Sonicorbiter - The Operating System

[asdf1000]

On 3/21/2020 at 6:26 PM, Kevin Nguyen said:

With the global Covid-19 pandemic, borders has been shutdown and airline grounded their fleet, should you consider a new software distribution method Such as downloading?

i am keen to get v2.8 but I know might not get them for a while from Australia

 

Hi

 

Have you received your SD card yet? How long did it take from date shipped to date delivered?

 

I'm in Australia too.

[Kevin Nguyen]

29 minutes ago, asdf1000 said:

 

Hi

 

Have you received your SD card yet? How long did it take from date shipped to date delivered?

 

I'm in Australia too.

Not yet, bought from 3/26/2020, take forever and frustrated with current ups shipment or any postage service in general,

 

funny in the digital age, heh, but Sonore people still thinks difference!!! A $20 cheapo Chinese brand smart light can do firmware update via wifi. I don’t understand technical challenge in this 2020
 

[asdf1000]

1 minute ago, Kevin Nguyen said:

Not yet, bought from 3/26/2020, take forever and frustrated with current ups shipment or any postage service in general

 

Yikes!

 

And that is with tracking? Last tracking was still in US when?

[Kevin Nguyen]

4 minutes ago, asdf1000 said:

 

Yikes!

 

And that is with tracking? Last tracking was still in US when?

Reached Sydney since 14/04, i will wait a few days more

[asdf1000]

4 minutes ago, Kevin Nguyen said:

Reached Sydney since 14/04, i will wait a few days more

 

Ok that's good then. I thought it was still in the US.

 

Postage within Australia has been not too bad. Give it another week.

 

The part that takes longest (at the moment with COVID-19 impact) is US to AUS and that took 3 weeks for you.

 

But if it's showing in Sydney now (good news) I would say you have it this week or next week for sure.

 

[satbaba]

On 3/21/2020 at 1:26 PM, Kevin Nguyen said:

Küresel Covid-19 salgını ile sınırlar kapatıldı ve havayolu filolarını toprakladı, yeni bir yazılım dağıtım yöntemi olarak düşünmelisiniz İndirme gibi mi?

v2.8 almaya hevesliyim ama biliyorum Avustralya'dan bir süre onları alamayabilir

I agree exactly
i haven't got my sd card yet
Other alternatives should be considered in this technological and digital age

I would expect a much more new and user-friendly solution from sonore

I think it can be via internet or e-mail download
I'm very regretful

[robi20064]

6 hours ago, Kevin Nguyen said:

Not yet, bought from 3/26/2020, take forever and frustrated with current ups shipment or any postage service in general,

 

funny in the digital age, heh, but Sonore people still thinks difference!!! A $20 cheapo Chinese brand smart light can do firmware update via wifi. I don’t understand technical challenge in this 2020
 

 

Maybe you don't fully understand the difference between a smart light's and the rendu series' firmware. Very simply put, the functionality and the size of the software components is quite different for the two. Once you have 2.8 installed OTA updates will happen as they did before.

[satbaba]

Windows, mac OS , linux and all other software and applications are updated over the internet

No one uses the method of writing the software or firmware on the sd micro card and sending it to the user.

[Kevin Nguyen]

1 hour ago, robi20064 said:

 

Maybe you don't fully understand the difference between a smart light's and the rendu series' firmware. Very simply put, the functionality and the size of the software components is quite different for the two. Once you have 2.8 installed OTA updates will happen as they did before.

Well I am quite disagree with that, size of images is not a huge matter in this current Internet speed or storage. I don’t need to compare Sonicorbiter OS to giants like IOS or Android but just a direct competitor such as SOTM https://www.docs.sotm-audio.com/doku.php?id=en:eunhasu:burn_sdcard_image

if we think Sonicorbiter is more “advanced” than  Euhansu, it is clearly a lost point in this part.

 

just hesitation to enable a supporting model here from my understanding.  I believe many of us here are kind of early technology adopters who are willing to try new things such as optical network in highend audio. So give customer faster and more global-friendly software upgrade options and trust on people skills are also customer obsessions.

 

list me any common/highly appreciated software here such as Hqplayer, Roon, Tidal that require users to buy CD/MicroSD to get new versions, please

[Kevin Nguyen]

also, 2.7 Sonicorbiter OS is not perfect, there are bugs and playback issues.

manufacturers  should enable customer bug fix/improvement for free rather paying for $29 every new version. Someone said so cheap but still money

 

I don’t see any hifi brands charge money for fimrware update/bug fix/improvements, etc. in their products.

[ssh]

2 hours ago, Kevin Nguyen said:

also, 2.7 Sonicorbiter OS is not perfect, there are bugs and playback issues.

manufacturers  should enable customer bug fix/improvement for free rather paying for $29 every new version. Someone said so cheap but still money

 

I don’t see any hifi brands charge money for fimrware update/bug fix/improvements, etc. in their products.

JRiver?

 

[robi20064]

2 hours ago, Kevin Nguyen said:

also, 2.7 Sonicorbiter OS is not perfect, there are bugs and playback issues.

manufacturers  should enable customer bug fix/improvement for free rather paying for $29 every new version. Someone said so cheap but still money

 

I don’t see any hifi brands charge money for fimrware update/bug fix/improvements, etc. in their products.

Except for a few who do provide updates for an extended period of time for free, they usually just abandon the hw revision and turn to the next one forcing you to make a decision on buying new hw as well. 

 

To my understanding, 2.8 was a complete Linux distro update behind the scenes. The only argument you can have with that is, why wouldn't Sonore make it available as a downloadable image for people who could flash their own SD cards with it. There can be different reasons for this, you shall ask them if this annoys you that much.

[robi20064]

3 hours ago, Kevin Nguyen said:

Well I am quite disagree with that, size of images is not a huge matter in this current Internet speed or storage. I don’t need to compare Sonicorbiter OS to giants like IOS or Android but just a direct competitor such as SOTM https://www.docs.sotm-audio.com/doku.php?id=en:eunhasu:burn_sdcard_image

if we think Sonicorbiter is more “advanced” than  Euhansu, it is clearly a lost point in this part.

 

just hesitation to enable a supporting model here from my understanding.  I believe many of us here are kind of early technology adopters who are willing to try new things such as optical network in highend audio. So give customer faster and more global-friendly software upgrade options and trust on people skills are also customer obsessions.

 

list me any common/highly appreciated software here such as Hqplayer, Roon, Tidal that require users to buy CD/MicroSD to get new versions, please

 

A matter of preference. Since this is a Sonore thread I don't want to talk about SOtM much, but as for myself I still prefer to pay a small amount for a big upgrade such as 2.8 (even if I have to buy it on a card) than receive OTA updates days after a software component was published (RAAT, NAA etc) rather than being able to flash my own card and than wait for weeks or months for the component updates to happen  (i.e. v3.6 of NAA in recent SOtM firmware versus the latest 4.1.1 in SO).

[asdf1000]

If $29 means I'm not FORCED to buy new hardware for 3 more years, I'm ok with that - just personally.

[The Computer Audiophile]

And the cool thing is, there are so many options for people. If you don’t like a manufacturer’s business model you can always select something else. 

[Kevin Nguyen]

those are valid and constructive feedbacks from customers. There is nothing to push back or be arrogant. 

we did not come here to complain about sound quality, ideas or

cutting-edge innovations in computer audio. if this is something Sonore can do to enable those options such as downloading image, it is an easy win in constant customer support.
 

also I invested some thousand

dollars of hard-earn budget in Sonore streaming platform and become an eligible customer to provide feedback, not BS things without hands-on experience. Please do not tell that if you do not like, find something else which are is a very irresponsibility attitude to me. 

 

 

 

[Matias]

Is there a screen, newsletter or something that announces updates available for OS (within 2.8 I mean) and apps? Or should I just got update from time to time?

[Account Closed]

2 hours ago, Matias said:

Is there a screen, newsletter or something that announces updates available for OS (within 2.8 I mean) and apps? Or should I just got update from time to time?

Just update periodically.

[Account Closed]

Question for JR,

 

A while back you said that you were looking into a way for getting Amazon HD music to a Rendu; any progress? Is this ever going to be possible?

 

Thanks in advance.

[jamesg11]

On 4/20/2020 at 1:17 PM, asdf1000 said:

 

Hi

 

Have you received your SD card yet? How long did it take from date shipped to date delivered?

 

I'm in Australia too.

Mine shipped April 4, got to Jamaica April 10 - no further update!

[satbaba]

unfortunately my sd card was stuck in jamaica    

I regret it very much 

my money's wasted.

let them upload the software to the internet and send us a password so we can download and install sdkart

[asdf1000]

4 hours ago, jamesg11 said:

Mine shipped April 4, got to Jamaica April 10 - no further update!

 

Looks like it takes roughly 3 weeks to reach Oz.

 

So I'm guessin yours gets to Sydney within the next 2 weeks.

 

[asdf1000]

3 hours ago, satbaba said:

unfortunately my sd card was stuck in jamaica    

 

When did it reach Jamaica (NY, not Kingston)?

 

 

[satbaba]

54 minutes ago, asdf1000 said:

 

When did it reach Jamaica (NY, not Kingston)?

 

January 30, 2020
3:09 pm

Arrived at USPS Regional Facility,
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 

 

 

Andrew then sent it again  I've been waiting

 

Processed Through Regional Facility. Your item was processed through our JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER facility on March 31, 2020 at 10:13 pm. The item is currently in transit to the destination., JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER

[asdf1000]

30 minutes ago, satbaba said:

January 30, 2020
3:09 pm

Arrived at USPS Regional Facility,
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER 

 

 

Andrew then sent it again  I've been waiting

 

Processed Through Regional Facility. Your item was processed through our JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER facility on March 31, 2020 at 10:13 pm. The item is currently in transit to the destination., JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER

 

Oh shit.

 

To Australia also?

 

KN above had his arrive in Sydney though.

 

The journey from US to destination country is the part that is affected most it seems.