Official Qobuz Issues Thread

[The Computer Audiophile]

1 hour ago, intensemojo said:

Any news on the US launch?

 

[The Computer Audiophile]

Given the technical talent here at CA, I'm sure someone or multiple people will be able to figure this out for you @oneway23

[The Computer Audiophile]

Here's an article @Martin H

 

 

[The Computer Audiophile]

5 hours ago, rothosand said:

Qobuz is now available via Roon :

https://community.roonlabs.com/t/roon-1-6-is-now-live/58657

 

 

[The Computer Audiophile]

Hi Guys - Let’s keep this topic for Qobuz issues and start other topics for everything else. 

[The Computer Audiophile]

1 hour ago, mav52 said:

My wife has an issue, she likes Paul Hardcastle

Full stop. 😁

[The Computer Audiophile]

4 minutes ago, rickca said:

@David Craff is there no way to search Qobuz by label?  How can I determine which labels you have/don't have.  For example, I can't search on Hyperion and see all albums on that label.

You have to find an album from the label, then click the label in the album information. It's better than Tidal and Roon.

[The Computer Audiophile]

On 2/18/2019 at 12:08 PM, austinpop said:

@David Craff

 

Can you tell us what is going on with albums from the BIS label? The UK Qobuz site has most of their catalog, and streams these in hi-res, so I hope these will be similarly hi-res in the US. Here are the quirks:

1. Not all BIS albums available on Qobuz UK are visible in the US. Here's one from UK, but not visible on the US site: https://open.qobuz.com/album/7318599921648
2. Most BIS albums on the US site only stream 16/44.1
3. However, I am finding that this one on the US site will sometimes stream in hi-res, and sometimes as redbook: https://open.qobuz.com/album/fk3adfgq5ukib

If this is just more teething troubles, that's fine, I'll be patient!

 

 

Perhaps a nudge of @bissie could give us some info.

[The Computer Audiophile]

1 minute ago, #Yoda# said:

I'm wondering a little bit what this people are doing all day long.🤔

Come on, this album is top of Qobuz charts for download and streaming and your "department" hasn't noticed so far that there is anything strange with the resolution?

Anyway, thank you for transferring! I hope you've done the same with the other obviously upsampled albums in the Qobuz catalog I've posted here recently because I still cannot see any progress.

I think you're shooting the messenger (Qobuz) when you should really be shooting the label that uploaded the files to Qobuz. Sure,  Qobuz says it vets the releases etc... but the real issue is the labels.

[The Computer Audiophile]

1 minute ago, #Yoda# said:

Totally agree, but it is the job of the provider to check the quality of the content they're selling to their customers. What would you tell your Porsche dealer when he's selling you a Carrera with a VW Beetle engine?

What did you tell your local record shop when they sold you an SACD created from 44.1 PCM files?

[The Computer Audiophile]

Qobuz needs to use Cloudflare for its DDoS protection. 

 

https://www.cloudflare.com/ddos/

[The Computer Audiophile]

@dmackta I highly recommend looking into Cloudflare to mitigate DDoS attacks. There's even a free tier of service that will protect you. Not sure it's practical for this specific attack or your configuration, but I'd check it out. We've been using Cloudflare for a year and love it.

[The Computer Audiophile]

43 minutes ago, davide256 said:

Peculiar, tried to register this morning from the US, would not let me. Hopefully its just server maintenance although that would be strange to do during daytime business hours

What happened?

[The Computer Audiophile]

2 minutes ago, davide256 said:

it  bombed after I filled out the registration page, said something equivalent to unable to register. Tried IE and Firefox, changed desired user name, checked to see if my email was already registered(it wasn't), so it appears something was awry. Tried again just now, this time success.

Excellent. 

[The Computer Audiophile]

@mansr do you still need a digital capture of this stuff?

[The Computer Audiophile]

4 hours ago, mansr said:

If you have one, sure. If you can get a sample from both Qobuz and Tidal, even better.

Here are some captures. Some serious DSP going on though I have a feeling.

 

I had the internal sound card of my iMac outputting audio, even though I captured it before it got to that card, the apps may have DSP'd the output because that card is maxed out at 32/96

 

 

Captured from Qobuz app that said 16 / 44.1

 

Fairytales-MQA-16-44.1-Qobuz-App.flac

 

 

Captured from Tidal app that just said Master

 

Fairytales-MQA-Tidal-App.flac

 

 

Below files were captured from Roon

 

 

 

Fairytales-MQA-Tidal-Roon-App.flac

 

 

 

Fairytales-MQA-Qobuz-Roon-App.flac

 

 

 

 

[The Computer Audiophile]

Anyone else have issues playing this album through Roon? I've tried it a couple times throughout today and it has stopped in different places each time. 

 

Streaming it from Tidal works just fine.

 

https://open.qobuz.com/album/0724349470750

 

[The Computer Audiophile]

Tidal just stopped playing the album as well. Sorry Qobuz.

[The Computer Audiophile]

Working for me in the Qobuz client. Dang Roon.

[The Computer Audiophile]

I would love the ability to search public playlists. For example, I created an AXPONA 2019 playlist for demos at AXPONA. However, the only way to play this stuff was to look up the playlist on my phone, then search for individual tracks using the iPad of the manufacturer. Or, login as myself on the manufacturer's iPad (not going to happen).

 

Also, it would be great to see what others are listening to via search. 

 

https://open.qobuz.com/playlist/2217450

[The Computer Audiophile]

51 minutes ago, Polyglot said:

Facts don't care about your condescension. While Tidal's search engine provides accurate results, Qobuz's doesn't. If the latter care about competing, they better fix it.

Sugar works better than spice much of the time. 

[The Computer Audiophile]

5 minutes ago, mabe said:

Qobuz download - measurement results

 

Attached results of a recent download. Strange things happens above 24 Khz.

 

Are there any ideas/explanations regarding this strange spectrum?

 

Thanks

 

 

 

Spectrum_Qobuz.pptx 516.29 kB · 2 downloads Spectrum_Audacity.pptx 337.41 kB · 3 downloads

I don't think this has anything to do with Qobuz. It's the original file Qobuz was given. 

[The Computer Audiophile]

45 minutes ago, dmackta said:

@#Yoda# We do have a department. They spot check. And check issues reported by users. Can you guess how many albums we receive from labels each week?

 little less than a trillion 😁

[The Computer Audiophile]

15 minutes ago, PAR said:

 If you choose .tar FLAC downloads then there is no particular need to download the artwork. FLAC includes ID3 metadata which is embedded in the FLAC files and includes the artwork. You have to download the CD booklet separately however.

 

As for greyscale's comment, you set the destination of the download in your account in the Qobuz app. See "Music Download" . This is if you download to the app. Otherwise you set the destination in your browser's download manager, as normal.

Does Qobuz actually embed album art into the files? 

[The Computer Audiophile]

2 minutes ago, mansr said:

Yes, at least all my purchases did.

Wait, you purchase music? I thought you only like test tones 😁