quark Posted November 1, 2017 Share Posted November 1, 2017 So as my Amarra Luxe doesn’t seem to tell me when there is an updated version on the Sonic Studio website I’ve been periodically checking. Downloaded the recent update 4.1.361 and now in the app and browser mode artists and albums have disappeared. Refreshing the page doesn’t bring them back, just a blank screen with the message "no artists", or "no albums". In the song section everything still there, playlists still there if I refresh the page, but artists and albums have disappeared. This was happening just in browsing mode previously, but the new update now makes albums and artists disappear in the normal app also. If I clear library and Scan library again everything appears okay until the next time I open Luxe when albums and artists disappear again. Seems to be going backwards now ? Please Sonic Studio consider iTunes integration, or contact Roon perhaps for some sort of collaboration and help them make the ultimate best ever audio player in the universe, with your amazing brilliant sound quality and their very nice looking and properly functioning Library system ? Link to comment
ddalmas Posted November 1, 2017 Share Posted November 1, 2017 My dear quark ...are you still hoping for any sage decision from Sonic Studio?and are you still asking them to make some wise upgrade to the shit mess that is their program ? Sorry to disappoint you ,and all the ones that are still waiting,but they really don't give a damn of us all ,and i also suspect that they are there ,hidden behind some protective door , to make joke of us and deeply laugh around our enormous, ingenuous and crude stupidity, to deride the ones like us that still believe in human values and seriousness of professional working people...yes ,for sure ,they do not belong to that kind of people...Noooo....they are The Superior Gods who are come down from the mystic heaven of musical vibrations to disclose to us ,poor little serfs who are pending from their lips ,their infinite knowledge about it all, and since there is are already them there to think and act as the only owners of the sacred message ,to us ,poor serfs,there is not left any right to think and claim!!!! Well You know what i say? ...f..k to every people like that! i hardly exhort everyone who feels itself fucked to a deep and hard sabotage to their products as they could not sell them anymore to involve others in the mud!!! i hope many of you would follow this way ciaociao to everybody in this forum quark 1 Link to comment
Lio_B Posted November 4, 2017 Share Posted November 4, 2017 On 01/11/2017 at 1:46 PM, quark said: So as my Amarra Luxe doesn’t seem to tell me when there is an updated version on the Sonic Studio website I’ve been periodically checking. Downloaded the recent update 4.1.361 and now in the app and browser mode artists and albums have disappeared. Refreshing the page doesn’t bring them back, just a blank screen with the message "no artists", or "no albums". In the song section everything still there, playlists still there if I refresh the page, but artists and albums have disappeared. This was happening just in browsing mode previously, but the new update now makes albums and artists disappear in the normal app also. If I clear library and Scan library again everything appears okay until the next time I open Luxe when albums and artists disappear again. Seems to be going backwards now ? Please Sonic Studio consider iTunes integration, or contact Roon perhaps for some sort of collaboration and help them make the ultimate best ever audio player in the universe, with your amazing brilliant sound quality and their very nice looking and properly functioning Library system ? same for me ticket open , they were aware about this issue. thks My system Link to comment
lbcyclist Posted November 4, 2017 Share Posted November 4, 2017 On November 1, 2017 at 5:46 AM, quark said: So as my Amarra Luxe doesn’t seem to tell me when there is an updated version on the Sonic Studio website I’ve been periodically checking. Downloaded the recent update 4.1.361 and now in the app and browser mode artists and albums have disappeared. Refreshing the page doesn’t bring them back, just a blank screen with the message "no artists", or "no albums". There's now also 362 and it's still not,indexing correctly. Click on a song and it presents you with some random choice. Click on an album and it plays a succession of random choices. Link to comment
copy_of_a Posted November 4, 2017 Share Posted November 4, 2017 17 minutes ago, lbcyclist said: There's now also 362 and it's still not,indexing correctly. On 1.11.2017 at 1:46 PM, quark said: Seems to be going backwards now ? did it ever go forwards? This thread started more than a year ago ... and even back then the release of the promised "fast", "reliable" and "fun" to use software was delayed. It's completely ridiculous that it's still far from something that could be called "usable" in any way. And there is also not the slightest indication that it's worth waiting for a usable version. Waste of time (and money). ____________________________________________________ Mac Mini, HQPlayer | iFi Zenstream (NAA) | Intona 7055-B | Singxer SDA-6 pro | Vincent SV237 | Buchardt S400 | SPL Phonitor One | Beyer DT1990pro | Avantone Pro Planar II Desktop: Audirvana Origin | Intona 7054 | SMSL M500MKII | Pro-Ject Stereo Box S | Aperion Novus B5 Bookshelf | Lehmann Rhinelander | Beyer DT700proX Link to comment
lbcyclist Posted November 4, 2017 Share Posted November 4, 2017 2 minutes ago, copy_of_a said: […] Waste of time (and money). Totally. I was [and still am, I suppose] a big fan of Amarra 3. It worked well and produced beautiful sound. This version is just a total disgrace. Link to comment
Popular Post Amarra_Support Posted November 10, 2017 Popular Post Share Posted November 10, 2017 Hello to all, I been a bit of time but I wanted to reach out to all of you with an update on where we are with Amarra 4 and Amarra 4 Luxe. As a quick note first, I wanted the forum to know that we do monitor your feedback, it's very valuable to us. Your comments regarding bugs and feature requests are reviewed along with the feedback we get from many other sources in order to prioritize activities. We all want products that sound great and provide the usability needed to be effective, we are always moving towards this goal. To that end, we do have a new release out for both Mac and Windows, v4.1.364. Install links are below: Mac Installer: http://downloads.sonicstudio.com/Amarra4Luxe/Amarra_4_Installer.4.1.364.zip Windows Installer: http://downloads.sonicstudio.com/Amarra4Luxe/Amarra_Setup_4.1.364.exe We recommend an uninstall and fresh install to ensure a clean slate. There are enough changes that you'll want to re-scan your library. There are a few updates and known issues to pass along as well. - MQA support is available on Mac, will be available on Windows shortly -There was a note in this thread about using Launch in Browser having some issues on Mac. This function is going to be replaced by a new underlying structure that will provide the same functionality. In the meantime, Launch in Browser mode is really designed to be used with Chrome rather than Firefox or Safari - Depending on the size of your library, scanning and saving your library can take some time. - Libraries up to about 25k-30k work well. As your library grows, it may be more impacted by available space and memory on your computer, other applications that may be running and background processes that may 'wake up' during playback. That all said, we do have customers that have libraries upwards to 100K tracks and they are successfully using Amarra every day. - The Remote still needs work and a new release of it will be available shortly. - Windows environments seems to be more susceptible issues from an overloaded CPU such as static and stuttering. Reseting the device can help. Quit and Re-launch to re-initialize your device. - We recommend Windows Audio (Exclusive Mode) or ASIO for the Windows Device Type when possible. - When Upsampling on the Mac, the counter values are larger than expected. They are multiplied by the amount the track is upsampled by - 2x or 4x - EQ Curves are off set when using Upsampling - Nodes and values are correct. We are aware of several other areas that need addressing and are busy working on those improvements. Please continue to provide feedback, it helps to make a better product! best Ralph CNoblet, foodfiend and left channel 2 1 If you have any other questions or need assistance, please don't hesitate to contact us. Best regards, __________________________________________________ Sonic Studio Customer Support .:. Sonic Studio, LLC .:. Trust the transparency Link to comment
copy_of_a Posted November 11, 2017 Share Posted November 11, 2017 12 hours ago, Amarra_Support said: To that end, we do have a new release out for both Mac and Windows, v4.1.364. Install links are below: Hi Ralph, I've uninstalled everything and re-installed the new version. Seems more responsive. However, when adding a new album and saving the updated library A4 still has to save (rebuilt) the entire library as a whole (all tracks and album arts...) again. Which may take quite some time depending of the size of the library. IMHO this is really a basic design flaw ... and this is why I didn't test it further. ____________________________________________________ Mac Mini, HQPlayer | iFi Zenstream (NAA) | Intona 7055-B | Singxer SDA-6 pro | Vincent SV237 | Buchardt S400 | SPL Phonitor One | Beyer DT1990pro | Avantone Pro Planar II Desktop: Audirvana Origin | Intona 7054 | SMSL M500MKII | Pro-Ject Stereo Box S | Aperion Novus B5 Bookshelf | Lehmann Rhinelander | Beyer DT700proX Link to comment
Lio_B Posted November 11, 2017 Share Posted November 11, 2017 Hi Ralph, Can you add in your to do list an upsampling limit choice ? aesthetic question why this new choice of horrible meters with red yellow green ??? Please return to a blue meters (from light to dark) to keep in the color codes of the interface. in addition it greatly reduces track information regards My system Link to comment
ddalmas Posted November 11, 2017 Share Posted November 11, 2017 hi to everyone and ,above all, you Lio B ...why to still find something that does not work ? and , above all , regarding only marginal problems!We have to be happy that something has been resolved, as i didn't would expect it to still happen..... i have re tried this A4 new release and this time ,if nothing changes in worst obviously, it seems to work quite better! i don't mean that there is a library manager above the lines, but almost it seems to work now!!!it could be done much more but the path to follow is there...what is that makes me wonder is why it took to SS all this time to finally have a new release....but better later than never!!I, that i was so critical with SS,one of the worst estimator i believe, now i must say that my rage has been a quite lowered! Good luck to us all with A4 ...i wait for new posts about this new version ciaociao Link to comment
lbcyclist Posted November 11, 2017 Share Posted November 11, 2017 I gave up on Amarra 4 and went back to 3. It's a very good add on to iTunes and does a fabulous job at that. Amarra 4 was, IMO, an attempt to do poorly what others do far better, and without much justification that I can see. Link to comment
Lio_B Posted November 11, 2017 Share Posted November 11, 2017 2 hours ago, ddalmas said: hi to everyone and ,above all, you Lio B ...why to still find something that does not work ? and , above all , regarding only marginal problems!We have to be happy that something has been resolved, as i didn't would expect it to still happen..... i have re tried this A4 new release and this time ,if nothing changes in worst obviously, it seems to work quite better! i don't mean that there is a library manager above the lines, but almost it seems to work now!!!it could be done much more but the path to follow is there...what is that makes me wonder is why it took to SS all this time to finally have a new release....but better later than never!!I, that i was so critical with SS,one of the worst estimator i believe, now i must say that my rage has been a quite lowered! Good luck to us all with A4 ...i wait for new posts about this new version ciaociao hi, I expected this reaction. as I already wrote, I have no problem with A4 because I do not use palylists. my recommendations seem futile but for some more important, I posted them in support ticket Amarra arrivederci My system Link to comment
Amarra_Support Posted November 11, 2017 Share Posted November 11, 2017 Thanks for all the comments, there is still more work to be done and more to come. - Regarding the meters, we are going to stick with the colored meters for 2 reasons - they provide more information to set the correct output volume (you don't want the meters in the red) and they are more in line with our other products like the EQ in Amarra sQ+. That said, I can pass along the request and we can review for potential integration in the future. - We understand the saving duration is an issue and we are looking at ways of improving that, especially if only making a small change to the library. - We are reviewing adding in a limit for upsampling and expect to have something implemented in an updated build. Still more to come best Ralph If you have any other questions or need assistance, please don't hesitate to contact us. Best regards, __________________________________________________ Sonic Studio Customer Support .:. Sonic Studio, LLC .:. Trust the transparency Link to comment
ddalmas Posted November 11, 2017 Share Posted November 11, 2017 Hi Mr Ralph here to say this : even though now lib management seems to work correctly it is still a very difficult stuff to use if you are there to choose what you wanna hear! if you still know it easier because you have to digit the album/artist name ,but if you are wondering about what to listen to in that moment well..... believe me it is very hard to find out what could be heard!! in this iTunes is the best so why not implement the iTunes feature as many have asked to do? all more simple..... exceptional A4 sound and easy exceptional iTunes lib management...consider that ....it is not a shame to use a good feature of someone else 's app...you did with A3 why not with A4??all resolved without any fatigue!! ciaociao Link to comment
DancingSea Posted November 11, 2017 Share Posted November 11, 2017 10 minutes ago, Amarra_Support said: - Regarding the meters, we are going to stick with the colored meters for 2 reasons - they provide more information to set the correct output volume (you don't want the meters in the red) and they are more in line with our other products like the EQ in Amarra sQ+. That said, I can pass along the request and we can review for potential integration in the future. best Ralph Aloha Ralph, Can you please address the notion of A4 iTunes integration ala A3? This topic comes up here more than any other. Also, when will DSD over DoP work? Thanks. Link to comment
Umetaro Posted November 13, 2017 Share Posted November 13, 2017 Ralph, I clean installed High Sierra and then Amarra Luxe using the link you provided. iRC section disappeared somehow. How can I have the iRC section? I find the library management improved. Umetaro, Tokyo, Japan Dela(Melco)N1A/2012 i5 Mac Mini with 16GB memory - Audirvana/Pure Music/Amarra/JRMC - Devialet 800 - Wilson Audio Sasha Link to comment
Tand Posted November 13, 2017 Share Posted November 13, 2017 IRC still shifts to the right - even after genterating new filters. Link to comment
ThunderMac Posted November 13, 2017 Share Posted November 13, 2017 Dear Ralph Thank you very much for your time to talk with us and for your effort regarding to functionality of library management. I did upgrade (4.1.364-146) but unfortunately my basic and essential problem still appear. (If nobody else have the same problem then please tell this to me, so I have to look for another reasons/solutions).The song order regarding to the same album are completely different. I have for example Norah Jones same album in different versions but always different (wrong) song orders - see picture attached. And this is just one case and I have a lot, a lot of similar cases in my library? This never happens in Audirvana, so tagging etc. is probably correct. regards Link to comment
foodfiend Posted November 13, 2017 Share Posted November 13, 2017 Ralph, Is there a way of increasing the memory allocation (by user) for Amarra 4 Luxe, so that those of us with bigger libraries (> 100k tracks) will not run into problems loading our libraries? Thanks! The road to Hell is paved with good intentions... Link to comment
Amarra_Support Posted November 13, 2017 Share Posted November 13, 2017 22 hours ago, Umetaro said: Ralph, I clean installed High Sierra and then Amarra Luxe using the link you provided. iRC section disappeared somehow. How can I have the iRC section? I find the library management improved. Oversight on our part as we were having issues with the IRC. If you are already licensed, the window comes up. We are fixing this for the next build. In the meantime, you can use either Amarra Symphony or Amarra sQ+ to license IRC and then you will see the iRC window show up in A4Luxe. Please write to me at [email protected] if you need more details. If you have any other questions or need assistance, please don't hesitate to contact us. Best regards, __________________________________________________ Sonic Studio Customer Support .:. Sonic Studio, LLC .:. Trust the transparency Link to comment
Umetaro Posted November 13, 2017 Share Posted November 13, 2017 12 minutes ago, Amarra_Support said: Oversight on our part as we were having issues with the IRC. If you are already licensed, the window comes up. We are fixing this for the next build. In the meantime, you can use either Amarra Symphony or Amarra sQ+ to license IRC and then you will see the iRC window show up in A4Luxe. Please write to me at [email protected] if you need more details. Thanks, Ralph. I will await the next build. According to Tand's post above, iRC still shifts to the right. I hope this will be fixed as well. iRC is one of the major reasons I purchased Amarra. Umetaro, Tokyo, Japan Dela(Melco)N1A/2012 i5 Mac Mini with 16GB memory - Audirvana/Pure Music/Amarra/JRMC - Devialet 800 - Wilson Audio Sasha Link to comment
DancingSea Posted November 14, 2017 Share Posted November 14, 2017 2 hours ago, Amarra_Support said: Oversight on our part as we were having issues with the IRC. If you are already licensed, the window comes up. We are fixing this for the next build. In the meantime, you can use either Amarra Symphony or Amarra sQ+ to license IRC and then you will see the iRC window show up in A4Luxe. Please write to me at [email protected] if you need more details. Thoughts on iTunes integration like A3? Is that not going to happen with A4L? Link to comment
GregWormald Posted November 14, 2017 Share Posted November 14, 2017 4 hours ago, DancingSea said: Thoughts on iTunes integration like A3? Is that not going to happen with A4L? I agree with DancingSea. The iTunes integration would give good, complete library functions, and the issue with switching apps to play albums would be lots less than is currently required. The only way to get good library functions now is to update iTunes manually. A4L still doesn't index properly, and takes overnight to index 3000+ albums. Link to comment
twist222 Posted November 16, 2017 Share Posted November 16, 2017 In earlier versions of Amarra wasn't there a large number of people demanding Amarra get rid of the connection to iTunes. This in fact lead to the playlist function so that people could enjoy Amarra playback without the need to have iTunes running. No that Amarra has done what large numbers of people asked for and came up with a solution that does not require iTunes we get the other end of the spectrum asking for iTunes intergration !!!! Regards Mark In the interests of full disclosure I was an early Amarra adoptee and have continued through to AS3 with IRC however I have not upgraded to Version 4 yet as I thought I would wait until Tidal intergration and up sampling was available. Now I might need to wait a bit longer until the issue with IRC is resolved. Link to comment
DancingSea Posted November 16, 2017 Share Posted November 16, 2017 25 minutes ago, twist222 said: In earlier versions of Amarra wasn't there a large number of people demanding Amarra get rid of the connection to iTunes. This in fact lead to the playlist function so that people could enjoy Amarra playback without the need to have iTunes running. No that Amarra has done what large numbers of people asked for and came up with a solution that does not require iTunes we get the other end of the spectrum asking for iTunes intergration !!!! Regards Mark In the interests of full disclosure I was an early Amarra adoptee and have continued through to AS3 with IRC however I have not upgraded to Version 4 yet as I thought I would wait until Tidal intergration and up sampling was available. Now I might need to wait a bit longer until the issue with IRC is resolved. It’s nice to have a choice. A3 allowed the option to integrate with iTunes. Audirvana has the same option. Its makes little sense to eliminate iTunes integration mode in A4. GregWormald 1 Link to comment
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