QNAP Won't Boot After Power Failure

[The Computer Audiophile]

Hi Guys, I had a power failure and now my QNAP NAS won't boot. After I pull the power cord, plug it back in and hit the power button, it says system booting for less than one second. Then it goes dark. It won't even come back on to give me that message unless I unplug it and do the same process. 

 

Any ideas? Anyone had this happen with a QNAP?

[The Computer Audiophile]

5 hours ago, loop7 said:

Is this your TVS-872XT?

Yes

[The Computer Audiophile]

Thanks for all the suggestions guys. Working on it now. Will let you know. 

[The Computer Audiophile]

This thing is now deader than a doornail. Can't get the display to even light up for half a second. No sound when I try to power it up either. 

[The Computer Audiophile]

10 minutes ago, audiobomber said:

Are you guys not using an UPS with the NAS?

 

@The Computer Audiophile, have you checked the PSU? Maybe it is the problem rather than the NAS itself.

I don't have a UPS on this. I really should. 

 

I have an email into QNAP. I think it's the PSU that has failed. 

[The Computer Audiophile]

Just now, loop7 said:

If the power outage did not cause any disk issues, can the drives be placed into another QNAP?

Many times they can. 

[The Computer Audiophile]

Getting new PSU. 

[The Computer Audiophile]

Required complete unit replacement. New PSU didn’t fix the issue. I popped the drives into new unit and all was ok. 

[The Computer Audiophile]

4 minutes ago, jabbr said:

 

This highlights why I don't like proprietary RAID. If the unit dies and the unit is obsolete then you might lose everything -- ie you can't buy a  new unit. The business class QNAP units use Linux/ZFS as the filesystem. I have maintained a ZFS array for almost 20 years, moving it from Solaris to opensolaris/indiana, then Mac OS and finally to Linux ZFS were it now resides, swapping out hard drives along the way.

I’m using QNAP QuTS operating system now and I believe it uses ZFS. Pretty cool.