Sonicorbiter - The Operating System

[vortecjr]

22 minutes ago, Axiom05 said:

But this update did not change MPD at all. I already had version 0.21.19 on my ultraRendu. In fact, I'm not sure what the update did except update the HQ Player app.

I'm not sure then.

[vortecjr]

I was finally able to reproduce the issue here last night and can effectively repeat it. I have a call into Andrew at SGC to discuss the issue. If your unit is stopping on pressing the upgrade button remove power, wait a while and connect power again. If the unit boots don't update again until further notice.     

[vortecjr]

7 hours ago, brightonjel said:

Is it OK to update Sonicorbiter from 2.7 to 2.8 before loading the 2.8 build on the SD card for uRendu?  My card is on order (but not yet arrived) but I see that uRendu Software Manager app is reporting that 2.8 is now the latest.  Is it better to wait and update everything at once or can I get that bit done first?

 

The 2.8 you are seeing just means a new version is available, but you can't update to it from 2.7 or earlier version.

[vortecjr]

7 hours ago, Matias said:

I am still on 2.7 and every now and then my DAC vanishes from DAC Diagnostics. Rebooting usually works. Then JRiver cannot send audio to the ultraRendu. This interface is quite unstable for me. I was hoping 2.8 fixed this, well... I am not so sure now. Let's see when my card arrives.

If DAC Diagnostics does not see your DAC then your DAC can't be streamed to.

 

How does your Rendu hook up to the network? Direct to a router, direct to a switch, direct to a server, any wifi bridges/meshes, etc.   

[vortecjr]

2 hours ago, Matias said:

Tried Uptone LPS-1 and LPS-1.2, MeanWell SMPS and currently Sonore's own LPS (by barrows).

These should all work fine.

[vortecjr]

9 hours ago, Axiom05 said:

More info: I just moved my ultraRendu to a different room. After restarting the unit, confirming that it was online and that my DAC was visible in DAC Diagnostics, Rigelian once again indicates no albums present. It's as if the MPD database is only being stored in memory and not written to the micro SD card. If this is what is happening, then 2.8 is not a lot of use for MPD users.

I looked into this and did not find anything out of the ordinary...yet. 

[vortecjr]

Some general information about units running Sonic Orbiter 2.8.

 

We are going to change the update process so it looks at the Rendu's internal temp and checks if the unit is 

either playing music or beyond a certain temperature. If either case is met you will have to shut off playback and let the unit cool down before updating. The update process is CPU intensive and the update should not be interrupted. This should help with the reported issues with updates. When this specific update is available you have to following the rule of thumb on your own. After this specific update the software will prompt you accordingly from then on. I'll let you know when this specific update is available.

[vortecjr]

7 hours ago, Dazed and Confused said:

Just tried to update my microrendu from 2.7 to 2.8, without appreciating I needed to buy a new card. Unfortunately after going through the updating & rebooting process, microrendu no longer shows in Mconnect as a Upnp device. Any suggestions? Thanks

Just go to Settings / MPD DLNA and press Save.

[vortecjr]

2 hours ago, Dazed and Confused said:

Many thanks.

 

is the 2.8 card being made available through your UK dealer, or only direct via yourselves?

If he doesn’t have then he can make them via the image. 

[vortecjr]

14 minutes ago, quark said:

Hi,

I had the exact same Problem.

Using Roon it would suddenly lose connection to OpticalRendu, but when checking DAC diagnostics in sonicorbiter  my DAC had disappeared.

I managed to make things a lot more stable by purchasing bluejeans Ethernet cables, which when you see them you can tell are very well made. 

Apparently a lot of ethernet cables are made in such a mass that often connection is not that good.

However to put your mind at rest, since getting sonicorbiter 2.8 I have had  perfect connection to my DAC every time. 

In 2.7 my DAC would be shown in DAC diagnostic but would have different readings randomly, and I’d have to restart the opticalrendu several times to get it to connect properly. 

But since version 2.8 my DAC has connected perfectly every single time.

So if I was you definitely upgrade to version 2.8

Which DAC are you using?

[vortecjr]

1 hour ago, Foggie said:

Have the shipping issues been sorted, e.g. are the cards being put into something protective?

They have been sorted out. SGC is taking care of the details though. 

[vortecjr]

1 hour ago, seaharp1 said:

They are being shipped in a small cardboard box with a usps tracking # attached.

Although my new SRSE 2.8 card (in box) failed multiple times but my 3 other 2.8 cards (in plain envelope) didn't.

 

I have contacted SGC...still waiting for a reply

This is a little confusing. Is the SRSE card working after multiple attempts? What are the other three units? 

[vortecjr]

Sonic Orbiter 2.8 has not been working well so I have asked Andrew to suspend sales and shipments of SonicOrbiter 2.8 until such time that we can correct this issue. The symptom for those of you with Sonic Orbiter 2.8 is that the unit shuts down during playback and the status LED turns off. This requires a power cycle to get it going again, but the unit will not boot until you remove power and wait a few minutes. Today we released an update to Sonic Orbiter 2.8 that should help improve the stability of the operating system.  

 

Please follow this update procedure to obtain the latest update. 

1. Stop all audio playback at the server/controller. 

2. Disconnect the USB device.

3. Wait a few minutes. 

4. Go to Apps / Software Manager and press Update.

5. Wait for the update to precede and ignore any errors.

6. Wait for the Back to Main Link at the bottom of the update.

7. Pull the power cable and wait a few second and reconnect the power cable.

 

Please contact both myself and Andrew about your purchase should you have any questions or comments at [email protected] and [email protected].

[vortecjr]

We have started shipping 2.8 cards again. Cards shipping today do not need the update procedure above.

 

For regular updates stopping all audio playback at the server/controller is recommended. Then wait for the Back to Main Link at the bottom of the screen and reboot.  

[vortecjr]

8 minutes ago, jos said:

I upgraded my ultraRendu to version 2.8 with replacing my old 2.7 card for a new 2.8 card. This according the instructions from Andrew and Jesus. This was still the first card, not the updated version that came out very recently. Everything went fine, but look out when inserting the new card in the slot. Do this preciseley! One question remains: I am used to delete every app I don't need, so I did, but I was not able to delete the Roon app. Is there a reason for this?

Some people are having trouble finding the hole:)

 

I have one other report of not being able to delete the RoonReady app, but I have not been able to replicate it here.

 

There is no reason to delete the unused apps output modes since they are not running when not the selected output mode. LMS, BubbleUPnP, and the SonoreUPnP Bridge are active if installed. 

 

All said if you update all the cards are the same. 

[vortecjr]

8 minutes ago, daverich4 said:

Not sure if this is a good place to post this but Sonicorbiter - The Operating System is locked so I thought this was the next best place. I did the upgrade to the 2.8 OS for both of my opticalRendus several days ago and, knock on wood, both of them seem to working correctly since then. I'm glad @vortecjr said to ignore the errors as the update went along because there were a lot of them but everything went off without a hitch and I'm now current on the OS. Thanks.

 

Update them both again. 

[vortecjr]

19 minutes ago, daverich4 said:

That didn’t go well, now I have two non-working units. Haven’t tried putting the 2.7 cards back in but 2.8 was working until this update. 

2.7 is your back up. Anyway, what I need to know is how far the updates got? Did it finish and give you a link Back to Main Menu? If they did not let me know so we can work around it and get you updated.   

[vortecjr]

15 minutes ago, daverich4 said:

They both got back to the Main Menu and I did the requested reboot on both of them. Somehow, that process didn’t complete but when I unplugged them, let them sit for a minute and then plugged them back in both units came back online. 

Update them again just in case. 

[vortecjr]

9 minutes ago, barrows said:

If you re-boot from sonicorbiter.com, and get the message: "cannot connect to server", or something like that, just wait a  minute, and refresh the webpage: the Rendu should appear then.  It seems to me, that sometimes, sonicorbiter.com times out, expecting the Rendu to re-boot faster than it does.  If you refresh the page after the Rendu has had a chance to fully re-boot, it shows up.

Perhaps @vortecjr can confirm my suspicion here.

The time it takes to reboot varies so sometimes it times out. I usually just exit that page and go directly to sonicorbiter.com.

[vortecjr]

1 hour ago, daverich4 said:

I got the reboot countdown timer as expected but when that got to zero both units just stayed with the red light on. After about 30 minutes waiting on each unit I unplugged them both and when powered up again each of them came back online in the normal length of time. So, everything is working again, I’m good. 

Cool...enjoy. 

[vortecjr]

1 hour ago, Matias said:

Posting here too.

 

After 2.8 (and uninstalling unused apps) my ultraRendu is magically working flawlessly. I am afraid to touch anything and break again so I am happy as it is!

These big updates are always fun. Form here on it's just regular stuff.   

[vortecjr]

6 minutes ago, Mike Rubin said:

Will the SE owners see their upgrades soon or should we just order through Small Green Computer?

I'll talk to Adrian to start that process this week. 

[vortecjr]

4 hours ago, simon_pepper said:

Replacement SO 2.8 card, in a packaged envelope delivered.

Powered down and swapped out the 2.7 card. Initially the UltraRendu appeared in ‘Find my Unit’ but there was no web page. After seemingly a longer wait than with OS 2.7 this appeared. I think all the preinstalled components/packages extend boot time.

Ran update multiple times, to ensure all components and packages were at the latest versions.

Removed preinstalled applications, leaving just Roon Ready & installed SonoreUPnP Bridge. Added configuration setting and rebooted.

All working fine now on OS 2.8

Wave the flag...all is working fine now on 2.8.

[vortecjr]

2 minutes ago, BahamaBob said:

Does this mean that since I purchased my SE version from SGC I shall receive a refund?

 

We don’t have access to the SGC customer database. We are going to contact customers who purchased directly from Sonore. 

[vortecjr]

On 2/25/2020 at 1:40 PM, bobflood said:

Please update sonicOrbiter 2.8 HQPlayer NAA to version 4.0.1 when possible.   Thanks

Just update your unit.