Jump to content
IGNORED

Official Qobuz Issues Thread

The Computer Audiophile

Recommended Posts

Stereo

Stereo

Posted
Posted
7 hours ago, Talisman said:

In some of the more recent posts, I've heard the Qobuz Windows desktop app referred to as "garbage" and "poor." David Craff and the Qobuz team showed remarkable poise and restraint in their replies. 

 

I realize that this is an issues thread, but I felt like I had to respond with some praise. In my opinion, the app is the opposite of those terms. I think it's spectacular. It's gorgeous to look at, with expert use of typefaces, imagery, and white space, and generous mouse targets. I think it really romances the eye. 

 

The artist bios and album descriptions are enthralling and well-written. The Discover section is a wonderful way to spend an afternoon, with the Panoramas, the Taste of Qobuz, and carefully curated genre playlists.

 

And technically, as an app, it works well for me. It's quick and responsive, makes proper use of Windows 10 navigation conventions and notifications (I'm looking at you, Roon), starts up reasonably fast, and (again, for me) it's been very reliable. And finally, most importantly, it sounds lovely.

 

After experiencing Rhapsody, Spotify, Deezer Hi-Fi, Tidal, Apple Music, Amazon Music HD, Audirvana, and YouTube Music, the Qobuz desktop app is my favorite of them all.

Good to hear. I’m curious as to why the web player seems to have been disabled though. I also think the IOS app needs improvement. At least it plays solidly though.

Link to comment
Jud

Jud

Posted
Posted

Hi, I don't know if this has been brought up before (nothing came up in a search of the forum, but that search could well have missed something), but if the Qobuz folks could please have a look at this and let us know if there's anything to be done - talk to the label, perhaps?  Here's the DR Database page for Steely Dan's Gaucho; please note where the Qobuz version comes in regarding dynamic range: http://dr.loudness-war.info/album/list/dr/desc?artist=steely+dan&album=gaucho

One never knows, do one? - Fats Waller

The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein

Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature.

Link to comment
left channel

left channel

Posted
Posted
11 hours ago, Jud said:

Hi, I don't know if this has been brought up before (nothing came up in a search of the forum, but that search could well have missed something), but if the Qobuz folks could please have a look at this and let us know if there's anything to be done - talk to the label, perhaps?  Here's the DR Database page for Steely Dan's Gaucho; please note where the Qobuz version comes in regarding dynamic range: http://dr.loudness-war.info/album/list/dr/desc?artist=steely+dan&album=gaucho

 

Wow that's bad. And surprising.

Everyone wants to date my avatar.

Link to comment
David Craff

David Craff

Posted
Posted
On 4/3/2021 at 4:28 AM, Stereo said:

Good to hear. I’m curious as to why the web player seems to have been disabled though. I also think the IOS app needs improvement. At least it plays solidly though.

 

Every Qobuz Apps needs improvement. And we are aware about that. 

Qobuz Product Manager for Desktop, Web Player and Search Engine.

Link to comment
rando

rando

Posted
Posted
4 hours ago, left channel said:

Wow that's bad. And surprising.

 

Surprising in that...

 

a) comparison was not done against the file provided to every other streaming service.

b) in building the catalog from scratch every best known version of every album wasn't initially sought out.

c) [traditional joke option redacted to avoid now obligatory modern offense posts in response] :) 

Link to comment
Jud

Jud

Posted
Posted
20 minutes ago, rando said:

comparison was not done against the file provided to every other streaming service.


Though Qobuz is the only streaming service represented in DR Database for Gaucho (and I believe it would be a test of the downloaded file), there are two reports for HDTracks downloads that have pretty much the same heavily compressed dynamic range numbers. It looks like the label provided a compressed download version, versus the much less compressed version provided for pressing discs.

One never knows, do one? - Fats Waller

The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein

Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature.

Link to comment
Jud

Jud

Posted
Posted
20 hours ago, Jud said:


Though Qobuz is the only streaming service represented in DR Database for Gaucho (and I believe it would be a test of the downloaded file), there are two reports for HDTracks downloads that have pretty much the same heavily compressed dynamic range numbers. It looks like the label provided a compressed download version, versus the much less compressed version provided for pressing discs.

 

On further examination, "a much less compressed version for pressing discs" is inaccurate. The download appears to come from the DVD-A version, if DR Database is a reliable indication.  The versions for other discs (CD or SACD in various flavors) look to have much better dynamic range.

One never knows, do one? - Fats Waller

The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein

Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature.

Link to comment
Talisman

Talisman

Posted
Posted

This may be a bug, or just an annoyance for me:

 

(I'm talking about the desktop app. I haven't tried this with the web app.) Let's say I'm in a playlist, and I navigate away from that playlist for any reason. When I return to the playlist by hitting the Back button (or via any other method), Qobuz doesn't go back to my previous location in the playlist. It always goes to the top of the playlist.

 

When I'm in one of my long "new music" playlists and I navigate away to read about the artist or a related artist, for example, it's a pain to scroll down the playlist to find where I was before. It's similar to the previous problem of the playlist zipping to the top when I deleted a song from the playlist; David Craff and his team fixed that one in the very next update after I pointed it out. I hope they can fix this one!

Link to comment
  • Popular Post
David Craff

David Craff

Posted
  • Popular Post
Posted
13 hours ago, Talisman said:

This may be a bug, or just an annoyance for me:

 

(I'm talking about the desktop app. I haven't tried this with the web app.) Let's say I'm in a playlist, and I navigate away from that playlist for any reason. When I return to the playlist by hitting the Back button (or via any other method), Qobuz doesn't go back to my previous location in the playlist. It always goes to the top of the playlist.

 

When I'm in one of my long "new music" playlists and I navigate away to read about the artist or a related artist, for example, it's a pain to scroll down the playlist to find where I was before. It's similar to the previous problem of the playlist zipping to the top when I deleted a song from the playlist; David Craff and his team fixed that one in the very next update after I pointed it out. I hope they can fix this one!

 

Hi,

 

The scroll position memory is currently rework. This will be available in the next version.

 

Regards

Qobuz Product Manager for Desktop, Web Player and Search Engine.

Link to comment
111MilesToGo

111MilesToGo

Posted
Posted
14 hours ago, Nialli said:

I have Sonos speakers and I’m on Qobuz Studio. Does 24-bit HR streaming need any settings changing on the Sonos app? I found this https://www.qobuz.com/profile/externals but it doesn’t seem to work

Maybe you might want to take a look at https://darko.audio/2021/03/hi-res-streaming-comes-to-sonos-via-qobuz-sort-of/. Sounds like there is more information on your problem in that article. Myself, I don't have Sonos speakers - no experience of my own.

Link to comment
thegios

thegios

Posted
Posted
3 hours ago, David Craff said:

 

Hi,

 

The scroll position memory is currently rework. This will be available in the next version.

 

Regards

And when will new version of web/Android app will be released? I'm really looking forward to the Chromecast volume fix 🙃

Link to comment
David Craff

David Craff

Posted
Posted
Just now, thegios said:

But you're the one who wrote a few days ago that well get a new version of the apps with a new Chromecast handler

 

Yes I manage the GoogleCast Receiver. But don't manage the content of the Mobile APP. I can ask the dedicated PM but can't do that every time.

Qobuz Product Manager for Desktop, Web Player and Search Engine.

Link to comment
111MilesToGo

111MilesToGo

Posted
Posted

So I dare to suggest an improvement for Qobuz to implement. AFAIK, this thread is the (only?) official place to file issues with anything related to Qobuz (besides writing e-mails to support which by the experience of many customers is not overly helpful). It might be very helpful if ALL responsible product managers (by app / operating system, music contents, textual publications) could read this thread regularly, respond in due course according to their field of work, and keep track of issues / solutions. This would eliminate the ping-pong game that takes place here all too often, where @David Craffis almost the only one taking all the load. Thanks for your consideration.

Link to comment
athegn

athegn

Posted
Posted

I have now found it:-

 

SD card > Andriod > data> com.qobuz.music > files > Music > Import cache

 

There are 15773 files covering 353 albums; I normally download whole albums in Mp3.

 

This means that each album needs 45 files, on average?

 

I wonder if this can cause problems e.g each file will need a header so repeated a number of times per track. 

 

Can't Qobuz store data in larger files?

Link to comment
111MilesToGo

111MilesToGo

Posted
Posted
3 hours ago, athegn said:

I have now found it:-

 

SD card > Andriod > data> com.qobuz.music > files > Music > Import cache

 

There are 15773 files covering 353 albums; I normally download whole albums in Mp3.

 

This means that each album needs 45 files, on average?

 

I wonder if this can cause problems e.g each file will need a header so repeated a number of times per track. 

 

Can't Qobuz store data in larger files?

@athegn: You have hit one of the internals in the Qobuz Android App, which could be called ”legacy burden“, ”technological debt“. This issue is the so-called ”chunk file method“, whereby offlined contents and the online cache are stored as lots of tiny (2 MB) chunk files. Please refer to the previous posts here:

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1110738

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1110812

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1110836

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1114017

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1114019

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1115792

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1115821

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1115884

 

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=1115891

 

It would be great if you could help in following up on this flawed concept and on the solution which is supposedly on its way to us.

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Go to topic listing


sonore

aurender

Lumin

HEAP

Schiit

SOtM

Mytek

mutec

uptone

jcat

sotm usa

audioquest

Taiko Audio

Teddy Pardo

Eversolo




×
×
  • Create New...