SGC - sonicTransporter Series and Signalyst HQPlayer 4 Embedded

[soares]

Jesus,

 

I sent to your email (not the one in this thread) the preliminary reply from Chord regarding Chord DAC's. It might be also helpfull to share it with  Jussi and Andrew. Best

[Kilauea50]

The combination of HQPe/STi7/Ultrarendu/Roon is the best I have heard. I bought the license after 15 minutes and have not looked back  

[Jud]

3 hours ago, vortecjr said:

For new units being sold SGC is buying the licenses and pre-installing them on new sonicTransporters. SGC is currently doing this if requested and at an increased price for the unit.

 

Yes, the increased price if the unit was sold with the license included is what I was thinking.

[Miska]

Based on some questions, I feel some more clarifications for the HQPlayer license are needed since there are two cases we are talking about here in terms if SGC sonicTransporter... And the discussion on the thread is not clear either. So I will try to spell things out as clear as I can.

 

1) You buy a new sonicTransporter with HQPlayer Embedded license included. License is registered to the device not to the person. If you sell the sonicTransporter the license must go with it. So essentially you can sell both the hardware and the license because the belong together. If you send the device back to SGC for fixing/upgrades the license stays as it was before - within the same unit. But you cannot transfer the license to another computer. This is the "OEM" model.

 

2) You had sonicTransporter before the option was available, or you purchased sonicTransporter without the option. You personally purchase the HQPlayer Embedded license from my web shop. The license is registered to your name and email. You cannot sell the license forward for example if you sell the computer where it is. But you have limited possibility to transfer the license to another computer (subject to review, you need to ask me). This is the "DIY" model.

 

So option (1) restricts your possibility to transfer licenses to another computer, but not the possibility to transfer it to another person. While option (2) restricts your possibility to transfer licenses to another person,  but not the (practical/reasonable) possibility to transfer it to another computer.

 

[R1200CL]

How about convert option 2 into a option 1 ? ?

 

Possible ?

[Miska]

9 hours ago, soares said:

As your Mojo with the NAS upgrade started to work, perhaps my Qutest will follow his little brother behaviour.

 

That's what I was hoping for and reason I posted about this. But it means that both are really picky to the source. I would really prefer to have this sorted out with Chord, but sometimes it needs some push from customers to get things initiated.

 

I would be interested to hear the results if someone can try this out.

 

9 hours ago, soares said:

Of course I would first need to sell my DAC and buy a new one, unless a miracle happens...

 

That is always plan B...

 

9 hours ago, soares said:

Roon upsamples to 768PCM and 256DSD without any white noise.

 

Do you have both Roon and HQPlayer running on the same sonicTransporter? It could be that Roon alone is lighter load than Roon + HQPlayer together making slight difference in USB noise or whatever. Please also check that the Roon DSP engine is disabled for the HQPlayer output (switch in the left corner of DSP dialog). But you can anyway see things also from the signal path display of Roon...

 

[Miska]

4 minutes ago, R1200CL said:

How about convert option 2 into a option 1 ? ?

 

Possible ?

 

Possibly maybe, but that would need co-operation between @agillis and me and would probably cost something (bunch of manual extra work at both sides needed).

 

If Andrew wants, he could also sell "type 1" licenses for the pre-existing units. He is official reseller so he has  both options at his disposal.

 

[vortecjr]

1 hour ago, Miska said:

Do you have both Roon and HQPlayer running on the same sonicTransporter? It could be that Roon alone is lighter load than Roon + HQPlayer together making slight difference in USB noise or whatever. Please also check that the Roon DSP engine is disabled for the HQPlayer output (switch in the left corner of DSP dialog). But you can anyway see things also from the signal path display of Roon...

Early on Roon was having issues with some of these devices. They were able to get samples and put hacks in place to improve compatibility. However, this is the wrong approach long term because its a DAC related issue and you can't expect very player to be willing or able to put hacks in their software for misbehaving devices. Also my recollection is there are no firmware updates available or possible in the filed. If this is correct you can't expect much compatibility going forward from a device which can't be updated.   

[R1200CL]

People may notice that the HQPlayer isn’t to bad priced if look at SMG site ?

 

Jesus, are you a reseller as well, or will become ?

[shadowlight]

4 hours ago, R1200CL said:

People may notice that the HQPlayer isn’t to bad priced if look at SGC site ?

 

Jesus, are you a reseller as well, or will become ?

Where are you seeing the price for HQPlayer on SGC website?  I was not able to locate it.

[R1200CL]

2 hours ago, shadowlight said:

Where are you seeing the price for HQPlayer on SGC website?  I was not able to locate it.

 

Well, you have to do a bit mathematics yourself ?

 

And if you own a SonicTransporter, and want a HQPlayer license, I suggest you email Andrew. You won’t regret ?

[rpzcap4]

Hey guys , familiar with SGC , what is a HQ Player??...

[shadowlight]

@R1200CLi will have to go check the website out again to figure it out ?

[soares]

12 hours ago, Miska said:

 

That's what I was hoping for and reason I posted about this. But it means that both are really picky to the source. I would really prefer to have this sorted out with Chord, but sometimes it needs some push from customers to get things initiated.

 

I would be interested to hear the results if someone can try this out.

 

 

That is always plan B...

 

 

Do you have both Roon and HQPlayer running on the same sonicTransporter? It could be that Roon alone is lighter load than Roon + HQPlayer together making slight difference in USB noise or whatever. Please also check that the Roon DSP engine is disabled for the HQPlayer output (switch in the left corner of DSP dialog). But you can anyway see things also from the signal path display of Roon...

 

I'll report on my findings this weekend and yes Roon is also running on the same STi5.

[soares]

54 minutes ago, rpzcap4 said:

Hey guys , familiar with SMG , what is a HQ Player??...

The best upsampling software in the world?! ?

Well it does more, but I leave it to Jussi (Miska) to explain.

[vortecjr]

5 hours ago, R1200CL said:

People may notice that the HQPlayer isn’t to bad priced if look at SMG site ?

 

Jesus, are you a reseller as well, or will become ?

Nope. I sold music servers based on Vortexbox, but I deal with the endpoints now. I'm involved in the software on both ends though. 

[vortecjr]

2 hours ago, rpzcap4 said:

Hey guys , familiar with SGC , what is a HQ Player??...

https://www.signalyst.com/consumer.html

[Sloop John B]

I’m seriously thinking of buying one of these but am getting different reports on the i7 ability to play  non 2s filters from here and the Roon forum. Can the i7 play  poly-sinc and  poly-sinc-xtr?

 

.sjb

[vortecjr]

I actually don’t know since we have been tweaking things and it’s had to keep track of the reported progress. It appears that conversion up to DSD512 with the -2s filters is working great though. 

[Lotus67]

12 hours ago, Sloop John B said:

I’m seriously thinking of buying one of these but am getting different reports on the i7 ability to play  non 2s filters from here and the Roon forum. Can the i7 play  poly-sinc and  poly-sinc-xtr?

 

.sjb

I can confirm that with the last upgrade of HQPlayer NAA on Ultrarendu now is possible to play non 2s filter too with ST i7. The only thing is that you need a dedicated network for uRendu, ST i7 and the NAS. This network is only to share with an iPad or any tablet for Roon remote.

In order to upsample to DSD 512 you have to wait 2-3 minutes for Roon to complete your music library scanning and then you can upsample to DSD 512 without any problem even with single phase poly filters. I have been listening for more than 3 hours big tracks of classical music 16/44 native upsampled to DSD 512 with  

poly-sinc-xtr-mp and AMSDM7 512+fs and never a single pop!

I have noted that the only disturbs or pops during the reproduction are if you search something with Roon especially on Tidal or if you change some settings while music is playing. Other disturbs are in the case of other computer or smartphone sharing the same network that are downloading or doing frequent acces to the network. For this I suggest to dedicate your entire network to this system. In this case you can do everything with HQPlayer without problems.

 

[R1200CL]

@Lotus67

This may be a pure network issue. 

 

Have you cheched the cpu load on the SonicTransporter?

 

 l

[Lotus67]

7 minutes ago, R1200CL said:

@Lotus67

This may be a pure network issue. 

 

Have you cheched the cpu load on the SonicTransporter?

 

 l

CPU load is ok. Surely is a network issue because I use an OCXO router by Paul Pang with external clock. I use it only for streaming music purpose attached only to uRendu , ST and NAS. The weakness is in the model of router used: a DLINK dual band. I have also an Asus router of the last generation that for network performance is clearly better and if I use it there are no problem even with other equipment on the same network. But sound is not the same. The external clock of the OCXO router does a great job. I have only to use it for this purpose and it is ok.

[asdf1000]

53 minutes ago, Lotus67 said:

I have been listening for more than 3 hours big tracks of classical music 16/44 native upsampled to DSD 512 with  

poly-sinc-xtr-mp and AMSDM7 512+fs and never a single pop!

 

Congratulations! The latest Rendu NAA update is fantastic.

 

Which DAC are you using?

 

And is your Rendu connected directly to the DAC or do you have something in between (like some people use a USB converter).

 

And could you share a screenshot of your Roon signal path when playing DSD512 and your HQP config page?

 

Much appreciated ?

[Lotus67]

5 hours ago, Em2016 said:

 

Congratulations! The latest Rendu NAA update is fantastic.

 

Which DAC are you using?

 

And is your Rendu connected directly to the DAC or do you have something in between (like some people use a USB converter).

 

And could you share a screenshot of your Roon signal path when playing DSD512 and your HQP config page?

 

Much appreciated ?

 

Yes really fantastic! I am using an Holo Audio Spring Dac lev 3 in NOS mode. My uRendu is connected to a Singxer SU-1 in usb using an ISO Regen with hard adapter and this to dac via I2S.

 

 

Here the Roon screenshot playing a 16/44 upsampled to DSD 512

 

 

 

 

 

 

 

Here HQPlayer settings

 

 

 

[asdf1000]

5 minutes ago, Lotus67 said:

 

Yes really fantastic! I am using an Holo Audio Spring Dac lev 3 in NOS mode. My uRendu is connected to a Singxer SU-1 in usb using an ISO Regen with hard adapter and this to dac via I2S.

 

 

Here the Roon screenshot playing a 16/44 upsampled to DSD 512

 

 

 

 

 

 

 

Here HQPlayer settings

 

 

Thank you!