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    Chord Electronics QuteHD Review

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    Confessions of a DSD-Aholic, by Ted Brady

     

    One aspect of being able to have review/demo units on one’s system for review (thank you Chris) is that there comes a time when you need to send them back. And although I’ve demo’d dozens of DACs over the years I’ve never really experienced the angst that a return could bring on. Until now…

     

    I really miss the Chord QuteHD. There I said it; I was once a strong man of principle, and now reduced to a weak yearner of days gone by. In reality, I borrowed the Chord for WAY too long a period (as some of you who know me understand that this review is like 4 months late ☺) and I thank the NA distributor, Jay and Katherine Rein of Bluebird Music, for their patience…which ultimately I tested for too long of a period. I don’t blame them at all. ☺ But I do miss that thing.

     

    OK, so why did I have the Chord for so long, and what is it about the thing that I miss? Well, this story ultimately began when I first discovered the DSD format back in September of 2011. [PRBREAK][/PRBREAK]I bought the Mytek, what I consider the first consumer DSD DAC any of us were able to get our hands on. For $1600 or so it opened me up to a whole new treasure trove of hirez music, and seemed to present that music in a new almost-light-and-airy natural way…especially piano. Something was different, and the tonality, attack and decay of the struck piano keys took on a realism I’d never really heard before. This was especially true of native DSD recordings like Pentatone’s Beethoven Piano Sonata cycle by Mari Kodama. I owned the SACDs but none of the 9 or 10 SACD/universal players (some modded and tubed) I had evolved through could present this presence and the feeling of instrument-in-the-room like a DSD-capable Mytek DAC.

     

     

    Fast forward to me hunting for even better (and way more expensive) DSD playback solutions. I settled on the wonderful Meitner MA-1 as my new reference (with the still relevant high value Mytek running my home office system). By this time I had hundreds of DSD albums in my file-based collection and was almost exclusively listening to the DSF file format. I was hooked. The Meitner took Mari Kodama and placed her and her Steinway in my music room almost scarily, where I would need to make sure I was wearing black tie outfits to listen to these glorious Beethoven sonatas, for fear of embarrassing her in my sweat pants. (OK, sorry, just kidding, of course…I look great in my sweat pants!).

     

     

    Over the next two years I became enthralled with everything DSD, and eventually converted my entire SACD collection to this wonderful format, while also helping lead the way for DSD download websites like Cookie Marenco’s BlueCoast Records to become more popular here on Computer Audiophile as well as other forums interested in hirez music. My Meitner continued to play back everything I threw at it, DSD-wise, at a level that other new DSD-capable DACs couldn’t quite match. It should, though; it lists for $7k and contains unique 1 bit engineering that is a huge advantage when playing back 1 bit music.

     

     

    Enter the Chord QuteHD DSD-capable DAC in early summer 2013. It was almost laughable in its small-ness, and came at the DAC world with so many left-field approaches that I assumed it was going to be not-for-me. My first concern was its silly led lighting; looked like a Star Trek design that was an indication that Chord needed wow-factor to overcome poor performance. (Note: I really miss that led-light, and now wish every DAC had it).

     

     

    Second, the Chord comes out of left field (pun intended) with Field Programmable Gate Arrays on its chip design, a sort of DIY for the digital engineers to roll their own signal processing and digital filters. Why? Others weren’t using this design, certainly not in a DA priced at under $2k. I was hesitant to embrace a DSD-capable DAC that didn’t use a one-bit architecture or popular multibit SDM chips to play back DSD. (Note: Whatever the heck Chord has done with their FPGA design at $1799 it has put me on a mission to hear other implementations). (Second Note: By the way, just two weeks ago UK’s Paul Rigby wrote a nice review of this DAC on Audiobeat, and the article includes a lot of good technical background from Chord’s own Rob Watts; I invite anyone interested in the tech reasons behind picking FPGAs and other internal parts to read that review).

     

     

    Also, the Chord came with a 12V laptop-style SMPS power supply that plugged into the back of the unit. It looked like any standard wall-wart style ps, and I was once again reminded that this little DAC cost well under $2k. (Note: I now LOVE this kind of design and hope more DAC manufacturers embrace the idea that we consumers can do power supply upgrades very easily).

     

     

    So I began my evaluation of the Chord QuteHD DAC with less than exciting assumptions. My plan, as a huge DSD-aholic, was to test the Chord in all sample rates, but to spend most of my time on my new favorite thing, DSD files. I gave most of June to breaking the DAC in, as reports on this DAC were no different from most digital music equipment I had come across…that is, that although minimalist in design, the digital-to-analog signal path (as well as the power supply) needed plenty of time to settle in and perform its best. Secondly, I had other DACs in-house and wanted to get their sound signatures out of my system (literally and figuratively) before I went on to the Qute little thing.

     

     

    My first impressions were not anything to write home (CA) about. DSD file playback seemed a little polite, thin and at times almost too airy, with a slight artificial top end that seemed additive instead of the real byproduct of the recording. The upper treble was not bright, mind you, just artificial sounding, as if it was added post-production. It took one Thursday to change that…the day I realized that this DAC was powered by a 12V external power source; and that I owned a magnificent 12V external power source (Hynes SR3-12) that I legally stole for $190 from an unassuming web seller a year or two earlier. When I simply unplugged and replaced the Chord SMPS with the Hynes a transformation took place (well, after about 48 hours of the Hynes settling in…guess you can’t call that a transformation..more like a quickened evolution). Now those DSF files began to take on a much heftier weight, with the proper air that was deserving of the recording, not any more, not any less.

     

     

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    It was after a very nice day at the golf course (small Laurie Anderson reference) in midsummer that my self-realization began (Hi my name is Ted, and I’m a DSD-aholic). I was listening to the QuteHD as I normally do, and threw on the 2012 remastered rip of Norah Jones’ Feels Like Home, a guilty pleasure favorite of mine back in its redbook days (although most reviewers seem to dislike it for its apparent sameness to Come Away With Me). As Sunrise began (not literally, I listen mostly at night) something was not right. The music had a tonality and organic wetness, especially the percussive blocks and country-flavored guitar work that I hadn’t heard before on this recording. ?? Did the DSD performance improve THAT much that it might have even surpassed my mighty Meitner? Did the Hynes addition make THAT much of difference to allow a now-$2300-investment ($1800 list Chord plus $500 list Hynes) to stand toe to toe with a true one-bit design worth 3X? Nope! Turns out I had accidentally chosen the HDtracks 24/192 PCM version (Greg Calibi remaster), a choice I never really liked before on the Meitner. And how did I realize this so easily? There was a warm dark blue glow from the Chord led light, signifying 24/192. (Note: from that day forward I positioned the Chord on my top shelf of the front rack, with its led light projecting onto my 110” acoustically inert video screen behind it. Why it’s acoustically inert is another story, but suffice it to say that a Jeff Hedback-designed 400 pound floating wall makes my screen, attached to it, NOT an issue in my stereo soundstage ☺ ). Anyway, I digress (duh!). The PCM NJ remaster was as good as I’ve ever heard it. I quickly changed to the DSD version (Kevin Gray remastered) and was startled to hear a much lesser musical versions, with that damn “politeness” coming back to haunt it. It wasn’t bad, but it was no way the incredible musical richness, the much more colorful presentation, the clear winner that the PCM version had become. Hmmmm. This was a wild discovery to me, someone who ate and slept DSD playback for these past 20 months. How could the PCM version kick the DSD version so badly, when the opposite occurred on my Meitner, and when these differences never showed themselves before? And now I began to wonder: which did I think was more musical, the DSD rip on the Meitner or the PCM one on the Chord? Although not the same remaster, I used this example to completely change the way I evaluated this little phaser thing. Maybe it was from the future after all? Certainly, at night, with the lights down almost to zero, those eerie LED effects swirled on my Stewart video screen, it now started to seem as though many of the off-the-wall (pun again intended) design choices were not so silly, and possibly the future of DAC design alternatives.

     

     

    I began to explore its PCM prowess more and more. Hell, like any good DSD-aholic, I had a boatload of DSD, but yet a hundred-fold boatloads of PCM. No contest when it came to absolute numbers, nor familiar recordings. And by the way, for those of you who have read along this far and concluded that I’m simply an idiot, let me tell you that I evaluated many DACS in both PCM and DSD. This Chord sound was something special indeed, and I’m not really sure why it took me so long to discover its potential prowess, but it began quickly shocking many who came over to hear it in its “wheelhouse”.

     

     

    Then the game changed for the final time (and added another month to my eval!!)….a number of folks on CA were testing the theory that regardless of a DACs USB interface the sound was markedly better when listening via the SPDIF or AES inputs (via USB converters). Jitter measurements often prove this out. Whether this was due to USB being a marketing add-on within the product life cycle of a given DAC manufacturer, or whether the USB interface (asynch or not) just add too many hurdles to overcome in certain DAC designs…dunno really. But curiosity (and a couple well documented UK QuteHD reviews claiming much lower jitter on the SPDIF) got the best of me and I finally gave it a try. The final justification was the interesting fact that the Chord QuteHD DAC could accept DoP (DSD over PCM protocol) via the SPDIF input, a feature not available on all DoP-capable DACS, and a feature Chord had not marketed at all (leading some CA posters to believe the capability didn’t exist).

     

     

    I had been very curious about the value-driven Chinese manufacturer, Matrix, who had a nice inexpensive SABRE-based X-SABRE DAC out for a few months, and while waiting for a possible demo I was lucky enough to have the pleasure of knowing Arthur Power, US distributor, who sent me their X-SPDIF (USB to SPDIF interface) XMOS-based $250 black box. I had tried it on a couple DACs and was impressed enough with the lateral move (i.e. no real loss) when used with expensive DACs…but nothing to write about really. I expected the same here.

     

     

    Clearly I am now an idiot, for I have had this black box sitting near the Chord for a few months, but they never got together for even a late night snack, let alone a serious sharing of electrons over a three day weekend. The requisite 48 hour settling in took place, then I sat down for what I assumed was going to be another lateral move. However, when music started it became clear (pun intended again) that the reduced jitter revealed itself in the most locked-down solid soundstage I had ever experienced in my music room. The most familiar (read: demo tracks heard literally thousands of times) music took on a slight but obvious increase in realism and they-are-here spatial cues that had me as excited about music as I’ve been in a long time. Here sat a $250 black box, talking to a $1799 DAC, powered by a $200 linear power supply…sounding like it could take on $30,000 DACs that I’ve only read about. Oh, and DoP via SPDIF is very real. ☺

     

     

    My curiosity could not be stopped. I had a dear friend/dealer who has Berkeley in his line, and was very open to let me listen to the other end of the USB-SPDIF spectrum, the vaunted Berkeley Alpha USB, priced about 6x the Matrix (although still not ridiculous in the scheme of things, especially given my reasonable math above). As many of you know, this USB interface changed the way many manufacturers look at USB implementations. It’s devil is in the minute details of isolation, parts synergy and even materials manufacturing. It is truly a game changer for this sub-sub-genre, and I was wondering if now the weak link would be my under-$2k Chord DAC. I mean, it was clearly built to a price point, and likely these improvements would come to an end. Well, sorta! Although the Berkeley did not perform 500% better than the Matrix, it was another obvious no-brainer that the Chord was meant to be used via SPDIF. The realism, timbres, harmonic decays and any other “they-are-here” aspects that allow us to be transported by music..those aspects were kicked up another notch by the Berkeley-Chord 3 day fling. However, the price tag was becoming a serious issue, with add-ons taking up 70% of the total cost.

     

     

    Suffice it to say that although the Berkeley clearly showed its stuff, I was more than pleased to find out the Matrix X-SPDIF $250 box was 90%+ of the experience, and much more in line with a reasonable upgrade path for buyers of a $1799 DAC. It’s great to know that should one find another grand or two in the cushions, Berkeley is a real musical option (but so is buying the wife a nice gift and then spending the rest on hundreds of hours of great music, knowing the home is once again at peace. ☺ ).

     

     

    Back to how this thing really sounds in the Brady music room. My comments are all based on a Matrix-Chord-Hynes setup, using an inexpensive out of date Stereovox HDV RCA-to-BNC digital cable. All the comments are relevant to USB direct input, too… just think “slightly veiled and slightly less accurate color, but still the best PCM you may have heard, until the Matrix experiment”.

     

     

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    The QuetHD’s little led is quite a nice feature, frankly, especially for someone like me who moves equipment around and dabbles too often in computer audio upgrades and changes. It is very useful to have immediate visual verification that the sample rate is correct, and that the handshake with the server/player has indeed taken place. 24 bit hirez playback produces a beautiful green, light blue or dark blue background, depending on sample rate. Most of us have a majority of our music recorded and ripped at 16/44.1k, aka redbook. The Chord QuteHD produces a warm red glow, both literally and figuratively. And for DSD, all the lights come on in a rainbow of colors; ironic in that the DSD performance is not nearly as colorful as that of its PCM side. Not plebeian at all, but the Chord PCM bar has been raised to something that only the Meitner can realize in DSD (in my DAC experiences). Horses for courses! What the hell do you want for $1799! ☺

     

     

    My demo listening rotation often consists of the same 30 or so albums, split nicely across all sample rates. And although my listening is usually done later at night in a room well isolated from the living and the sleeping, I often wonder if my wife thinks my music library has shrunk to an iPod size. Oh no, Gillian Welch again?? Well, with the QuteHD this phenomenon took quite a turn. I began with the usual 30, but found myself later playing the Alphabet game…. Tonight I begin with “A” and find three random albums beginning with that letter. Each night a new letter, each night a new re-discovery of musical gems lost in the terabytes. THIS is what this hobby is all about.

     

     

    The Gillian Welch reference above? Her Harrow And The Harvest 2011 release (16/44.1k) is my album of 2013 (I’m a little late on most things, not just this review). I can’t get it off my rotation, and when played through the Chord I am now likely to NEVER get it off my rotation. What’s even weirder? The genre is almost country (I said “almost”, and I hate country), as it borders on alt-bluegrass-minimalist folk-progressive Americana. Quite the oxymorons, huh? I am clearly having trouble categorizing it, and when the Chord allow all its natural acoustic guitar/mandolin color and wetness to ooze forth, combined with Gillian and Dave’s wonderful but sparce harmonies, the music takes on a comfort and familiarity that belies its 10 original songs. These sound like songs I’ve heard since childhood. Amazing album, really. Find it and the almost twin “Time(The Revelator)” from 2003, and let them wash over you a few times before potentially ignoring them as typical hippie bluegrass.

     

     

    Another wonderful redbook release is from a giant of the industry, yet the album is almost unknown. And it is simply the best recorded true rock album I know of. Through the Chord Keith Richards’ Main Offender sounds live, like your amps are his amps. The king of rhythm guitar never sounded so good, and the palpable buzz of the recording space comes through. Raw. Yes, his voice sucks, but so what..it’s raw like the simple chord progressions he has become acclaimed for. An offbeat Chord for offbeat chords? Makes sense. And yet the subtle colorations of the various guitars are easily recognized through this DAC, and makes the quite minimalist (there’s that word again) production work perfectly.

     

     

    Dynamics and harmonic decays? Well recorded live music, with normal logical spatial cues, is the best indicator. Again, we look to simple redbook (getting a hint that the QuteHD does redbook well enough??). The Live a’ Fip multi-disc release by the French jazz/world pop Hadouk Trio (with like four other guest musicians performing…trio?) has gobs of dynamics and spatial cues, and some of them will surprise you in their 16 bit authority. Hirez ain’t got nothin’ on this release. And the music is wonderful; a beautiful combination of world music, tight jazz and some instrumental pop thrown in. A recommendation of highest order, especially when played with full organic aplomb by the Chord.

     

     

    stack-3.pngIt’s probably obvious by now that the QuteHD excels in redbook, which is a good thing since most of us have 90%+ of our library (percentage of tracks, not storage) in good old 16 bit, even hirez junkies like me. But how does the DAC perform at 24 bit? Fine, thank you. One of my favorite examples of the benefits of 24 bit (regardless of sample rate) is Naim’s 24 bit download of bassist Charlie Haden’s duet with acoustic guitar master Antonio Forcione. The album is called Heartplay and its title is quite appropriate. The playful interaction between the two seems almost improvised, but perfectly timed to the very emotional music. The ultimate 2am-with-a-glass-of-red-wine album to close down a wonderful night of listening. The timbre of both beautiful acoustic instruments is captured like very few other recordings, and the subtle decays are what makes the interplay so engrossing. The Meitner is a fine PCM DAC, but for this recording it pales significantly compared to the much-less-$$ Chord QuteHD, a DAC that performs in PCM like no other in my recent memory. And I think it’s the natural decays in this recording that just cannot be captured in anything but an FPGA design. Horses for courses! Wow.

     

     

    Barry Diament, legendary recording engineer, is a frequent contributor on this and other forums, and his private Soundkeeper label is a tribute to his native 24/192 PCM recording prowess (he uses the Metric Halo ULN-8 to record and master direct to 24/192). Although one of the 30 in my eval rotation, his Markus Schwartz “Equinox” recording is more than simply demo material. The jazz/world percussion ensemble never sounded so good than through the QuteHD’s signal path. And it’s the subtleties in the masterful ringing and chimes and world harmonies, and especially the use of acoustic space; these subtleties are only evident upon serious listening, but they are the difference between listening to music and becoming engrossed in the performance.

     

     

    Another great engineer/recordist/entrepreneur is Todd Garfinkle of MA Recordings. I own much of Todd’s stuff, and have become friends with the man over these years. He has allowed me to collect some master copies of his recordings in various 24 sample rates, as well as DSD and DSD128 native masters. As good as the native DSD stuff is, the PCM native recordings are always the ones I choose when listening through the QuteHD (and yes, the DSD recordings are good, and are even better though the 1-bit Meitner, but I’m not sure his PCM projects via the Chord are any less amazing than the similar native DSD projects through the Meitner…tough call as the recordings are different of course. I will not comment on the same recordings converted, as that is not a fair fight either way). One track I love to demo is the 24/96 Nublado, from Sera Una Noche’s first self-titled album. I call this genre Tango-on-some-sort-of-tranquilizers (and that is not a putdown ☺ ). The micro-dynamics and unusual colors (created by acoustic instruments I’m not usually accustomed to) get me every time. I don’t like to put 10 minute tracks in an eval rotation, but this one is a special exception. No other DAC places me in this Argentinean church like the QuteHD.

     

     

    OK, so what does DSD sound like through the DSD-capable QuteHD. It sounds great, but not as great as the Meitner. It sounds a bit polite, comparatively, with 10% less palpability and with slightly more tension (DSD on the Meitner is completely effortless). But compared to other PCM DACs that claim DSD capability the Chord is a good-to-very-good DSD performer. It’s simply that the native PCM bar is SOO high here. DSD playback is second, period. Oh, and I have the luxury of knowing I can go 1-bit anytime I want. So, sue me. But regardless, the Chord QuteHD DAC plays everything, and in some cases plays it better than DACs costing 4X or more.

     

     

    The Chord QuetHD is my product of 2013

     

    It is the easiest recommendation I can make. The Chord QuetHD is my product of 2013 (even though it was released much earlier; like I said, I’m slow), and the Matrix-Chord-Hynes combo (combined street price under $2k) is the upgrade path of the century. Throw in another $1k or so (discounted) and you have the upgrade path of all time. Ok, hyperbole over…but you get the idea.

     

     

    Happy New year everyone. I’m starting the new year by wondering how damn good the updated Chord Qute HD-EX will be. Early reports are that it’s added 24/384k and DSD128 playback capability is not only a feature addition, but a sonic upgrade as well!! Some are saying the DSD performance has been significantly improved (which supports my claims of the QuteHD). And both of these DACs are in Chord’s value line, the Chordette. They are now introducing a smaller (really?) portable DAC for their reference line, called the Hugo. I will see it at CES. Maybe I can convince Jay and Katherine that I won’t keep this DAC for 6 months…. ☺ (c’mon Ted, just buy the damn thing). By the way, all this simply means two things: Chord knows their stuff, and used QuteHD’s from OCD audiophiles will be popping up! ☺

     

    02/13/14 Addendum:

     

    As promised I have obtained a Chord Qute EX (aka QEX) DAC. I will use this addendum space as a sort of diary to document a few things I discover along the way.

     

    First, the DAC is identical (except I got a black one this time) to the HD externally. Second, I never had to go through a break-in process with the HD as it was sent to me as a well-worn demo unit (which is good :) ). Third, I will try and separate the break-in roller coaster (and it usually is a r/c with some aspects of the sound getting better then worse) with what I feel are endemic to the base QEX performance, regardless of new vs broken in. (Note; for those of you who don't believe in break-in, sorry, you can skip through to several weeks from now).

     

    As you know this DAC has a new set of drivers (Windows and OSX, both ML and Mavericks) that support its new 24/352.8k, 24/384k and DSD128 playback (USB and digital ins; digital ins require the rare 384k-capable USB-SPDIF converter to hear the new sample rates). I posted elsewhere that I had issues with the Windows driver but that seems to be behind me now.

     

    The first big reaction to this DAC, new and cold, is that the USB input sounds slightly better than the coax input, which is conversely the case in the HD. Might be a break-in function...dunno yet. But I suspect that the HD's USB was truly a bug (jitter specs were too high) and the Chord folks caught it. It would not be something they would advertise, of course.

     

    Also, DSD64 performance is slightly better (not yet Meitner, but better) and inches closer to PCM performance than the HD gap.

     

    Stay tuned.... :)

     

    03/12/14 Addendum:

     

    Chord has announced a new Mac Mavericks driver for use with both the Qute series DACS (HD and EX) Thanks to coolhand for the heads up.

    http://www.chordelectronics.co.uk/news-info.asp?id=167

     

    As far as updates to my listening, the EX has considerable hours on it now and is producing lush wonderful music in both PCM and DSD. I am convinced the DSD side is better than the HD's was, with a bit more life and pop (which was needed). PCM has gotten more rich in timbre and continues to be detailed in a way that is both revealing yet still musical (I like toi say that we don't listen to music through a microscope). If the Hugo is that much better than this, well....I don't know..must be mind boggling :)

     

    The Hydra-X+ 384k/DSD128 capable USB/SPDIF converter is on its way for Friday (I have Fedex tracking). Stay tuned. Thanks.

     

     

     

    04/21/2014 Update can be found here -> http://www.computeraudiophile.com/content/576-chord-chordette-qute-ex-dac-update/

     

     

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    Ted Brady

     

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    Product Information:

     

    • Product - Chord Electronics Ltd Chordette QuteHD DAC
    • Price - $1,795
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    • Where To Buy - Link ex.png

     

     

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    seem all the comment that hugo can beat qute ex dac. so maybe it's wise to hear ted's opinion when he got hugo, to compare to qute ex

    why doesn't chord give the ex dac same technology like hugo , ahhh this make a frustating decision to which dac to buy

    qutehd,qute ex, now hugo

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    I have just notified my dealer that I am going to hold off on the EX upgrade until I get a better idea of how the EX compares to the Hugo.

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    I was in communication with Chord earlier today regarding a few things and also asked if the EX would be upgraded to Hugo specs. They said that 'it would make sense to do so' but are concentrating on the Hugo first before making any other changes.

     

    The main advantage of the Hugo form factor over the HD/ EX is that its battery is always in circuit (even when it's charging), thereby never taking its power over usb. I assume with the Qute HD and EX you need to break the 5V power line at the computer end and link it to a linear or battery p/s?

     

    A lot of headfiers are interested in the Hugo for high end portable audio. But, imho, it's bordering on being too damn valuable to risk taking outside, especially if you live in inner city areas.

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    I was in communication with Chord earlier today regarding a few things and also asked if the EX would be upgraded to Hugo specs. They said that 'it would make sense to do so' but are concentrating on the Hugo first before making any other changes.

     

    The main advantage of the Hugo form factor over the HD/ EX is that its battery is always in circuit (even when it's charging), thereby never taking its power over usb. I assume with the Qute HD and EX you need to break the 5V power line at the computer end and link it to a linear or battery p/s?

     

    A lot of headfiers are interested in the Hugo for high end portable audio. But, imho, it's bordering on being too damn valuable to risk taking outside, especially if you live in inner city areas.

     

    I'm sure they'll offer an upgrade to the HD and EX re: Hugo specs, and do the decent thing for their loyal customer base.

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    I was all set to pull the trigger on the Chordette based on all the positive reviews, and then I started hearing about the Hugo! D'oh!

     

    I'd really like it if someone could do an A/B and compare the two. Right now I'm frozen!

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    Gang,

    I have not officially (or otherwise) asked for the Hugo yet. I am still breaking in the EX. Don;t hold your breath waiting for me to a/b them (although that is clearly my intent). I will say that all of your concerns/questions are well founded, and that early feedback tells us that the Hugo is more than just a little headphone DAC/amp. But I asked Micahel (audiostream) specifically and he says it is slightly lightweight comapred to the ayre....so it is not a complete no-brainer to simply through the Qutes aside.

     

    Also, my logic is this: if the new generation FPGA (with it's almost 50% more taps, etc) can sound that good at $2k and include volume control and a headphone amp, then I would think a new reference grade home DAC would be killer. Chord has enough product categories that they could release something in, say, reference, that does not cannibalize the Qute/Chordette series. Of course, say goodbye to $2k and under if that is the case. This is all Ted speculation. Some of you guys have wayy better access to Chord.

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    Sorry for the typos...had to do something else and when I came back edit timer was expired. I meant "compared to the Ayre" and "throw the Qutes aside".

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    Gang,

    I have not officially (or otherwise) asked for the Hugo yet. I am still breaking in the EX. Don;t hold your breath waiting for me to a/b them (although that is clearly my intent). I will say that all of your concerns/questions are well founded, and that early feedback tells us that the Hugo is more than just a little headphone DAC/amp. But I asked Micahel (audiostream) specifically and he says it is slightly lightweight comapred to the ayre....so it is not a complete no-brainer to simply through the Qutes aside.

     

    Also, my logic is this: if the new generation FPGA (with it's almost 50% more taps, etc) can sound that good at $2k and include volume control and a headphone amp, then I would think a new reference grade home DAC would be killer. Chord has enough product categories that they could release something in, say, reference, that does not cannibalize the Qute/Chordette series. Of course, say goodbye to $2k and under if that is the case. This is all Ted speculation. Some of you guys have wayy better access to Chord.

     

     

    I think Chord have handled this thing badly,

     

    If I hadn't of heard of Hugo, I would be in seventh heaven, I totally agreed with your brilliant review that the Qute sounds sublime, but Chord have thrown the cat amongst the pigeons, they've recently released the EX, and provided an upgrade path from the HD, but have not given the same comfy, warm feeling to current owners of the HD or EX, ( re Hugo technology) which surely they could have done? If they can provide an improved DAC and first rate headphone amp at the same price as the Qute then it's unlikely anyone would continue to buy them, no matter how state of the art they were a few weeks ago! Personally this annoys me and I've made my feelings known to Chord!

     

    I think Chord have got too excited about Hugo,( which is undoubtedly a game changer) without thinking about current customers. And confusing prospective customers into the bargain!

     

    As I stated I live in kent about 10 miles away from Chord, I'm going to try and get a good listen to Hugo from the dealer, which is about 2 miles from where they make the thing! If I can, I'll pass on my impressions, and any comments I get back from Chord about possible upgrades etc

     

    best w

    Ray

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    @Racy

     

    Please Racy Express Your Impressions and comments here after you listened to the hugo compare to the cute ex you already have.

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    This must certainly be one of the most eagerly watched thread in this forum!

     

    I just sold away the Marantz NA11-S1 and comparing with my previous QuteHD (with Teddy Pardo PSU), I prefer the QuteHD for the sparkle and energy of its presentation - Very engaging. The PCM of the QuteHD is obviously much better than the DSD64 (through USB) which sounds really really disappointingly flat and dissected. The Marantz is of course a bit warmer and musical with more depth and a lot better than the QuteHD with DSD but overall the Marantz is a bit boring....

     

    I have now almost completed converting my vinyl to DSD128 files and I'm looking to get the QuteEx (with the Audiobyte Hydra-X... I really like the BNC input) or the Hugo. So any comparative reviews between these 2 units will help me greatly in my decision.

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    I have a pal who will compare them next week. The main worry for the first batch of Hugo is if they have large RCA terminals to take audiophile cables.

     

    PM me and I can hook you up to a great source.

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    Norman, make sure you give me (us) a heads up as soon as you hear his comparo. Thx

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    I received a Chord Hugo on 2/25 and quickly connected it to my reference system. Even cold out of the box, it had a wonderful sound. I let it play for about an hour and then sat down and started listening.

     

    I was blown away at how good the DAC section sounded. I have a well broken in Qute HD and Qute EX and only like the Qute DACs with the following chain:

     

    iFi Mercury Cable > iFi iUSB power supply > iFi Gemini Cable > Audiophilleo AP2 > Chord Qute HD or EX

     

    I don’t like the sound of the Qute DACs using only USB. Even though timing is good, the sound is too thin. The Audiophilleo AP2 with their PurePower doesn’t sound as good as the lower cost iFi iUSB. The AP2 and iUSB is the perfect match. Detail is really good and the sound has plenty of body (just right).

     

    So with the new Hugo, I connected first my iUSB/AP2 converter and was totally blown away by how much more beautiful the music was compared to any DAC I’ve heard before. The only DAC I’ve heard (I was considering becoming a dealer for this one) that sounds similar is the MSB Analog DAC with their expensive Universal Media Transport. This is a $6,000 plus $7,000 proposition. For the Hugo to run in the same league as a $13,000 DAC system is pretty incredible.

     

    I then connected a really good USB cable between my new MacPro directly to the Hugo and for the first time, really enjoyed the USB input of a Chord DAC. It was really good. Timing was slightly better than with the AP2 but, I still enjoyed the sound of the AP2 and SPIDF connection better. I’m a former professional piano player and know what live music sounds like up close. The converter and SPIDF was more true to what I am familiar with even though the USB only connection was really good and acceptable.

     

    I have some Audeze headphones coming in about two weeks and only had a Sennheiser HD600 to connect. The HD600 when connected to the Hugo and with a USB only cable connected to my MacPro I found the sound really nice. What stood out, however, was the extreme quality of the DAC section. The headphone amp is really really good but a higher power desktop headphone amp sounds better. Yet, for portable use, the Hugo is probably the best sounding portable headphone amp/dac available.

     

    I communicated with Dan-Alexandru, the owner of headmania and he confirmed my assumptions of best match for the Hugo. He was able to listen to the Hugo with the Audeze LCD-X headphones (as well as other top-of-the-line headphones such as the HD800 and others). The LCD-X has a 22 ohm impedance and is 96db efficient. At these specs, the Hugo probably puts out close to ¾ watts which is enough power to sound really good. Dan also confirmed as I found that the DAC section is stellar and the only limitation for the Hugo (in headphone mode) is the amount of power and not the quality of the headphone amp. With the right headphones (i.e. LCD-X) the Hugo is probably the best (by far) portable headphone amp made today.

     

    The first batch of Hugos I received had none of the modifications made that we’ve read about by early reviewers of the prototype units. The RCA jack holes and the SPIDF jack holes were not enlarged and I couldn’t even plug in cheap interconnect cables with Neutrik plugs. What were the engineers at Chord thinking? Or maybe I should have said they weren’t thinking at all.

     

    What’s interesting is that I own a pair of AG2 MG Audio Design solid silver interconnects (for my reference system) and they have locking barrel connectors that definitely won’t fit when left on. However, when I unscrewed and removed the barrels and plugged the RCAs in raw, they fit. The outer portion of the plugs, however, did touch the aluminum chassis but I was able to get a really great pair of interconnects connected to listen to the Hugo properly. In addition, I have a Grover Huffman SPIDF cable and peeled back the heatshrink and was able to get that to fit in the SPIDF jack. However, I don’t how many audiophiles with good or even poor cables will be able to use the Hugo as is. That was a big disappointment.

     

    In addition, the on/off switch and two tiny tiny buttons needed to use this DAC were all so small that I couldn’t use them with my fingers. I either had to use a fingernail or a wooden toothpick to go through the paces. The engineers need to re-program how this DAC operates so the way you have it set up is the way it remains after you shut it off and turn it back on later. If you are using the Hugo as DAC for your home system and are not connecting it for headphone use, here is what you need to go through:

     

    To set the Hugo to bypass the internal digital volume control, you need to stick your finder in the 2nd of two small buttons (1/8” or smaller set into a recessed cup) and push in and hold it in. Then you need to slide the on/off switch if you can even see it with your fingernail or toothpick and hold the little button until the DAC powers up. You can then let it go. Then you need to put your finger in the other little button to toggle to either the HD USB input or the SPIDF connection (my favorite). In the beginning, I hated this. After playing with the Hugo for a while, I decided to turn it off. I really missed how quietly and without any attention my Qute HD would just play music. I missed that.

     

    I was about ready to basket the Hugo and just live with my new QuteEX and burn it in. However, what I initially heard with the Hugo was so vivid and breathtaking, I let an hour go by and plugged it in again and went through the gyrations to get it to connect to my reference system. This time, with maybe an hours burn time on it, it just plain sang and sang and I almost couldn’t turn it off since it sounded so good. The sound quality was just too intense and I was hearing details I’ve never heard before. I was totally ruined and just couldn’t go back to listening to either my Qute HD or EX. I was hooked.

     

    Ok. Here’s my last gripe. It took me about 15 tries to get the Hugo into digital volume control bypass mode. I have no idea what I might have done wrong but I do know the tiny switch and buttons my fingers could barely touch didn’t help any. What I did figure out, however, was something important to share.

     

    I’ve been building an LDR based volume control that is the best I’ve ever heard. I’ve even gone to the extent of using the best solid silver wire I could find and then I run my final signals through solid gold and solid platinum wire. Yes, I’m a very anal builder that won’t settle for anything other than the best and I beat solutions into the ground until I find out what’s really there. If it’s there, I’ll keep going until scarred, bruised, and broke, I finally make a breakthrough, or I end up with a useless pile. It’s always one or the other.

     

    During the many many times I tried abd couldn’t get the Hugo into volume bypass mode, I had both my LDR passive pre working along with the qute marble style volume button on the Hugo top surface. I was able to turn the digital volume up and down and also turn my LDR volume up and down together. What I discovered is that if I placed the Hugo digital volume at about ¾ full volume (where it turns purple), my LDR sounded the best and I gained an even larger ranges of use from my LDR volume knob. There really is no need to bypass the digital volume in the Hugo so this eliminates the gymnastics that I found really didn’t work well when first turning on the Hugo. The bit rate of the Hugo’s digital volume is high enough that there aren’t any lost bits if you stay above 50% volume. ¾ was the best for me.

     

    So now, all that you need to do is turn on the on/off switch. Let the Hugo power up and change colors all over the place. Then when powered up, you stick a toothpick in the left most of the two tiny button recessed holes and press it three times to get it in SPIDF mode. That’s it until you shut it off and have to go through this process again.

     

    Even with these design flaws, I still have to have a Chord Hugo in my home speaker based reference system. I can’t go back to my QuteEX. The DAC section is so good that I can live with it warts and all. I also realize that I should have a 2nd Hugo for portable use and use that system plus an iPhone to stream Spotify and wander around with it. The Bluetooth connection is excellent and the flexibility of the Hugo amazes me.

     

    So here is my bottom line. Chord knows how to make a stellar DAC that is better than most anything many times its cost. However, Chord is not good at understanding how music is played and how audiophiles actually use and purchase equipment and what they end up purchasing over time. I know from experience that cables make a difference. So why would a savvy marketing company avoid being able to connect RCA interconnects (good, stellar, or bad)? That’s not an oversight, but rather, in my opinion, that’s plain stupid. There, I said it but what I just shared is very true.

     

    So here is what I feel Chord needs to do to modify the Hugo to satisfy the audiophile market. These items are not mind blowing and not something that should be thought about. They are just too straightforward and common sense to avoid:

     

    1. Enlarge the two holes for the left and right RCA jack interconnect plugs so the DAC section can be used in a normal and typical home audio system.

    2. Enlarge the one hole for the SPIDF RCA jack so likewise, an audiophile grade or even cheap interconnect can plug in to it.

    3. Re-program the Hugo so even if we have to go through gymnastics to get it connected to a home system, allow us to turn it off and for it remember the state that we put it in so we don’t have to touch the darn thing and poke it with toothpicks like some kind of weird gymnast.

    4. Make the on/off switch useable with fingers, and not the fingers of some tiny person, but grown guys. Come on. You know that most audiophiles are men and we’ve got reasonable sized fingers and expecting us to first hunt (where my reading glasses) and then be able to actually move that darn recessed tiny switch? Oh well, I tried to express myself and hope others communicated loudly these problems.

     

    FIX 1-4 BEFORE SHIPPING ANOTHER BATCH OF CHORD HUGOS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Don’t piss off a group of audiophiles who will love your Hugo and at the same time hate it. Make these changes and you’ll end up with a group of supporters that will follow you to the edge of the Earth and over.

     

    5. Consider making a HUGO2 for home audio system - DAC only use. The sound is so absolutely breathtaking that this would be a home run and there would be no need to make the Qute HD or Qute EX anymore.

     

    That’s it for now. I only had the Hugo for a day and have already sold it. I have more coming within the next month so eventually I’ll be able to keep one for myself and burn it in and do a more serious review around the sound quality. I plan on doing that but I feel that what I’ve already shared will help many others wondering whether they should consider purchasing a Hugo. The answer is (as you will find out from other posts and mini reviews – ABSOLUTELY YES!) The problem is, that this will be one of the most sought after DACs (with or without warts) that supply will not be able to keep up for many months.

     

    Have fun and enjoy your audio journey. I sure am. Feel free to contact me if you would like more info than what I just shared.

     

    Richard Becker

    [email protected]

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    How about upgrading the EX with same DAC as the Hugo????? I can't see anyone buying an EX until they do.

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    so it's clear now hugo dac section is better then cute ex, but still have to wait for the revison batch with bigger rca jack hole and spdif.

    what have chord done giving the portable solution with better dac and more option like headphone amp than the desktop version ex is somewhat make some potential buyer like me and mny other else that believe desktop dac always better than portable/mobile dac will switch from ex to hugo.

    why don't you (chord) make a desktop dac with hugo specification inside and release both at the same time, why only hugo?

     

    for me ,this like a wait and see solution,

    wait for hugo revision with bigger rca jack,

    or maybe chord will soon release desktop dac with hugo technology inside maybe just maybe "hugo dekstop dac"

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    so it's clear now

    hugo dac section is better than cute and cute ex.

    weakness is only the jack hole is so small.

     

    for me this is becoming like wait and see

     

    1. wait for the next batch of hugo revision with bigger rca and spdif hole

    2. maybe soon chord will release the new desktop dac with anything hugo have inside.

    and make replacement for thir cute and cute ex

    3. or maybe qute ex will not be replaced, because hugo desktop dac is another different price segment letsay $500-1000

    more than cute ex

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    I received a Chord Hugo on 2/25 and quickly connected it to my reference system. Even cold out of the box, it had a wonderful sound. I let it play for about an hour and then sat down and started listening.

     

    I was blown away at how good the DAC section sounded. I have a well broken in Qute HD and Qute EX and only like the Qute DACs with the following chain:

     

    iFi Mercury Cable > iFi iUSB power supply > iFi Gemini Cable > Audiophilleo AP2 > Chord Qute HD or EX

     

    I don’t like the sound of the Qute DACs using only USB. Even though timing is good, the sound is too thin. The Audiophilleo AP2 with their PurePower doesn’t sound as good as the lower cost iFi iUSB. The AP2 and iUSB is the perfect match. Detail is really good and the sound has plenty of body (just right).

     

    So with the new Hugo, I connected first my iUSB/AP2 converter and was totally blown away by how much more beautiful the music was compared to any DAC I’ve heard before. The only DAC I’ve heard (I was considering becoming a dealer for this one) that sounds similar is the MSB Analog DAC with their expensive Universal Media Transport. This is a $6,000 plus $7,000 proposition. For the Hugo to run in the same league as a $13,000 DAC system is pretty incredible.

     

    I then connected a really good USB cable between my new MacPro directly to the Hugo and for the first time, really enjoyed the USB input of a Chord DAC. It was really good. Timing was slightly better than with the AP2 but, I still enjoyed the sound of the AP2 and SPIDF connection better. I’m a former professional piano player and know what live music sounds like up close. The converter and SPIDF was more true to what I am familiar with even though the USB only connection was really good and acceptable.

     

    I have some Audeze headphones coming in about two weeks and only had a Sennheiser HD600 to connect. The HD600 when connected to the Hugo and with a USB only cable connected to my MacPro I found the sound really nice. What stood out, however, was the extreme quality of the DAC section. The headphone amp is really really good but a higher power desktop headphone amp sounds better. Yet, for portable use, the Hugo is probably the best sounding portable headphone amp/dac available.

     

    I communicated with Dan-Alexandru, the owner of headmania and he confirmed my assumptions of best match for the Hugo. He was able to listen to the Hugo with the Audeze LCD-X headphones (as well as other top-of-the-line headphones such as the HD800 and others). The LCD-X has a 22 ohm impedance and is 96db efficient. At these specs, the Hugo probably puts out close to ¾ watts which is enough power to sound really good. Dan also confirmed as I found that the DAC section is stellar and the only limitation for the Hugo (in headphone mode) is the amount of power and not the quality of the headphone amp. With the right headphones (i.e. LCD-X) the Hugo is probably the best (by far) portable headphone amp made today.

     

    The first batch of Hugos I received had none of the modifications made that we’ve read about by early reviewers of the prototype units. The RCA jack holes and the SPIDF jack holes were not enlarged and I couldn’t even plug in cheap interconnect cables with Neutrik plugs. What were the engineers at Chord thinking? Or maybe I should have said they weren’t thinking at all.

     

    What’s interesting is that I own a pair of AG2 MG Audio Design solid silver interconnects (for my reference system) and they have locking barrel connectors that definitely won’t fit when left on. However, when I unscrewed and removed the barrels and plugged the RCAs in raw, they fit. The outer portion of the plugs, however, did touch the aluminum chassis but I was able to get a really great pair of interconnects connected to listen to the Hugo properly. In addition, I have a Grover Huffman SPIDF cable and peeled back the heatshrink and was able to get that to fit in the SPIDF jack. However, I don’t how many audiophiles with good or even poor cables will be able to use the Hugo as is. That was a big disappointment.

     

    In addition, the on/off switch and two tiny tiny buttons needed to use this DAC were all so small that I couldn’t use them with my fingers. I either had to use a fingernail or a wooden toothpick to go through the paces. The engineers need to re-program how this DAC operates so the way you have it set up is the way it remains after you shut it off and turn it back on later. If you are using the Hugo as DAC for your home system and are not connecting it for headphone use, here is what you need to go through:

     

    To set the Hugo to bypass the internal digital volume control, you need to stick your finder in the 2nd of two small buttons (1/8” or smaller set into a recessed cup) and push in and hold it in. Then you need to slide the on/off switch if you can even see it with your fingernail or toothpick and hold the little button until the DAC powers up. You can then let it go. Then you need to put your finger in the other little button to toggle to either the HD USB input or the SPIDF connection (my favorite). In the beginning, I hated this. After playing with the Hugo for a while, I decided to turn it off. I really missed how quietly and without any attention my Qute HD would just play music. I missed that.

     

    I was about ready to basket the Hugo and just live with my new QuteEX and burn it in. However, what I initially heard with the Hugo was so vivid and breathtaking, I let an hour go by and plugged it in again and went through the gyrations to get it to connect to my reference system. This time, with maybe an hours burn time on it, it just plain sang and sang and I almost couldn’t turn it off since it sounded so good. The sound quality was just too intense and I was hearing details I’ve never heard before. I was totally ruined and just couldn’t go back to listening to either my Qute HD or EX. I was hooked.

     

    Ok. Here’s my last gripe. It took me about 15 tries to get the Hugo into digital volume control bypass mode. I have no idea what I might have done wrong but I do know the tiny switch and buttons my fingers could barely touch didn’t help any. What I did figure out, however, was something important to share.

     

    I’ve been building an LDR based volume control that is the best I’ve ever heard. I’ve even gone to the extent of using the best solid silver wire I could find and then I run my final signals through solid gold and solid platinum wire. Yes, I’m a very anal builder that won’t settle for anything other than the best and I beat solutions into the ground until I find out what’s really there. If it’s there, I’ll keep going until scarred, bruised, and broke, I finally make a breakthrough, or I end up with a useless pile. It’s always one or the other.

     

    During the many many times I tried abd couldn’t get the Hugo into volume bypass mode, I had both my LDR passive pre working along with the qute marble style volume button on the Hugo top surface. I was able to turn the digital volume up and down and also turn my LDR volume up and down together. What I discovered is that if I placed the Hugo digital volume at about ¾ full volume (where it turns purple), my LDR sounded the best and I gained an even larger ranges of use from my LDR volume knob. There really is no need to bypass the digital volume in the Hugo so this eliminates the gymnastics that I found really didn’t work well when first turning on the Hugo. The bit rate of the Hugo’s digital volume is high enough that there aren’t any lost bits if you stay above 50% volume. ¾ was the best for me.

     

    So now, all that you need to do is turn on the on/off switch. Let the Hugo power up and change colors all over the place. Then when powered up, you stick a toothpick in the left most of the two tiny button recessed holes and press it three times to get it in SPIDF mode. That’s it until you shut it off and have to go through this process again.

     

    Even with these design flaws, I still have to have a Chord Hugo in my home speaker based reference system. I can’t go back to my QuteEX. The DAC section is so good that I can live with it warts and all. I also realize that I should have a 2nd Hugo for portable use and use that system plus an iPhone to stream Spotify and wander around with it. The Bluetooth connection is excellent and the flexibility of the Hugo amazes me.

     

    So here is my bottom line. Chord knows how to make a stellar DAC that is better than most anything many times its cost. However, Chord is not good at understanding how music is played and how audiophiles actually use and purchase equipment and what they end up purchasing over time. I know from experience that cables make a difference. So why would a savvy marketing company avoid being able to connect RCA interconnects (good, stellar, or bad)? That’s not an oversight, but rather, in my opinion, that’s plain stupid. There, I said it but what I just shared is very true.

     

    So here is what I feel Chord needs to do to modify the Hugo to satisfy the audiophile market. These items are not mind blowing and not something that should be thought about. They are just too straightforward and common sense to avoid:

     

    1. Enlarge the two holes for the left and right RCA jack interconnect plugs so the DAC section can be used in a normal and typical home audio system.

    2. Enlarge the one hole for the SPIDF RCA jack so likewise, an audiophile grade or even cheap interconnect can plug in to it.

    3. Re-program the Hugo so even if we have to go through gymnastics to get it connected to a home system, allow us to turn it off and for it remember the state that we put it in so we don’t have to touch the darn thing and poke it with toothpicks like some kind of weird gymnast.

    4. Make the on/off switch useable with fingers, and not the fingers of some tiny person, but grown guys. Come on. You know that most audiophiles are men and we’ve got reasonable sized fingers and expecting us to first hunt (where my reading glasses) and then be able to actually move that darn recessed tiny switch? Oh well, I tried to express myself and hope others communicated loudly these problems.

     

    FIX 1-4 BEFORE SHIPPING ANOTHER BATCH OF CHORD HUGOS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Don’t piss off a group of audiophiles who will love your Hugo and at the same time hate it. Make these changes and you’ll end up with a group of supporters that will follow you to the edge of the Earth and over.

     

    5. Consider making a HUGO2 for home audio system - DAC only use. The sound is so absolutely breathtaking that this would be a home run and there would be no need to make the Qute HD or Qute EX anymore.

     

    That’s it for now. I only had the Hugo for a day and have already sold it. I have more coming within the next month so eventually I’ll be able to keep one for myself and burn it in and do a more serious review around the sound quality. I plan on doing that but I feel that what I’ve already shared will help many others wondering whether they should consider purchasing a Hugo. The answer is (as you will find out from other posts and mini reviews – ABSOLUTELY YES!) The problem is, that this will be one of the most sought after DACs (with or without warts) that supply will not be able to keep up for many months.

     

    Have fun and enjoy your audio journey. I sure am. Feel free to contact me if you would like more info than what I just shared.

     

    Richard Becker

    [email protected]

     

    Great review Richard, and so thorough, it Saves me repeating a lot of the gripes :-) and acres of typing!

    to cut a long story short, I've listened to an early Hugo too, that a friend has acquired, pitched against my well - burned in EX and his superb Auralic Vega, the cons that you describe so well , are intensely irritating, but the sound,..............

     

    Absolutely, stunning!!! I've heard it through his JK splitter and USB and I agree, that it sounds better through SPDIF, I think it matches the Vega, but matching the MSB, that's even more amazing!

     

    So I've obliterated the piggy bank and ordered one ( the Hugo that is) It's meant to be coming next week and the casework issue has meant to be fixed in this batch ( I'll give a heads-up when it arrives, if this is the case! ) Pun not intended!

     

    re the Home DAC, I'm still hoping they ( as Chord have hinted) will give an at cost motherboard upgrade to EX and HD, to avoid making them completely redundant!

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    Great updates, guys. Chord's FPGA architecture is the real deal!! Now they need to work on ergonomics. Their designs of form factor are clearly unique, but when they impinge on usefulness, well..that is too much.

     

    Note: if you are quoting an earlier post, please try to edit that quote so it does not fill up an entire new page. Your quote link is active which allows us to go back and read the full original post; we won't miss anything. Thanks..it makes for easier reading.

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    Apologies everyone! I thought I had edited it, but am having ergonomics problems of my own with the dumbphone I'm using to post!

    R

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    so it's clear now

    hugo dac section is better than cute and cute ex.

     

    It's not clear until I test it and hear myself...

    but ok, it's a useful information...

     

    I always think that digital gear is only as good as their analog parts, especially their power supply and their analog stage.

    In such a small enclosure, how can the analog parts match the quality of bigger gear?

     

    But ok, I promise to gave a listen....

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    Great updates, guys. Chord's FPGA architecture is the real deal!! Now they need to work on ergonomics. Their designs of form factor are clearly unique, but when they impinge on usefulness, well..that is too much.

     

    Note: if you are quoting an earlier post, please try to edit that quote so it does not fill up an entire new page. Your quote link is active which allows us to go back and read the full original post; we won't miss anything. Thanks..it makes for easier reading.

     

    Richard (Aumamp) was the person I was referring to. He made the report before I even asked for it. Super!

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    I always think that digital gear is only as good as their analog parts, especially their power supply and their analog stage.

    In such a small enclosure, how can the analog parts match the quality of bigger gear?

     

    But ok, I promise to gave a listen....

     

    The Hugo is battery powered, right? Furthermore, the analog stage in the Qutes are TINY too...the case of the Qute is relatively huge to facilitate heat dissipation, so I an not sure that their analog stages are physically any bigger than the Hugo's.

     

    Other point: Perhaps Chord will update the internals of the Qutes and rename it the Chord Qute HuStayPut. LoL

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    just info, today i go to my local distributor in indonesia they already have the hugo.

    so i request a short listening from him with 3 dac

     

    1. Chord Qute Hd (stock power supply, spdif from cd player to dac to chord power amp

     

    2. Chord Qute Ex (same stock power suply , and same spdif connection)

     

    3. Chord Hugo (same setting with spdif)

     

    the eguipment use for testing is very expensive from chord power amp, chord cdp, raidho acoustic denmark floor standing speaker with ribbon tweeter.

    the test only with spekaer no headphone coz my needs is only play this little beast with spekaer

     

    my impression with some chinese song, diana krall, nora roberts

     

    Hugo Beat the Ex and Qute , the detail, sound stage is bigger not by large but subtle.

    in power and dynamic sometime i feel ex have more than hugo. but lose to hugo in details.

    i can hear more details in the music but again only subtle. so i decide to buy hugo.

     

    the bad news is

    1. hugo price in indonesia is higher than ex.

    is higher around 150pounds. i complained to my distributor here why in uk ex and hugo is same price why indonesia hugo more expensive, he said hugo price in march will increase to 1400 pounds. and he already got informed.

     

    2. my unit still have the same problem small rca jack hole and spdif , i have to remove my interconnect cable lock to connect to hugo, here is some pic

     

    conectproblfhd.JPG

     

     

    cm1.jpg

     

     

    cm2.jpg

     

     

    i can confirm if you use kimber rca cable it will fit perfect but still i prefer my own interconnects which doesn't feet without removeing the lock

     

    just some hope from me to chord

     

    plz when you finish the second batch hugo case which have bigger rca hole and spdif hole

    plz make it free for upgrade for all who already buy the first batch (including me)

    or maybe if it's not free plz make it affordable . this is my wish for John Frank (Chord)

    thanks

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