Rendu Support Thread

[vortecjr]

2 hours ago, jma2 said:

 

Thank you for trying it out! Which Ayre DAC did you use (I assume a QB9-Twenty since you replicated my setup)?

 

What do you mean with "driver is not working"?

Is that something on the ORendu (how could this be resolved?)? Or is that something on the QB9-Twenty (for which supposedly I should get in touch with Ayre (Ryan Berry))?

 

In other words, how could this non-working driver issue be identified/confirmed and resolved?

 

Thanks in advance for your response!

It’s something we need to fix...Ill keep you posted here.

[jma2]

9 hours ago, vortecjr said:

It’s something we need to fix...Ill keep you posted here.

Clear.

 

And no rush! If there is anything I can do to help (e.g. getting log files, try something, or anything else), just ask.

[lxgreen]

I just bought a used microrendu which has the 2.7 OS. I notice my optical rendu has 2.8. The sonicorbitor has 2.7. Do I need to upgrade to2.8? It seems to work fine with 2.7. What does 2.8 add?

 

thanks

[MrDerrick]

The sonicTransporter runs 2.7, there is not ( yet? ) a 2.8 version for it.

I think your microRendu can be upgraded to 2.8 by purchasing the micro SD card for it. ( 2.7 > 2.8 requires an SD card purchase )

I prefer to keep current so as not to fall behind and have things start to malfunction and to keep up with current features.

The apps on your ST, mR and oR can usually be updated by going into your software manager and hitting update ( so long as the updated apps are available )

[Theobetley]

Cant sign on to Mysonicorbiter. Is there an issue with it? Let me clarify I cant sign onto Manage

[Theobetley]

How do I reset Sonicorbiter when I cannot get into Manage Mysonicorbiter? Hqp shows no connection to my dac through my Etherregen and Microrendu.

[R1200CL]

9 minutes ago, Theobetley said:

How do I reset Sonicorbiter when I cannot get into Manage Mysonicorbiter? Hqp shows no connection to my dac through my Etherregen and Microrendu.

Maybe just pull the power of your SonicTransporter. Spend a minute and checking all your Ethernet cables. Power on. Do you have a router you can access ip-addresses of your network? Do you know the IP you like to access ? Have you set fixed IP’s ?

 

Or is it the Rendu that’s the problem ?

(Still try power off). 
 

You are trying http://sonicorbiter.com/ ?

[Theobetley]

Tried the power off of the Rendu still no connection. I saw your post under Hqp and I added .8088/config to the IP under Mysonicotrbiter and still no success. I have tried resetting my router nothing seems to work.

[further]

Do I understand correctly that you open sonicorbiter.com, but no server or player is shown to manage?  If so, try entering the address directly for your sonictransporter.  I have that issue with VPN engaged, but can just use the sonictransporter address or inactivate the VPN.

[Theobetley]

Tried the power off of the Rendu still no connection. I saw your post under Hqp and I added .8088/config to the IP under Mysonicotrbiter and still no success. I have tried resetting my router nothing seems to work.

[further]

I had issues with my microRendu and ended up ordering a new card, 2.8 software.  The new card apparently resolved my problems on connecting and maintaining connection.  I do not believe it is the new software per se, but rather the old card most likely became corrupted or damaged.  Prior to finally needing to replace the card, i had some success removing the card from the microRendu when powered down and re-inserting and then powering up.  That worked for awhile.

[R1200CL]

2 hours ago, Theobetley said:

Tried the power off of the Rendu still no connection. I saw your post under Hqp and I added .8088/config to the IP under Mysonicotrbiter and still no success. I have tried resetting my router nothing seems to work.

 

Do you know the IP address of the Rendu ?

What lights do you see ?

[R1200CL]

11 hours ago, Theobetley said:

Tried the power off of the Rendu still no connection

There are 3 possible errors that needs to be sorted out. 
 

1 network (cable, switches)

2 your power supply 

3 dead Rendu or bad SD card. 
 

Can you explain how you’re sure that your power supply is OK. And what PS are you using. 

Can you tell us the status lights of your Rendu
Can you plug the Rendu direct to your router, and are you able to open some DHCP and find it’s assigned IP address or just use the http://sonicorbiter.com/ 
Have you been able to remove and properly Insert back the SD card.

 

If you don’t have the 2.8 version card, it’s a good idea to order in any case. 

[Jamesroy]

Music won't play in Roon or Audirvana Plus. All cables secure, did a system restart (on a Mac). So it's not a Roon problem since A+ won't pay either. Help Please?

[AudioDoctor]

go through all the audio settings in your Mac, see if something was changed.

[Jamesroy]

Thanks the music plays thru built in speakers.

[Jamesroy]

Cant turn off built in spkr's

[AudioDoctor]

you've tried where?

[AudioDoctor]

There are two places, 

 

Sound Preferences in the Preferences App

 

and

 

Audio Midi in the Utilities folder.

 

If both of those are set to use the default internal speakers as the computers sound output, they should be, then the problem is in Roon and Audirvana. Go to those apps and reset the sound output devices for each app.

[AudioDoctor]

I am traveling right now so I only have access to Audirvana, but this is what my different sound output controls look like. Yours will look similar, with the difference being a different DAC.

 

 

[Jamesroy]

Thanks will try.

[Jamesroy]

3 hours ago, AudioDoctor said:

There are two places, 

 

Sound Preferences in the Preferences App

 

and

 

Audio Midi in the Utilities folder.

 

If both of those are set to use the default internal speakers as the computers sound output, they should be, then the problem is in Roon and Audirvana. Go to those apps and reset the sound output devices for each app.

Will try. In A+ in pref's it won't see MicroRendu and not sure I know where to reset the sound output in Roon.

[AudioDoctor]

20 minutes ago, Jamesroy said:

Will try. In A+ in pref's it won't see MicroRendu and not sure I know where to reset the sound output in Roon.

 

have you tried restarting it?

[vortecjr]

13 hours ago, Jamesroy said:

Music won't play in Roon or Audirvana Plus. All cables secure, did a system restart (on a Mac). So it's not a Roon problem since A+ won't pay either. Help Please?

1 Go to Settings / RoonReady and press Save.

2. The Rendu needs to see your DAC before it will show up in Roon.

2a. To verify if the Rendu sees yours DAC go to Apps / DAC Diagnostics. If the DAC is not listed you may have to remove and reconnect the USB cable, then refresh the page.

2b. If your DAC is still not listed try power cycling (remove the AC cable and reinsert) the DAC followed by power cycling the Rendu (remove the DC cable and reinsert) and then go to Apps / DAC Diagnostics.

3. Now go to Roon and in Settings / Audio Devices Enable the Rendu for playback.

4. From the Roon main screen make sure the Rendu is selected as the output device.   

 

For DLNA/MPD on step one go to Settings / DLNA/MPD and press Save.  

[Jamesroy]

Music won't play in Roon or Audirvana Plus. Playing thru internal speakers only. All cables secure, did a system restart (on a Mac). Was playing but today just stoped.  Help Please?