Paul Hynes SR7 and SR4 Build Calendar Thread

[Mark (Paul Hynes Design LTD)]

Hi all Just an update. We are now receiving emails as usual and the website is now viewable again. It seams that any email that was sent to our systems in the time that they were down has been lost or not received, sorry for any inconvenience.

[Mark (Paul Hynes Design LTD)]

6 hours ago, tapatrick said:

Hi Mark, thanks for posting on here. I tried a few times to order your higher voltage SR4 by email over the past several months or so but never got any replies, so I had to buy elsewhere. I'm wondering why this is as in the past I have written and hear back from you and bought 2 SR4s without any problems.

I am sorry that your enquiry went unanswered, we are a bit more organised now than we were at the beginning of the year.

 

The best place to make an enquiry or place an order for the Paul Hynes standardised range is [email protected] as that is the email that I primarily use. Also the new website should be up and running sometime next month which will be the best place to gather information on our products and how to contact us.

[Mark (Paul Hynes Design LTD)]

Hello all. Sorry for a delay in answering these questions. I have been collecting information about our recent history that should provide the answers you require. I have attached the statement as a PDF.

PHD Ltd history.pdf

[Mark (Paul Hynes Design LTD)]

15 hours ago, Nenon said:

 

Thank you for the long explanation.

Can you please describe the "manufacturing facility" and "machine workshop"? Or if that's not feasible, can you please explain what are the things you are doing in-house?

I have a very limited knowledge about the manufacturing process of custom (and now standard) SR7 power supplies, but here is what I have heard so far:

- The latest SR7s have been using Streacom chassis.

- The transformers are outsourced and done by Mr. Terry Monaghan / Canterbury Windings.

- Teflon PCB and silver wire is used. 

- Custom made regulators are used.

 

Your text seems to suggest a significant investment in a "manufacturing facility" and "machine workshop". But what I am curious to understand is the scale of this facility. Are we talking about a few workbenches where people can assemble the boards, install them in the chassis, do some soldering, testing, measuring, and producing some custom metal plates (or make slight changes to an existing chassis)? Or are we talking about a much greater scale facilities where:

- Custom transformers would be made.

- Custom teflon PCB boards would be manufactured. 

- Chassis from scratch would be manufactured. 

- Regulators would be produced.

- Silver wire would be manufactured in house.

etc.

 

We all know that Paul Hynes designs the best power supplies for our audio systems. Or at least that's what we all think. I have never had one in my system, but I am believing the hype. But we also all know that PH lost credibility in our community. And that's hard to restore. Perhaps more transparency from you would be the best way to restore faith and credibility. Take a look at Uptone Audio in their sponsored forum here. @Superdad and @JohnSwenson set the bar for transparency with their customers. And we want more companies to do the same. 

Hello Nenon

The current manufacturing facility is three business units based in the Pier development adjacent to LochboisdaleHarbour. Unit four is the production area, unit 5 is my office and unit 6 is where we have installed the machine workshop. There are currently two full time staff, myself and Stephen, the production manager, and two part time staff Iain and Sandra. We currently have space for one additional full time or two part time employees in our current units and the option to take on further business units in the future until we reach the point of requiring, and being able to finance, a purpose built production facility. The cost of outfitting the premises was generated by SR4 sales. Regarding the scale of the business at present, we would be classed as an SME (small business enterprise) at present. 

What you have heard so far is related to Paul’s custom build designs.

Paul has only licensed us to manufacture the standard build SR4, SR5 and SR7 and the matching DC leads. To maintain the performance of the standard build SR5 and SR7 products requires the use of the custom built mains transformers so we will continue to use these built to Paul’s specification.

Paul will not release a license for use of the enhanced upgrades, currently part of the majority of his custom build specifications, so we will not be offering Teflon boards, custom regulator configurations, etc. According to Paul’s current plan’s, the custom build service is permanently closed to new orders.

In the future, as we expand the business, and reach the point of requiring purpose built premises, we may bring currently outsourced manufacturing operations like module assembly, chassis manufacture and transformer manufacture in house.

From the start of this new manufacturing facility plan, Paul has been keen to emphasise that we need to ensure there are enough staff to produce a smooth operation and allow a service level he did not have time to keep up with as a one man operation. Whilst we are happy to keep people informed to the best of our ability this will not include disclosure of commercially sensitive information as we have all signed non-disclosure agreements to protect Paul’s intellectual property.

 

To be fair to Paul he has historically been wearing all the hats working by himself, without staff to help, other than SR4 production which is a separate project, and he fell foul of a rapid sales expansion coincident with reduced resources and a significant accumulation of circumstances outside of his control. I believe the same thing happened earlier this decade when he suffered a large Hernia operation that grounded him for nearly a year followed by some smaller scale health issues. Crucially he did not throw in the towel but made arrangements to ensure clearance of outstanding orders. I’m sure that now things have settled down here, custom builds will be shipped at an increased rate.

[Mark (Paul Hynes Design LTD)]

Hello all, I will try to answer all the questions I can in this email.

 

@your momo Paul has already agreed with a HiFi reviewer to provide a photoshoot of the premises at the beginning of this year, once all the installations were completed. The sewage contamination event in April has delayed this as we have only just finished installing the machine shop in unit 6 and we still have to find a contamination proof home for all the equipment and stock we had to move from the contaminated areas. We need to make sure everything is in place and tidy before we do the photoshoot. When the article is published I will gladly put a link to it here.

 

The SR4 sales have been providing the working capital for Paul Hynes Design LTD

 

Other than the recent requirement for installation of a disabled bathroom facility in Pauls old work room, the renovation of Pauls family home has not been progressed in 11 years as the financial crash of 2008 closed down financing options at the time. Whilst the house is habitable with basic facilities there is still much work to be done for completion. Paul wants to finish custom build outstanding orders before continuing with the renovation.

 

@guillaume31 If you are one of Paul's custom build customers then the chassis you have chosen will be the one you will receive when your custom build arrives. The streacom FC9 chassis is what all of the new standardised SR7's will be using.

 

@Nenon the regulators used in our SR4, SR5 and SR7 use the same circuit topology as Paul uses in his custom build range. We have a programmed monthly production of power supply modules for Paul Hynes Design LTD with a CMC (contract manufacturing company).

 

On another note due to me altering the DNS records of our web host for the launching of the new website our emails have been down once again over the weekend. They should be back by tomorrow.

 

Also related to this, the new website is now live. www.paulhynesdesign.com should be the place to go for information on Paul Hynes Design LTD products.