JPLAY for iOS Is Now Available

3 hours ago, The Computer Audiophile said:

 

 

steveoat, perhaps your expectations are a bit different than many of us. Marcin is likely taking a bit of time off to spend with his family over Christmas and New Year's holidays. 

 

I'm much more inclined to encourage a developer and support a developer who offers a product that I believe the market really needs, rather than get irate over a $50 purchase that isn't perfect and wasn't updated immediately. If everyone responded like you, I know I wouldn't develop an app for public release. People aren't perfect and can't meet everyone's expectations. A little grace and encouragment goes a long way. 

 

Also, comparing an app that has been available for one month, to apps with over a decade of availability and much larger teams working on them, is a bit over the top in my view. 

 

 

I'm only speaking for myself here, but perhaps you aren't the first person I'd supply with a beta fix. Your expectations can't be met without perfection.

This is unfair.  I have received beta fixes from Audirvana which didn't always work, but appreciated the attempt and gave what I hope would be useful feedback.  Not looking for perfection, but an honest attempt and most importantly communication.  If the developer would have simply communicated that the update is taking longer than he expected and that he would definitely extend the trial, I would have been happier.  And, if I wasn't charged $49 for what is initially an unusable product, that would have been fine.  I am far from a perfectionist -- anyone who has worked on beta tests can't expect perfection.  I am talking about managing expectations.  And I don't appreciate you giving the developer the benefit of the doubt, and not the consumer (me).  I also hope you can do better in the future.

8 minutes ago, The Computer Audiophile said:

I've known Marcin for years. He is one of the nicest guys in the business and is extremely competent. He wants this app to be perfect far more than anyone complaining. He is an audiophile who uses what he creates every day. Based on who he is, he deserves the benefit of the doubt. He has earned it.

Fine, but what about your derogatory comments about me:  "I'm only speaking for myself here, but perhaps you aren't the first person I'd supply with a beta fix. Your expectations can't be met without perfection."  This is not true, and I feel out of line.

8 minutes ago, The Computer Audiophile said:

 

 

1 minute ago, steveoat said:

Fine, but what about your derogatory comments about me:  "I'm only speaking for myself here, but perhaps you aren't the first person I'd supply with a beta fix. Your expectations can't be met without perfection."  This is not true, and I feel out of line.

 

I can only go on what I know. It appears to me you have incredibly high expectations for an app that's about a month old, and freely voice opinions on the level similar to someone who just spent $1,000,000 on a new house only to find out the roof leaks, the basement leaks, and the key to the door doesn't work.

There's nothing derogatory about believing you have high expectations, based on your statements. There's also nothing wrong with having high expectations. You are free to live as you choose. We are all different. 

21 minutes ago, The Computer Audiophile said:

I can only go on what I know. It appears to me you have incredibly high expectations for an app that's about a month old, and freely voice opinions on the level similar to someone who just spent $1,000,000 on a new house only to find out the roof leaks, the basement leaks, and the key to the door doesn't work.

 

There's nothing derogatory about believing you have high expectations, based on your statements. There's also nothing wrong with having high expectations. You are free to live as you choose. We are all different. 

You seem to conveniently ignore my prior statements and selectively choose what you want to respond to.  My comments reflect being charged $49 for an app that does not work yet for me, when I was told that the trial period would be extended.  Given this, I never expected to be charged.  I had many years experience in market and product research for large and Fortune 500 companies.  I see myself as reasonable and expect problems -- you chose to ignore my comments about Audirvana and my expectation that as long as a company communicates with my clearly and keeps me in the loop I am fine with imperfection.  You seem to explicitly side with the manufacturer without considering the full range of comments.  I was originally trained as a psychologist, as well as a market researcher -- I have a Ph.D. in psychology.  Your inference of my personality is quite erroneous and seems to be based more on your familiarity with the developer -- if I am to be psychological, you seem quite protective of him.  You know nothing of me and I think your inferences are way off the mark.  You are also free to live as you choose.  I choose to be more careful in my assessments of people until I have more information about them.

8 minutes ago, steveoat said:

I choose to be more careful in my assessments of people until I have more information about them.

Great, then you full understand the Goldwater Rule.

@steveoat

 I understand that it can be frustrating being charged for something that does not work. Does the new build fix the issues you've been experiencing?

Best regards,
Marcin
 

Hi @Marcin_gps I installed the new version, and it seems to be "stuck" at 99% on the scan for changes. There are what appear to be Russian characters in the artist / album name that's been on the screen for about 10 minutes. Not sure if others have this issue or if the characters are even related to the apparent stall. 

14 minutes ago, The Computer Audiophile said:

 

Great, then you full understand the Goldwater Rule.

Yes I do.  I also stated that I am no longer a practicing psychologist, and in my above statements never stated that I am offering a professional assessment.  Prior to this I thought better of you.  I now see you are petty and arrogant and can't admit that perhaps you made an error.  If you look at the context of all my comments and yours, you can see that your responses are highly selective and always give the benefit of the doubt to the developer, not to the frustrated customer.  You want to state the Goldwater rule -- fine.  I will leave you with marketing 101 --"Never insult the customer".   I am willing to admit to error when I make one.  This is how I choose to live my life (I am using your statement, which appear to be incredibly condescending).   You obviously have chosen a different path for yourself.  

1 minute ago, steveoat said:

Yes I do.  I also stated that I am no longer a practicing psychologist, and in my above statements never stated that I am offering a professional assessment.  Prior to this I thought better of you.  I now see you are petty and arrogant and can't admit that perhaps you made an error.  If you look at the context of all my comments and yours, you can see that your responses are highly selective and always give the benefit of the doubt to the developer, not to the frustrated customer.  You want to state the Goldwater rule -- fine.  I will leave you with marketing 101 --"Never insult the customer".   I am willing to admit to error when I make one.  This is how I choose to live my life (I am using your statement, which appear to be incredibly condescending).   You obviously have chosen a different path for yourself.  

Wow... 

And a good day to you as well.

Hi Marcin, here is the place where it is still stalled. 

If anyone knows which artist / album this is, I can clearly remove it becuase I don't even know what it is. 

11 minutes ago, AudioDoctor said:

 

 

Wow... 

 

And a good day to you as well.

I see its a waste of my time to comment about what I felt was a disappointing initial response on the part of the vendor.  Your comment implies that there is no merit to my argument and you only seem to defend Chris.  That's fine, but I wonder what precedent this sets for other members of this forum.  You only seem to see fault in my response, and not that of either Chris or the vendor.  I hardly see this as the winning formula for a discussion forum.

6 minutes ago, steveoat said:

I see its a waste of my time to comment about what I felt was a disappointing initial response on the part of the vendor.  Your comment implies that there is no merit to my argument and you only seem to defend Chris.  That's fine, but I wonder what precedent this sets for other members of this forum.  You only seem to see fault in my response, and not that of either Chris or the vendor.  I hardly see this as the winning formula for a discussion forum.

If you insist, I see hypocrisy in your comments. You say that you are willing to take responsibility and admit when you have made a mistake, yet you continue insisting that everyone else is wronging you when no such thing has happened. Perhaps you think you are special and deserving of extra attention from Marcin rather than being the recipient of the same communications and problems with the app as everyone else here.

At this point either request a refund and delete the software, or try the update and if it fixes your problems then come back here, apologize to Marcin, and admit that your behavior was in error and the problems you mentioned are fixed.

13 minutes ago, The Computer Audiophile said:

Hi Marcin, here is the place where it is still stalled. 

 

If anyone knows which artist / album this is, I can clearly remove it becuase I don't even know what it is. 

 

Damnit Putin!!!!

Can you search for Cyrillic characters on your file structure? I wish I could be more help.

Just now, AudioDoctor said:

 

Damnit Putin!!!!

 

Can you search for Cyrillic characters on your file structure? I wish I could be more help.

Ha!

I will try to search for those. I'm running the same scan on my Mac Mini (M1) to see what happens. Perhaps the Russian characters are really not the issue, but I'm interested to find out. 

5 minutes ago, AudioDoctor said:

 

If you insist, I see hypocrisy in your comments. You say that you are willing to take responsibility and admit when you have made a mistake, yet you continue insisting that everyone else is wronging you when no such thing has happened. Perhaps you think you are special and deserving of extra attention from Marcin rather than being the recipient of the same communications and problems with the app as everyone else here.

 

At this point either request a refund and delete the software, or try the update and if it fixes your problems then come back here, apologize to Marcin, and admit that your behavior was in error and the problems you mentioned are fixed.

I see you have misinterpreted all of my comments and your response to my comments is ridiculous and beyond any further comment.  I will not participate in any future comments on this forum.  You will probably be happy with this -- so be it.

12 minutes ago, The Computer Audiophile said:

Hi Marcin, here is the place where it is still stalled. 

 

If anyone knows which artist / album this is, I can clearly remove it becuase I don't even know what it is. 

 

 

When the last album is indexed, JPLAY for iOS takes 'longer' to finish the last 1% than the whole indexing process. One DSD album in particular is always at the end, same one, just takes longer with minimserver. Maybe give some more time, dunno 10 minutes? As for the metadata, sorry, no idea, perhaps look in the Minimserver folder at the last entries for albums?

2 minutes ago, PavelDosko said:

Artist - Vladimir Vysockij

THANK YOU!

1 minute ago, One and a half said:

When the last album is indexed, JPLAY for iOS takes 'longer' to finish the last 1% than the whole indexing process. One DSD album in particular is always at the end, same one, just takes longer with minimserver. Maybe give some more time, dunno 10 minutes? As for the metadata, sorry, no idea, perhaps look in the Minimserver folder at the last entries for albums?

Thanks!

I had the artist name spelled a bit wrong, but nonetheless Pavel came through. 

29 minutes ago, The Computer Audiophile said:

Hi Marcin, here is the place where it is still stalled. 

 

If anyone knows which artist / album this is, I can clearly remove it becuase I don't even know what it is. 

 

Chris, how many artists, tracks and albums are you trying to sync?