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Paul Hynes Excuses to deliver the power supply


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3 minutes ago, mansr said:

Just utter the magic words "small claims court." It's amazing what this can accomplish.

 

Good advice!


Amir's in luck. It looks like Scotland raised the limit from £3000 to £5000 so :

 

https://www.scotcourts.gov.uk/taking-action/small-claims

 

 

Sometimes it's like someone took a knife, baby
Edgy and dull and cut a six inch valley
Through the middle of my skull

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22 hours ago, rickca said:

Do you really think posting this again and again will make any difference?

 

Looks like it can’t get much worse, and the repeated inquiries by Amir clearly shows Paul’s inflexibility and inability to come up with a solution for an unsatisfied customer. If it had been me I would have made much more than complaining.  

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As much as Amir's posts may seem redundant and annoying to some I, for one, would not have placed an order with Paul had I read them prior to... I'm now beginning to regret my purchase as I have neither the will nor means to wait +9 months for my unit to be delivered.

The problem as I see it is not so much the extremely long lead times but the failure to properly inform potential customers in advance and then to fail to communicate or refund money afterwards.

For now I'm trying to remain optimistic but as I previously mentioned am beginning to get that sinking feeling.

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21 minutes ago, amir57bs said:

@paulhynes please get back my money

 

I hope customers do not lost their money after my bad experience

I think this is a shame. I don't want to be too  'political'  but we in the UK are not all like Paul Hynes.

 

He is either a  'crook' or totally incompetent. He makes all sorts of promises which he doesn't keep.

 

And lots of 'excuses'. The components  are readily available and not notably expensive. And the island he lives on is not 'remote', it has a frequent ferry ship service, a daily flight from the mainland  to the next island along, which is very close,   either of which he can use and which the postman uses to deliver or collect  things, and the island Paul Hynes lives on has a quite large tourist trade.

 

How are you getting on with the lawyer? Though UK lawyers can be expensive too. The 'Small Claims Court', now re-named  'Simple Procedure' is however not expensive and if you can't come personally (which is hardly worth the time and expense) a lawyer will act for you. Preferably get a Scottish one as he will be nearby so his charges will be less and he will be more familiar with Scottish court procedures than a lawyer based in England.

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8 hours ago, Spacehound said:

I think this is a shame. I don't want to be too  'political'  but we in the UK are not all like Paul Hynes.

 

He is either a  'crook' or totally incompetent. He makes all sorts of promises which he doesn't keep.

 

And lots of 'excuses'. The components  are readily available and not notably expensive. And the island he lives on is not 'remote', it has a frequent ferry ship service, a daily flight from the mainland  to the next island along, which is very close,   either of which he can use and which the postman uses to deliver or collect  things, and the island Paul Hynes lives on has a quite large tourist trade.

 

How are you getting on with the lawyer? Though UK lawyers can be expensive too. The 'Small Claims Court', now re-named  'Simple Procedure' is however not expensive and if you can't come personally (which is hardly worth the time and expense) a lawyer will act for you. Preferably get a Scottish one as he will be nearby so his charges will be less and he will be more familiar with Scottish court procedures than a lawyer based in England.

I have had experience  with UK audio dealers and I received nothing but top notch service!

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@amir57bs - I note that Paul Hynes has this curious policy that you can only get a refund if someone else is prepared to 'take over' your order.  OK, personally I do not think this approach is fair in cases such as yours when the delivery date has been extended by many months.  However, maybe this is your route out of this situation?  Have you considered advising the specification you have ordered on this thread.  You never know, such is the reputation of the SR7, someone might be prepared to take on your position in the queue.

 

Just a thought!

Windows 11 PC, Roon, HQPlayer, Focus Fidelity convolutions, iFi Zen Stream, Paul Hynes SR4, Mutec REF10, Mutec MC3+USB, Devialet 1000Pro, KEF Blade.  Plus Pro-Ject Signature 12 TT for playing my 'legacy' vinyl collection. Desktop system; RME ADI-2 DAC fs, Meze Empyrean headphones.

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8 hours ago, Confused said:

@amir57bs - I note that Paul Hynes has this curious policy that you can only get a refund if someone else is prepared to 'take over' your order.  OK, personally I do not think this approach is fair in cases such as yours when the delivery date has been extended by many months.  However, maybe this is your route out of this situation?  Have you considered advising the specification you have ordered on this thread.  You never know, such is the reputation of the SR7, someone might be prepared to take on your position in the queue.

 

Just a thought!

 

Excellent advice!

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On 2/8/2018 at 6:27 AM, austinpop said:

 

Excellent advice!

I think you and @romaz helped paul to sell his power supply in this forum.

please stop it, customers should not lost their money by your activity in this forum.

About your advice i think no wise man accept it.

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On 2/7/2018 at 9:35 PM, Confused said:

@amir57bs - I note that Paul Hynes has this curious policy that you can only get a refund if someone else is prepared to 'take over' your order.  OK, personally I do not think this approach is fair in cases such as yours when the delivery date has been extended by many months.  However, maybe this is your route out of this situation?  Have you considered advising the specification you have ordered on this thread.  You never know, such is the reputation of the SR7, someone might be prepared to take on your position in the queue.

 

Just a thought!

Forget about that

paul is not trusted

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