Official Qobuz Issues Thread

[jedijimi]

How are the offline download speeds? I have rolled back the app to 5.xx version cause of faster downloads. Ver 6.xx has horrible download.

 

[Talisman]

I love the latest update to the Windows desktop app (6.0.5-b035). The new artist pages are superb, with the discographies easier to browse and more relevant.

It may just be me, but the app also seems more stable. The previous version didn't come out of sleep very well and often had to be restarted on my computer.

 

Nicely done, Qobuz team!

[David Craff]

32 minutes ago, Talisman said:

I love the latest update to the Windows desktop app (6.0.5-b035). The new artist pages are superb, with the discographies easier to browse and more relevant.

It may just be me, but the app also seems more stable. The previous version didn't come out of sleep very well and often had to be restarted on my computer.

 

Nicely done, Qobuz team!

 

Thanks for the feedback.

For stability, we fix lots of issues.

Next version in May.

[perklit]

On 3/23/2022 at 12:39 PM, perklit said:

The new listing of albums with correct year, and the year in the listing, that is sooo needed. Excellent!

I'm hoping the Android Auto bug is solved now, so that it actually works now...

Per.

I can confirm that Android Auto works for me again after the new release.

Great job.

[postmortem]

19 hours ago, perklit said:

I can confirm that Android Auto works for me again after the new release.

Great job.

I can confirm too that Android Auto bug has been fixed, so hopefully we'll see no more regressions (aka fix one thing, break another)

[Harvey Road]

I have a long playlist (20+ hours) and it just stops playing all the time. Also, if I choose to shuffle the playlist it’s definitely NOT randomized. It plays the same artists over and over. 

[Harvey Road]

53 minutes ago, Harvey Road said:

I have a long playlist (20+ hours) and it just stops playing all the time. Also, if I choose to shuffle the playlist it’s definitely NOT randomized. It plays the same artists over and over. 

 I should point out that this happens on the iOS app. 

[schiff1108]

Not sure whether it is an issue or a feature request. Al least it feels for me like an issue.

I have more than 1000 albums marked as favorite and additionally a few hundred tracks. This works fine for me.

While I do appreciate all work by Qobuz on the list of available albums and even the work to provide HiRes music I  feel often lost when changes are happening (eg a 44.1/16 album becomes unavailable and a new HiRes album is provide; only in one moments the album has completely dissapeared)

Ideally, the ID of the album should stay the same, when logically replaced. But I do understand, that this might not be best approach. 

 

I am really looking forward for a better solution than today. 

At least I would like to have a feature to show all the abandoned albums and tracks of my favorites. Even better if there would be a suggestion with what album the abandoned entry could be replaced. 

Any ideas? Worthful for others?

Thanks. 

[The Computer Audiophile]

1 hour ago, schiff1108 said:

Not sure whether it is an issue or a feature request. Al least it feels for me like an issue.

I have more than 1000 albums marked as favorite and additionally a few hundred tracks. This works fine for me.

While I do appreciate all work by Qobuz on the list of available albums and even the work to provide HiRes music I  feel often lost when changes are happening (eg a 44.1/16 album becomes unavailable and a new HiRes album is provide; only in one moments the album has completely dissapeared)

Ideally, the ID of the album should stay the same, when logically replaced. But I do understand, that this might not be best approach. 

 

I am really looking forward for a better solution than today. 

At least I would like to have a feature to show all the abandoned albums and tracks of my favorites. Even better if there would be a suggestion with what album the abandoned entry could be replaced. 

Any ideas? Worthful for others?

Thanks. 

I’m with you on this. Some type of solution to help us when an album is removed and/or replaced. 

[AudioDoctor]

David Craff, here is a problem I ran into yesterday while using the Qobuz app.

 

I saw an album I wanted to listen to in the Album of the Evening thread, so I went to Qobuz to see if it was available there. The album was Charles Mingus Presents Charles Mingus (Remastered) Naturally, I typed Charles Mingus into the search bar, and then selected his artist page. I did not see the album so I then clicked See Discography to search there and still did not see the album. I came back here to ask where the album could be found, and was told Qobuz...

 

Eventually, I found the album by going to the new releases page.

[The Computer Audiophile]

38 minutes ago, AudioDoctor said:

David Craff, here is a problem I ran into yesterday while using the Qobuz app.

 

I saw an album I wanted to listen to in the Album of the Evening thread, so I went to Qobuz to see if it was available there. The album was Charles Mingus Presents Charles Mingus (Remastered) Naturally, I typed Charles Mingus into the search bar, and then selected his artist page. I did not see the album so I then clicked See Discography to search there and still did not see the album. I came back here to ask where the album could be found, and was told Qobuz...

 

Eventually, I found the album by going to the new releases page.

I tested this and found the same issue. 

[Stereo]

9 hours ago, schiff1108 said:

Not sure whether it is an issue or a feature request. Al least it feels for me like an issue.

I have more than 1000 albums marked as favorite and additionally a few hundred tracks. This works fine for me.

While I do appreciate all work by Qobuz on the list of available albums and even the work to provide HiRes music I  feel often lost when changes are happening (eg a 44.1/16 album becomes unavailable and a new HiRes album is provide; only in one moments the album has completely dissapeared)

Ideally, the ID of the album should stay the same, when logically replaced. But I do understand, that this might not be best approach. 

 

I am really looking forward for a better solution than today. 

At least I would like to have a feature to show all the abandoned albums and tracks of my favorites. Even better if there would be a suggestion with what album the abandoned entry could be replaced. 

Any ideas? Worthful for others?

Thanks. 

Qobuz should at least keep the metadata listed in the library but just grey it out so we know it’s currently unavailable.

[David Craff]

15 hours ago, AudioDoctor said:

David Craff, here is a problem I ran into yesterday while using the Qobuz app.

 

I saw an album I wanted to listen to in the Album of the Evening thread, so I went to Qobuz to see if it was available there. The album was Charles Mingus Presents Charles Mingus (Remastered) Naturally, I typed Charles Mingus into the search bar, and then selected his artist page. I did not see the album so I then clicked See Discography to search there and still did not see the album. I came back here to ask where the album could be found, and was told Qobuz...

 

Eventually, I found the album by going to the new releases page.

 

Hi,

 

You can find the album in the artist page but for the moment this album is in the "other" section. This means this is not yet identify as an official content for this artist. I will check this and make a change if this is an official album. After that the album will be move in other section like album, EP, live according to his release type.

 

Regards

 

PS : Change will be done, this is an official content. Need to wait a little bit for the supply chain to update all artist since we launch this new artist page.

[The Computer Audiophile]

3 hours ago, David Craff said:

 

Hi,

 

You can find the album in the artist page but for the moment this album is in the "other" section. This means this is not yet identify as an official content for this artist. I will check this and make a change if this is an official album. After that the album will be move in other section like album, EP, live according to his release type.

 

Regards

 

PS : Change will be done, this is an official content. Need to wait a little bit for the supply chain to update all artist since we launch this new artist page.

You guys are terrific. 

[Stereo]

On 3/25/2022 at 10:05 AM, David Craff said:

 

Thanks for the feedback.

For stability, we fix lots of issues.

Next version in May.

Fix issues like these as well David? See here:  https://www.reddit.com/r/qobuz/comments/ud1kus/comment/i6g52km/

 

[The Computer Audiophile]

Clicking this top album, Spiritualized, only shows an error at the bottom of the following screen. 
 

 

 

[The Computer Audiophile]

The top album here, has the little pdf booklet symbol, but no booklet to read. 
 

[David Craff]

1 hour ago, The Computer Audiophile said:

The top album here, has the little pdf booklet symbol, but no booklet to read. 
 

 

Hi, Yes the supplier don't give us the booklet. The supply team ask them to get it. 

Regards

[David Craff]

On 4/28/2022 at 4:22 PM, Stereo said:

Fix issues like these as well David? See here:  https://www.reddit.com/r/qobuz/comments/ud1kus/comment/i6g52km/

 

 

Hi,

 

This problem is not related to our applications but to our catalog. The metadata are not always good (or rarely) We work every day to improve the metadata and this does not require a new version of an application.

 

If you are familiar with an artist and his or her discography, please feel free to provide detailed feedback to our customer support. We will try to process your request as well as possible.

We will also see to facilitate your task by proposing a contact form directly in our applications.

 

Regards

[David Craff]

23 hours ago, David Craff said:

 

Hi, Yes the supplier don't give us the booklet. The supply team ask them to get it. 

Regards

 

Sorry but the supplier answer us there is no booklet for this release. This is a mistake on our side.

 

Regards

[JPhipps]

On 2/21/2022 at 4:51 PM, Xendor- said:

[ . . . ]

Is there any ETA for any of the following features?

 

- Lyrics

-Local files

-Song/Artist radio

- Something similar to Spotify Remote

- DPI scaling setting (similar to what Spotify simply calls "Zoom In/Out")

- Ability to manually edit Playlist cover image (should be fairly easy to implement)

 

Improvements to the 1 discovery feature would always be welcome as well, in addition to more discovery/daily/weekly mixes.

 

On 2/22/2022 at 2:58 AM, David Craff said:

 

Yes, the new artist page will arrive. We will enter the last phase of testing and hope it will be good for a release.

 

 

On 2/22/2022 at 3:04 AM, David Craff said:

 

- Lyrics = In progress

- Local files = not plan yet

- Song/Artist radio = study

- Something similar to Spotify Remote = Qobuz Connect in progress

- DPI scaling setting (similar to what Spotify simply calls "Zoom In/Out") = not plan yet

- Ability to manually edit Playlist cover image (should be fairly easy to implement) = not plan yet

SUGGESTION:
@David Craff Reading this made me think that a public roadmap of sorts could be beneficial for those interested in following feature development.

It would take some initial time to set-up, but I imagine you would be saving time from not needing to give general updates upon request.

It could be something as simple as a dev-blog (which possibly exists, I may just be ignorant to this information) or as frilly as a custom graphic!
 

[firedog]

@David Craff: I understand Qobuz bought the e-Onkyo streaming/download service.

Once upon a time audiophiles could buy downloads of Japanese masters/remasters and also obtain DSD downloads from that site. There are lots of fantastic Japanese versions of popular Western releases. SHM masters and others.  Also Japanese Jazz, of which Qobuz doesn't have much. 

 

Any chance these types of albums will become available from Qobuz?

[111MilesToGo]

18 minutes ago, firedog said:

@David Craff: I understand Qobuz bought the e-Onkyo streaming/download service.

Once upon a time audiophiles could buy downloads of Japanese masters/remasters and also obtain DSD downloads from that site. There are lots of fantastic Japanese versions of popular Western releases. SHM masters and others.  Also Japanese Jazz, of which Qobuz doesn't have much. 

 

Any chance these types of albums will become available from Qobuz?

+1

[Peter_T]

To come back to missing CD's : Last year I found in Qobuz 3 albums of pianist Imogen Cooper titled: "Schubert Live Volume 1, 2 and 3". All 3 BBC recordings. I can still find them in my Roon library, but now all the albums are marked "not available". I looked on the Qobuz website and found that they are no longer listed under Imogen Cooper's discography. Why are these CD's deleted?

It would be nice if Qobuz could give some notification of these deletions to its users. 

 

 

[David Craff]

On 5/4/2022 at 8:49 PM, JPhipps said:

Reading this made me think that a public roadmap of sorts could be beneficial for those interested in following feature development.

It would take some initial time to set-up, but I imagine you would be saving time from not needing to give general updates upon request.

It could be something as simple as a dev-blog (which possibly exists, I may just be ignorant to this information) or as frilly as a custom graphic!

 

Hi,

 

I will propose this to the head of product.