Lampizator questions

[unbalanced output]

On 07/03/2017 at 3:54 PM, shsoh said:

(1) The "popping" persists with playback of a DSD file from another DSD file. No "popping" was observed for a playback of a DSD file from a PCM file.

 

There seem to be a problem with the muting. It could be on the DAC, but also on the source side - have you tried changing the source, reinstalling drivers etc?

[hifi25nl]

@RRSR, I am the one that started the thread at github. 

Linux can play DSD512 without problems and without pops in DSD if the DAC is properly designed (see for example Holo Audio Spring).

Amanero card can support DSD native up to  DSD256 with alpha firmware 1099be. The problem is that this firmware is not already ready for distribution. Sometime you cannot change output sampling rate (it will mute) and DSD512 is distorted. You can use it with HQPlayer at DSD256, for example, with a filter that can support a fixed output frequency.

[unbalanced output]

Well, just joined the forum - been following the site for some time though. Looking into a DAC for my new stereo, and perhaps the Lampi Atlantic will more than fit the bill. I'm wondering about the superclocks - the site says optional "additional" superclocks for basically all modes but PCM 384 KHz. What does it mean exactly? 

 

Also, I read somewhere the rated output of the non-volume controlled Atlantic is 3V. Is that correct? Sounds crazy high to me if I can compare to the DAC that I'm currently using, which is close to 1V and I'm using it at -70dB in order to get a decent output. 

[papylon]

Look at this instead of lampi

Zweimann DAC DSD Tubed

[shsoh]

2 hours ago, unbalanced output said:

 

There seem to be a problem with the muting. It could be on the DAC, but also on the source side - have you tried changing the source, reinstalling drivers etc?

 

Last posting attempt went missing...

My source is the Antipodes with zero issues on the Bricasti M1, Chord Hugo/Qute, Marantz even on DSD files. I'm not going to do anything to the Antipodes. Perhaps there's a compatibility issue with Linux?

 

With the lack of response and support from Lampi, it looks like I'm stuck with these problems... It's confusing to me why the unit was shipped back with these issues unchecked. Anyone keen with my unit please send me a message for a discussion.

[elcorso]

4 hours ago, papylon said:

Look at this instead of lampi

Zweimann DAC DSD Tubed

 

 

Just one tip: Why you don't start a new thread, Zweimann. This is Lampizator.

 

Thanks,

 

Roch

[unbalanced output]

Hi Shsoh, I wrote a few days ago to mr Lampi but got no reply yet. Maybe he's busy or out of the office? 

 

Meanwhile, it wouldn't be a bad idea to do some debugging. Just plug a computer to the lampi and see if the problem repeats. If it doesn't, it is probably software and not on the Lampi board. Should be relatively easy to do as compared to ship the DAC all the way to Poland with no guarantees.

 

May be a compatibility issue indeed, is it the only DAC with Amanero usb in your stash? I assume the Lampi guys tested it with Windows/Mac/etc and couldn't repeat your issues. It is not an uncommon problem but I'm pretty sure it is annoying. 

[papylon]

6 hours ago, elcorso said:

 

 

Just one tip: Why you don't start a new thread, Zweimann. This is Lampizator.

 

Thanks,

 

Roch

 OK.

[VoicesInMyHead]

From LampizatOr facebook page...

 

"A new dac platform is coming soon. Testing testing..."

 

They never seem to have boring in the factory in Poland...

 

[shsoh]

I would rather that they look for a fix for my current problems.

Yup still zero reply...

[Gopher]

6 hours ago, shsoh said:

I would rather that they look for a fix for my current problems.

Yup still zero reply...

Sorry to hear you are experiencing issues.  Lukasz does not closely monitor his email.  His primary focus on the brand is on the development end, but we have an entire team in place in Poland to handle customer service and support.  

 

Why don't you reach out to Kris or Anna in operations?  Or, if you are a North American customer, please feel free to reach out to me.

[shsoh]

Finally a new avenue. Can you give me Kris and Anna's email? 

[Gopher]

Hi,

 

You can reach our operations/customer service team at [email protected]

 

What country are you in?

 

Fred A.

Lampizator North America

[shsoh]

Thanks for the lead. I have just sent them yet another email. Let us see how far this goes.

I'm located in Singapore but my set is from the US.

[Gopher]

On 4/2/2017 at 11:52 AM, shsoh said:

Thanks for the lead. I have just sent them yet another email. Let us see how far this goes.

I'm located in Singapore but my set is from the US.

 

What is the subject line of your email?  I followed up with the factory to tell them to be on the lookout for it, but they don't see anything from you in that mailbox.  

[shsoh]

16 hours ago, Gopher said:

 

What is the subject line of your email?  I followed up with the factory to tell them to be on the lookout for it, but they don't see anything from you in that mailbox.  

 

Hello, it would be:

Fw: DAC LEVEL 4 GEN 5 "pop" Sound

 

Thanks for the help. 

[shsoh]

Well, it has been a week or nearly 3 months in total without getting any constructive response from Lampi.

And looking at the situation, the set will need to be re-assigned to home theatre duties. I have assessed the sound quality over the past few weeks and while first impression was really great, I gradually realised that the Lampi lacked colours and seems musically bleached.

 

Honestly, this has got to be the worst audio purchase experience for me - I would have to warn all potential buyers of new or used Lampi units to really reconsider their options again.

 

Thankfully, I still have my Bricasti M1 - and I'm sending the unit for a software upgrade. And what was Bricasti's response time after I sent them an email yesterday evening? *** IMMEDIATE ***

[leftside]

@Gopher I also sent you an email recently.

[Gopher]

Shsoh,

 

I don't know the back story here and you are not in my territory (North America), but I hate reading of your frustrations.   

 

Drop me an email [email protected] and I will take this on personally and make sure you get a happy ending.

 

Fred

[shsoh]

On 11/04/2017 at 8:11 PM, shsoh said:

Well, it has been a week or nearly 3 months in total without getting any constructive response from Lampi.

And looking at the situation, the set will need to be re-assigned to home theatre duties. I have assessed the sound quality over the past few weeks and while first impression was really great, I gradually realised that the Lampi lacked colours and seems musically bleached.

 

Honestly, this has got to be the worst audio purchase experience for me - I would have to warn all potential buyers of new or used Lampi units to really reconsider their options again.

 

Thankfully, I still have my Bricasti M1 - and I'm sending the unit for a software upgrade. And what was Bricasti's response time after I sent them an email yesterday evening? *** IMMEDIATE ***

 

It is really nice to know that the North American Lampi distributor has offered assistance to this topic.

I hope that he will be able to find a solution to my current situation.

[leftside]

Gopher is a great guy to deal with. Through him, I've found the Lampizator support to be first class.

[findog3103]

2 hours ago, leftside said:

Gopher is a great guy to deal with. Through him, I've found the Lampizator support to be first class.

Totally agree.

[shsoh]

Indeed, I'm happy to report that I have received a brand new unit from the factory. And it works flawlessly.

This will not have been possible if Gopher has not stepped in to assist. Very much appreciated!

[unbalanced output]

What was the issue? I was experiencing popoings similar to what you described with WASAPI on Windows. On another computer with Asio installed, the pops are gone during playback however (quite surprisingly) now it pops when switching on, even with usb disconnected.

[seatrope]

Hi all,

 

Just took delivery of my new Golden Gate Lampi (stepped up from my trusty Big7 that gave me many delightful hours of great music playback). 

 

One of the exciting things that happened while it was being built was that Amanero finally came through with firmware that was supposed to allow Linux native playback of DSD256 and DSD512, something a LOT of us have been waiting for, especially those of us with micro/ultraRendus. Of course, when I received it I excitedly tried it with my microrendu which was still on 2.3 Sonicorbiter. That did not play well. After I paid for an upgrade to 2.5 from Sonore, I finally got it going tonight....

 

and DSD512 native playback from the microrendu now WORKS!!!!

 

This is with the new DSD512 engine. DSD256 works great with the R2R module too. Sounds amazing at first listen, but had to tear myself away to deal with kids. Very excited to share this news with everyone. Again, Sonicorbiter 2.5 is required, 2.3 does NOT work.

 

Great job from Lukasz, Fred and the Lampi crew in Poland getting this solved!!!

 

Yeang