The "Official" Aurender Discussion Thread

[KenCyclingNYC]

@bsinc- please let me know where it ends up; I own a N10/ Ayre QX5 Twenty so I'm probably in the same boat and am curious if it can be corrected. 

 

Thanks,

Ken

[bsinc]

I most certainly will keep everyone up-to-date on the resolution.  I am sure it is merely a bit of adjustment.  Both good companies. 

[Clyde2]

I too am using an Ayre QB-9 Twenty. My N10 is showing the latest 4.21.86 software and my iPad is showing 3.6.4 software. However I am not showing the native DSD toggle under the Advanced tab in settings. The Aurender site does not indicate that the N10 obtained this capability with the last update but Ari wrote that it did a few entries back. @KenCyclingNYC does your N10 indicate that it is “ready” to go native digital?? 
 

my N10 didn’t want to update to this latest software but Aurender took care of it after I sent a request. Very happy with that! But after that issue I’m not sure if my unit is troubled or if this capability is not yet implemented in the N10. Thanks in advance to anyone who understands this better than I and is willing to bring me up to speed. 

[bsinc]

Later that same day: Ari got hold of me via my service request. After clarifying a few things he said he’d work on my case to make the Aurender work with the Ayre. Hours later I received an email to reboot my digital gear and see if the patch he applied worked. It did! It does! No volume issues- I switched between every sampling rate in my library and back to DSD seamlessly. Outstanding service and support all in less than 1 day

[The Computer Audiophile]

4 minutes ago, bsinc said:

Later that same day: Ari got hold of me via my service request. After clarifying a few things he said he’d work on my case to make the Aurender work with the Ayre. Hours later I received an email to reboot my digital gear and see if the patch he applied worked. It did! It does! No volume issues- I switched between every sampling rate in my library and back to DSD seamlessly. Outstanding service and support all in less than 1 day

Terrific!

[NordicBob]

18 hours ago, Clyde2 said:

I too am using an Ayre QB-9 Twenty. My N10 is showing the latest 4.21.86 software and my iPad is showing 3.6.4 software. However I am not showing the native DSD toggle under the Advanced tab in settings. The Aurender site does not indicate that the N10 obtained this capability with the last update but Ari wrote that it did a few entries back. @KenCyclingNYC does your N10 indicate that it is “ready” to go native digital?? 
 

my N10 didn’t want to update to this latest software but Aurender took care of it after I sent a request. Very happy with that! But after that issue I’m not sure if my unit is troubled or if this capability is not yet implemented in the N10. Thanks in advance to anyone who understands this better than I and is willing to bring me up to speed. 

 

18 hours ago, Clyde2 said:

I too am using an Ayre QB-9 Twenty. My N10 is showing the latest 4.21.86 software and my iPad is showing 3.6.4 software. However I am not showing the native DSD toggle under the Advanced tab in settings. The Aurender site does not indicate that the N10 obtained this capability with the last update but Ari wrote that it did a few entries back. @KenCyclingNYC does your N10 indicate that it is “ready” to go native digital?? 
 

my N10 didn’t want to update to this latest software but Aurender took care of it after I sent a request. Very happy with that! But after that issue I’m not sure if my unit is troubled or if this capability is not yet implemented in the N10. Thanks in advance to anyone who understands this better than I and is willing to bring me up to speed. 

I own both a N10 and Ayre QX-5 as well as PSA DSDs.    I haven’t been able to update to the newest software showing the native DSD toggle. Very frustrating.  Let’s hope that it will be fixed for all of us with identical or similar gear or I am going to think to look elsewhere.  Any fix coming soon for all of us?

[Clyde2]

According to Bsinc, good news could be on the way for the Ayre users. I exchanged emails with Ari Margolis last night. He and his are actively working on it and it’s bearing fruit as Bsinc has shown. 

[rwwjr44]

21 hours ago, Clyde2 said:

I too am using an Ayre QB-9 Twenty. My N10 is showing the latest 4.21.86 software and my iPad is showing 3.6.4 software. However I am not showing the native DSD toggle under the Advanced tab in settings. The Aurender site does not indicate that the N10 obtained this capability with the last update but Ari wrote that it did a few entries back. @KenCyclingNYC does your N10 indicate that it is “ready” to go native digital?? 
 

my N10 didn’t want to update to this latest software but Aurender took care of it after I sent a request. Very happy with that! But after that issue I’m not sure if my unit is troubled or if this capability is not yet implemented in the N10. Thanks in advance to anyone who understands this better than I and is willing to bring me up to speed. 

My N10 doesn't have this feature yet and I think I have the latest upgrades. 

• Aurender App. 3.6.(4)
• System Version 4.21.86

[Clyde2]

It seems we are stopped at the same intersection. The powers that be are working on it. @rwwjr44 have you sent an email to Aurender yet? They are quite busy these days apparently but I believe they group similar issues together and solve them en masse. Bsinc had great results. Kudos to Aurender and in his case, Ayre, for all the support. 

[AurenderAmerica]

For the N10 users who have not been able to "see" the "Use Native DSD" option in advanced settings, there's a Conductor app coming in the next few days to solve that. Sorry for the delay here...we're rolling this out model-by-model. 

[Clyde2]

The newest conductor is in the App Store! I just downloaded it and have the Native DSD toggle under the Advanced 2 tab. Progress is being made! Thank you to Ari Margolis and the folks at Aurender for such a strong effort in getting this going in such a short time. My N10 doesn’t yet recognize my DAC as native DSD capable. I know that it is so I’m certain that will be patched up quickly. 

[Clyde2]

Up and running with native digital this morning. Hat tip to Ari Margolis and Aurender support. Excellent communication throughout the process and the results speak for themselves. If your DAC has the capability but your Aurender doesn’t recognize it, send a support request. First rate service. Now for the music!!!

[wjt3]

Has anyone come up with a good way to back up their Aurender?? I have the ACS10 and use Mac/Apple computers

 

Thanks

[The Computer Audiophile]

19 minutes ago, wjt3 said:

Has anyone come up with a good way to back up their Aurender?? I have the ACS10 and use Mac/Apple computers

 

Thanks

The way I prefer to do it is have a NAS, such as QNAP or Synology, automatically look at the Aurender and back it up. 

[rwwjr44]

1 hour ago, wjt3 said:

Has anyone come up with a good way to back up their Aurender?? I have the ACS10 and use Mac/Apple computers

 

Thanks

 

I use GoodSync to update from my PC -> Aurender. I also use it to backup to my Synology.

[rwwjr44]

On 5/14/2020 at 9:20 AM, Clyde2 said:

The newest conductor is in the App Store! I just downloaded it and have the Native DSD toggle under the Advanced 2 tab. Progress is being made! Thank you to Ari Margolis and the folks at Aurender for such a strong effort in getting this going in such a short time. My N10 doesn’t yet recognize my DAC as native DSD capable. I know that it is so I’m certain that will be patched up quickly. 

 

Works like a champ. Thanks Ari. 

[rwwjr44]

On 5/13/2020 at 9:14 AM, Clyde2 said:

It seems we are stopped at the same intersection. The powers that be are working on it. @rwwjr44 have you sent an email to Aurender yet? They are quite busy these days apparently but I believe they group similar issues together and solve them en masse. Bsinc had great results. Kudos to Aurender and in his case, Ayre, for all the support. 

 

I have no problems with my Aurender or the way Aurender handles reported problems. Their service is superb. I do have problems with the way information often gets distributed. It is a minor frustration to receive an update and not know what it entails because the aurender.com site isn't updated. It is a minor update to see information posted about an update and how to use it but not when/where it will be available. Thankfully @AriMargolis visits this thread and informs us.

[Ponzi]

Please excuse this question if already asked.  Should I be using the optical outputs in my N10 and if so what optical interconnection do you recommend?

[The Computer Audiophile]

47 minutes ago, Ponzi said:

Please excuse this question if already asked.  Should I be using the optical outputs in my N10 and if so what optical interconnection do you recommend?

I’ve had great luck with cheap ones that don’t weigh much. High end heavy ones cause the light to lose alignment in my experience. 

[KenCyclingNYC]

I highly recommend an AES balanced cable over optical or USB. quality of sound is deeper, richer and smoother. 

[agladstone]

Big thanks to Ari for patiently working with me and the SW Engineers to get my Aurender to finally play Native DSD with my Mytek Brooklyn DAC+. 
It took 3 or 4 attempts over a few days, but finally they got it working and I am now finally able to listen to the 4 DSD256 downloaded Albums I have. 
I’ll have to buy some more now!
I wonder if upsampling to DSD256 will be another future firmware upgrade ??  

[SirAtilla]

On 5/16/2020 at 8:32 AM, wjt3 said:

Has anyone come up with a good way to back up their Aurender?? I have the ACS10 and use Mac/Apple computers

 

Thanks

 

I keep a copy of my music library connected to my iMac on an external drive.  I consider this the master since in my case I edit all metadata here as at times have done large scale complex batch operations using the computer.  I use the application Chronosync to update my Aurender when I make changes to the library master.  What is nice about a program like this as you can have it auto mount the Aurender drive(s) and unmount once syncs are made and also ignore things like macOS specific invisibles such as .DS_Store from being copied to the Aurender file system.  These are harmless if they are copied but prefer to keep it to just the music files.

 

Given the countless hours through a decade plus of curating my library I would be at a loss to lose it.  I therefore use a disaster resilient strategy to protect against loss.  The music library is backed up in-side house with Apple Time Machine to a Synology NAS.  This means within house at any one time I have a copy on Aurender, on disk connected to iMac, and in a backup on the NAS.  In addition I run monthly off-site backups to AWS Deep Glacier using the application Arq.  1TB per month on Deep Glacier is about $1/month so if the house would ever burn down I could get my library back after replacing the equipment.  Google Compute has a similar offering and you can use other cloud providers as well.

 

Cheers,

Carlin Smith

[wjt3]

Thanks for the info-=- Starting today on backups

[michaelD]

Back up is great but don’t forget to save your playlists regularly also

[wjt3]

How do I save the playlists? thanks