Official Qobuz Issues Thread

[The Computer Audiophile]

6 minutes ago, goon525 said:

I may be being dim, but on my iPhone at least I can’t see a way to contact David privately- is there a PM function on this forum, and if so where’s it hidden? I’d be interested in participating in this beta.

 

Hover over his username and click message.

 

 

[The Computer Audiophile]

2 minutes ago, Fitz Music said:

Umm...What's the relationship between Qobuz and Amazon Web Services?

Good question. 

[The Computer Audiophile]

11 minutes ago, ddetaey said:

Sorry, but this is one of the most stupid questions I have read on this forum.

Look at the Gartner Quadrant and you know why.  And if you do not know about the Gartner Quadrant, than please catch up before you ask IT-related questions.

Dirk

 

Your tone of superiority knows no bounds. When I was a working stiff I was very familiar with the Gartner Quadrant. I recently used it in an Auralic review. 
 

Back to the dumbest question ever, who hosts Qobuz infrastructure? How do you know? What does Gartner have to do with it?

[The Computer Audiophile]

4 minutes ago, ddetaey said:

I don't know whose infrastructure Qobuz is using.

 

But the question definitely suggested that Amazon was responsible for the downtime of Qobuz.

But Amazon would not have grown so succesfull, by far number 1 worldwide in providing webservices and cloud/server infrastructure, if they did not offer a more than excellent service.

Recognized by Gartner year in, year out as the market leader and visonair in this market.

 

And it is very well possible that a server(cloud) goes down, even at AWS, but there are contracts with uptime and service restore requirements.  Amazon would not be so succesfull with million of small and big companies in the world, if they did not honour these contracts. 

 

And again, I do not know if Qobuz makes use of AWS or not.

Dirk

 

 

 

So the question about Qobuz and AWS is very pertinent and a good one. People are curious. 
 

No clue why you brought in Gartner, SLAs, etc... and called it dumb. Plus, you don’t even have the answer to the dumbest question ever. Hmmmm. 

[The Computer Audiophile]

16 minutes ago, charlesphoto said:

I have a question: just how is Qobuz pronounced? 

 

Thanks in advance, Charles

Co-buzz

[The Computer Audiophile]

Thanks to @David.. Qobuz, Hi-Res Music Evangelist and Eric from Qobuz for stopping by Audiophile Style headquarters this afternoon!

 

[The Computer Audiophile]

13 minutes ago, Cebolla said:

 

Does not seem to have convinced upmpdcli's developer:

http://opensourceprojects.eu/p/upmpdcli/tickets/63/#f75e

His response is a bit childish. 

[The Computer Audiophile]

3 minutes ago, al2813 said:

I have been going mad the past hours. Is it possible to change the order of songs inside a Qobuz playlist? 

Yes, here's a screenshot.

 

[The Computer Audiophile]

4 minutes ago, sockpit said:

 

Just a brief note to say that Qobuz’s @dmackta reached out right away via PM to help me solve this problem.  Had to clear my computer’s cache.  Thanks Qobuz!

Does anyone think somebody at Tidal or Amazon would help a customer like this? Heck no. Qobuz is the gold standard for customer service and it’s product caters to us like none other. 

[The Computer Audiophile]

4 minutes ago, exdmd said:

 

Did Hi-Fi choice comment on the lack of exclusive mode playback using the Amazon Music HD app?

I have an article coming tomorrow where I dig into Amazon Music HD and it's capabilities with several platforms. 

[The Computer Audiophile]

1 hour ago, David.. Qobuz, Hi-Res Music Evangelist said:

Proud to announce that the Audiophile Style 50 playlist is now available for streaming. Great list! Well done, Chris!

https://open.qobuz.com/playlist/2468340

Thanks David!

[The Computer Audiophile]

7 minutes ago, Sal1950 said:

What, no Pink Floyd???  😂

Damn good stuff, but I had stop it somewhere :~)

[The Computer Audiophile]

Is it just me or is something up with Qobuz?

 

 

[The Computer Audiophile]

Perhaps it's another DDoS attack because I got it tow work for about 10 seconds then it quit. 

[The Computer Audiophile]

17 minutes ago, Jud said:

Nice to see Qobuz is using nginx

As does AS :~)

[The Computer Audiophile]

31 minutes ago, charlesphoto said:

 

Only part way through Chris' genre hopping playlist and enjoying it. At first glance I thought no way would any of that work together but surprisingly it does. Nice job! 

I absolutely love music. A service like Qobuz is a dream come true. 
 

I really wish I could program a “radio” station on Qobuz. Playlists are cool and serve a great purpose, but a station is live and there’s more connection to the people listening together at once. 

[The Computer Audiophile]

4 minutes ago, Gus141 said:

Does anyone else see value in creating a new thread: Qobuz Feature Requests.

 

To me, it seems appropriate to post requests for new features (for the service and/or the apps) in a thread separate from the one designed to talk about problems with existing supported functionality.

 

I don’t want to complain about missing features in this thread, but would gladly list all the things I wish the app did differently in a separate thread if the Qobuz team wanted that feedback.

 

Just now, rickca said:

I think that's a very good idea.  

as you wish 

 

 

 

[The Computer Audiophile]

On Catalina I have major issues with the desktop app as well. I have this screen for minutes at a time. I wonder if there is a new privacy setting that needs to be adjusted. 

 

[The Computer Audiophile]

24 minutes ago, left channel said:

@dmackta and crew have been busy! @exdmd just alerted us to the news in another thread, so I looked it up:

 

Qobuz kills MP3, Offers High-Res and CD Lossless for $14.99
 

And this is now at https://www.qobuz.com/us-en/music/streaming/offers

Or, we had it on the front page first :~)

 

 

 

[The Computer Audiophile]

4 minutes ago, Musicophile said:

I had to reinstall the Qobuz desktop app as I recently purchased some new albums, and the download process with the software didn't work any more. 

 

When I tried to install the latest version of Qobuz clicking on the link for MacOs 10.11+ from this link, I'm getting this error message. I'm on Catalina. Any recommendations?

 

https://www.qobuz.com/fr-fr/discover/apps-partners

 

 

Open your Applications folder, right-click on the Qobuz app and select open.

[The Computer Audiophile]

[The Computer Audiophile]

Back up. 
 

[The Computer Audiophile]

9 minutes ago, RolandGo said:

Repeatable problem with Carplay in the iOS app:

 

When starting an album downloaded into the iPhone by tapping on the first song, the Qobuz app starts with the second song instead. Playback has then to be stopped and first song has to be tapped again for it to play.

I've run into this several times. 

[The Computer Audiophile]

13 minutes ago, bobfa said:

You should also try changing from the isp provided DNS to Google, openDns, cloud flare, etc. 

+1. I totally forgot about this one. Switching to 1.1.1.1 or 8.8.8.8 has resovled several strange issues. 

[The Computer Audiophile]

7 hours ago, JMD54 said:

Bob

 

If Spectrum has followed Xfinity's lead and you are using their supplied router or gateway the ability to change the DNS in their setup menu may have been removed. I discovered this a couple of years ago when mine needed to be replaced and the ability to go back to an independent DNS had been removed.

Wow, this is bad. ISPs do this so they can collect info on their users through DNS queries.