Audirvana Studio

[bobbmd]

@kerisabe thanks but way too sophisticated and complicated for me

[Jud]

11 hours ago, bodiebill said:

Greedy short term business model

 

Precisely the opposite, I would think. Trying to keep a product going with one-time sales to a small but competitive niche market doesn't seem likely to succeed over the long haul, thus the subscription model.

 

But of course we can kibitz all we want. It's Damien's decision, with which we're all free to agree or disagree.

[BassFace]

Is anyone still getting Audirvana crashes?    Mine seems to randomly crash at the end of an album or if I stop a track and select another track.   It was doing it a lot since I started my trial although it isn't doing it so much since the latest 1.3 update but it is still doing it.   Other than that everything else seems to work great for me using Tidal and Qobuz.

[bodiebill]

11 hours ago, Jud said:

 

Precisely the opposite, I would think. Trying to keep a product going with one-time sales to a small but competitive niche market doesn't seem likely to succeed over the long haul, thus the subscription model.

 

But of course we can kibitz all we want. It's Damien's decision, with which we're all free to agree or disagree.

 

I agree. What I meant with short term is not the subscription model -- which I have no problems with, and is long term by definition -- but the lack of support and dialogue with the user base which seems incomaptible with a successful longer term business model.

[bodiebill]

31 minutes ago, BassFace said:

Is anyone still getting Audirvana crashes?    Mine seems to randomly crash at the end of an album or if I stop a track and select another track.   It was doing it a lot since I started my trial although it isn't doing it so much since the latest 1.3 update but it is still doing it.   Other than that everything else seems to work great for me using Tidal and Qobuz.

 

Same here. Some tracks hang, others do not, regardless of format. It may have to do with audio analysis, or with exclusive use that makes a file unavailable fior playback. I also had this problem when, for comparison, I switched from A+ 3.5 to AS after fully closing down the former.

[BassFace]

4 minutes ago, bodiebill said:

 

Same here. Some tracks hang, others do not, regardless of format. It may have to do with audio analysis, or with exclusive use that makes a file unavailable fior playback. I also had this problem when, for comparison, I switched from A+ 3.5 to AS after fully closing down the former.

I havent done any audio analysis since Ive been trialling Studio.  I am only using it for streaming Tidal/Qobuz at the minute so that would suggest that its not the audio analysis on my side at least.   Im using the Kernel Streaming mode.   I do also get the high pitch hiss/spit type noise randomly at the end of tracks. Although it has done it less since the 1.3 update I still get it once a track has finished and the next one is loading.  Other than that I am really pleased and will join for at least the 1st year using the discount Ive received for being a Audirvana 3.5 User.  

[Jud]

2 hours ago, bodiebill said:

 

I agree. What I meant with short term is not the subscription model -- which I have no problems with, and is long term by definition -- but the lack of support and dialogue with the user base which seems incomaptible with a successful longer term business model.

 

While there are undoubtedly still plenty of bugs, we've had four versions of the software in a month or a so, so I don't think we can say there hasn't been support in the sense of development to fix various bugs or defects.

 

I agree there hasn't been a lot of communication.  Some of this is probably a function of what still appears to be a small team, some of simply not wanting to get into fruitless arguments with users saying "I dislike X about the program that is not going to change (or change quickly), respond!" I'm hoping (and reasonably confident, as it has happened in the past) that things will settle down from the initial rush and get into a more familiar pattern of communication consisting of more specific bug reports and more specific communication as they are being fixed.

[jos]

3 hours ago, Jud said:

 

While there are undoubtedly still plenty of bugs, we've had four versions of the software in a month or a so, so I don't think we can say there hasn't been support in the sense of development to fix various bugs or defects.

 

I agree there hasn't been a lot of communication.  Some of this is probably a function of what still appears to be a small team, some of simply not wanting to get into fruitless arguments with users saying "I dislike X about the program that is not going to change (or change quickly), respond!" I'm hoping (and reasonably confident, as it has happened in the past) that things will settle down from the initial rush and get into a more familiar pattern of communication consisting of more specific bug reports and more specific communication as they are being fixed.

Agree, but It would be gentle if Damien will appear on this site with a plan regarding the bugs and the steps in time he needs to solve them. Most of us are fan of Audirvana/Damien, but I think: we all have the feeling being left alone with our bugs.

[Mike Rubin]

6 hours ago, BassFace said:

Is anyone still getting Audirvana crashes?    Mine seems to randomly crash at the end of an album or if I stop a track and select another track.   It was doing it a lot since I started my trial although it isn't doing it so much since the latest 1.3 update but it is still doing it.   Other than that everything else seems to work great for me using Tidal and Qobuz.

All of the time. 

 

Happens randomly but routinely and takes down my streamer with it. I can't close it out without a ctrl+alt+del and the streamer needs to be restarted. 

 

Sounds pretty good, but this unreliability is a deal killer for me. 

[jimdukey]

Damien is probably working behind the scenes to fix all the bugs he should have fixed before releasing the new Version...

Updates will certainly occur, answering every email must be daunting and wastes time that could be spent Fixing!

[DonaldM]

41 minutes ago, jos said:

Agree, but It would be gentle if Damien will appear on this site with a plan regarding the bugs and the steps in time he needs to solve them. Most of us are fan of Audirvana/Damien, but I think: we all have the feeling being left alone with our bugs.

I submitted several bugs reports and got answers straightaway from Damien. So no complaints here. I have no doubts that in the end Damien will solve the bugs as he did in the older versions. I understand it is not simple to get the windows and Mac versions totally bug free in one iteration. Also people use Studio differently: I use it mainly local and some Radio use (nice feature!), I never used upsampling, but with Studio the sound improved slightly with upsampling. Then there is the integration with all kinds of DAC’s/ up-sampling scenarios and not to forget the coming implementation of the remote. This makes it difficult to give general answers from Damien, other then that he will try to solve the most prominent bugs. And, I quote Damien: “especially when playing in Integer mode that has small frames, and in high sample rate (this means many small packets sent to the DAC per second that must not be delayed), the audio output becomes quite sensitive to such interruptions due to peak activities like the ones of an anti-malware program or other programs.” Not everybody uses their Mac or windows machine as a music server alone!
I have to say that I am very happy with the sound of Studio compared to A+, and that is the most important part for me!

[The Computer Audiophile]

On 6/8/2021 at 4:57 AM, bodiebill said:

Greedy short term business model

 

Who is the greedy one, people who want to pay one time and get support and updates forever, or someone who wants to be paid only if the customer continues to use and like the product?

[jas]

I've had a couple of small issues with Studio I would with hindsite categorize as my oversight rather than app bugs, and Damien's customer service guys guided me straight to the solution. Customer service did the same for me in 3.5 as well.  My expectations for problem solving, then, have little to do with where issues are resolved--on a forum or from customer service or even who resolves them--but only if they are resolved clearly and promptly.

 

By that measure, they've done well--I have zero complaints.

 

More importantly for me, I continue to be impressed with SQ--to the point I've been pulling out non-favorites tracks from the Library and are re-listening. For the first time, I really like some of them. 

[BassFace]

3 hours ago, Mike Rubin said:

All of the time. 

 

Happens randomly but routinely and takes down my streamer with it. I can't close it out without a ctrl+alt+del and the streamer needs to be restarted. 

 

Sounds pretty good, but this unreliability is a deal killer for me. 

I have to close Audirvana and reload it every time it crashes. The most annoying part is having to keep inputting my email and password every time. Its actually more annoying than it crashing. 

[kerisabe]

Just suscribed to the yearly plan with AS! Whoelse here did as well and supported @damien78? 
 

just wondering when will we get an update on the Audirvana Remote, Damien? @damien78 

 

Lookin’ fwd to a year filled with musical bliss ⚡️

 

 

[Sonic77]

I left a message for  Damien about my problem with Audirvana Studio hopefully it can be fixed, something about a mini dump was generated.

[Teus]

11 hours ago, BassFace said:

I have to close Audirvana and reload it every time it crashes. The most annoying part is having to keep inputting my email and password every time. Its actually more annoying than it crashing. 

Perhaps you can try this: go to my account and disconnect Audirvana. Then start Audirvana again and login with your account. It solved my problem too.

[BassFace]

1 hour ago, Teus said:

Perhaps you can try this: go to my account and disconnect Audirvana. Then start Audirvana again and login with your account. It solved my problem too.

Thank you Teus, I will give it a try 👍

[bodiebill]

17 hours ago, The Computer Audiophile said:

 

Who is the greedy one, people who want to pay one time and get support and updates forever, or someone who wants to be paid only if the customer continues to use and like the product?

 

See:

 

[RunHomeSlow]

Version 1.4 for Mac only is out...

 

From Damien,

Following today’s update of Studio, here is the change log of this 1.4 version:

MacOS:

• Improve audio files analysis progress information

• Play AAC radio streams

• Pause radio playback

• Other minor UI fixes

For Windows 10 we will make the update to 1.4 in the next few days, we will update this release note as soon it will be available.

[erikd]

Hope they can fi pinknoise issue when playing on upnp, plays perfect on 16bit but pinknoise on 24bit and DSD, tryed on windows and mac, works perfect on 3,5 

[kerisabe]

@erikd

 

what kind of pinknoise when playing upnp? Ive been using 3.5 and now AS sending upnp to me renderer without any issues at 16 and 24.

[erikd]

its like when you loose signal on your radio, can hear weak music in background but terrible distorsion, but only when play 24 bit and dsd. see many other people have same issue on Audiravana forum

[kerisabe]

@erikdi think it is got nothing to do with AS software, but on the renderer hardware/programming and the compatibility of it with AS. When Goldnote DS-10 was released i also had that problem streaming upnp from 3.5, and now with the empirical audio interchange network renderer, no problem at all. 

[erikd]

Thats possible, have a Goldnote ds-1000. Thank you for answers.   Maybe have to ask Mauricio at Goldnote if its possible to fix)