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    Chord Chordette Qute EX DAC - Update

    thumb.jpg(Computer Audiophile Contributor Ted Brady completes his thorough review of the Chord Qute HD / EX with this final update. I don't think there is anyone in the industry with more insight and time spent with this DAC than Ted. His original review of the HD and two updates can be read HERE. Below is Ted's wrap up with incredibly high praise for the EX. - Editor)

     

    I have owned the Chord Qute EX (aka EX) now for a couple months (arrived Feb 10) and wanted to wrap up my feelings about this DAC; i.e what is different about it from the HD I reviewed above, and what additional information or impressions I have of the Qute DACs since last writing about them.[PRBREAK][/PRBREAK]

     

    But first I must mention what is different about my setup since demoing the HD. As an obsessive audiophile (and reviewer) I keep trying to improve things for the long-term, and that journey can often have some bumps where, in the process of replacing pieces, the sonics take a temporary hit until the system is adjusted for, or break in of the new pieces are completed. (This does not include those purchases that just didn’t work out or took my system backwards…those bumps truly exist but are not worth writing about unless it’s valuable lesson.)

     

    So as the HD was leaving my system late last year, and before I bought the EX 6 weeks later, I committed to doing some improvements to my music server (source) end. This project will have its own article/review, but suffice it to say that the changes in presentation were almost daily. The variables involved (internal SATA cable wiring, changing out the PCie USB card, demoing USB cables, optimizing the Windows 2012 OS via Audio Optimizer) were, in hindsight, too numerous to expect a smooth transition.

     

    During this process the EX shows up and I begin the arduous task of 24/7 break-in (boy, life is tough, huh?). Like the HD, I plug in my Hynes SR3-12 as its external power supply. Unlike the HD, which was not mine nor was a brand new unit when I demo’d it, the EX began life as an average DAC with somewhat congested soundstaging and a slightly bloated lf. My Meitner was my go-to…and go-to it I did. I moved the EX to a secondary system for awhile, to let the apparent gremlins have their way for another 200+ hours. A few days in I did the addendum above where I mentioned that the first big change in the EX is the Windows driver, allowing for 24/384k and DSD128 via USB. And early on the USB seems to have “caught up” to the sonics of the SPDIF. Hindsight tells me this might have had more to do with my aforementioned server upgrades, but more on that in a minute.

    After a good 10 days of 24/7 test signals (XLO burn-in track 9, etc) mixed with all sample rate recordings (a lengthy playlist put on repeat) I put the EX back in the main system and let it settle. Now we have something! The EX is one amazing DAC, with the PCM performance I remember from the HD, along with slightly better, more immediate (better leading edge) DSD performance. And although it also plays my DXD and DSD128 stuff I am less enthusiastic about that since I don’t find myself going to those sample rates on a daily basis. But they are there whenever I need them, and the EX plays them flawlessly.

     

    So….what about the SPDIF vs USB issues that seem to show so easily on the HD? Well, as in the HD review I first used my own $250 Matrix X-SPDIF (24/192 and DSD64 capable via DoP) and try and try as I might I don’t really hear anything about the SPDIF (RCA coax in from X-SPDIF BNC out) that makes me want to use it. Why….well cuz it doesn’t work. ?? I then realize something that may change my whole theory on this USB vs SPDIF Chord debate….the X-SPDIF needs 5V from my USB card. I have installed the new JCAT (from the makers of JPlay) USB card, which among its amazing capabilities is the flexibility to have one or both USB ports powered or unpowered (the card itself is powered via 3.3V internal PCIe). So I reconfigured the card to have the lower port powered by my same external Red Wine Acopian 5V that powered my PPA card (the one used in the HD review). Voila. The Matrix X-SPDIF sees the DAC and away we go. Except, again… try and try as I might I don’t really hear anything about the SPDIF (RCA coax in from X-SPDIF BNC out) that makes me want to use it. In fact, it sounds a hair less immediate and a hair less resolving. ?

     

    So I waited for the Audiobyte Hydra-X Plus, a new upgrade from their Hydra-X..a vaunted USB/SPDIF converter from the mind of Nicolae Jitariu and the folks from Audiobyte in Romania. This converter is powered and has several nice features including I2S (remains unused for me) and is one of few external SPDIF converters that can go to eleven, er, 24/384k (and therefore also supports DSD128 via DoP). This is a very nice converter for under $1k, has the support of several folks here on CA, and is built well, etc. However, I still don’t hear the improvements that would make me want to deal with the extra cabling etc. That is, until I decide to plug the EX USB back in to the powered port 9rather than the now preferred unpowered port) of the JCAT card. NOW the USB is relegated to second class citizen and the SPDIF converters show a slight improvement (X-SPDIF) to clear improvement (Hydra-X Plus). But when I switch back to the unpowered port (each port can have filtering on and off, via jumpers, too, by the way) it becomes obvious that this signal path (USB unpowered) is the way to go for the Chord Qute EX to shine its best.

     

    My conclusion (early and with few variables I realize) is that we are hearing the Chord’s isochronous USB receiver’s susceptibility to RF. And Rob Watts, Chord’s own designer of the DAC, agrees with me. He can’t find any logic in why SPDIF would be that much better expect for the slightly better isolation from RF (and thinks if that’s the case try toslink, even more galvanic isolation). He dismisses any jitter talk, as he claims his jitter reduction in the FPGA design is equal across all inputs. But he does admit that maybe the USB chip is susceptible. However, I’m not sure why powered USB ports would harm this DAC if the damn thing doesn’t use 5V anyway. That continues to be a head scratcher.

     

    So, to date the EX is my go-to reference DAC, using either the TotalDAC D1 USB cable or the JCAT USB cable (both state of the art, but different presentations…article due soon). In either case the port of choice is the JCAT USB card’s unpowered unfiltered port. The blackness from which music emanates is really quite amazing, and I find this almost-imperceptible noise floor to be the foundation from which better timbres, better timing and better spatial cues are now more evident. Oh, and the biggest benefit, to me, is the ease and lack of fatigue when listening.

     

    Now comes the most frustrating part. Is it worth it? Is it worth buying the EX when one realizes that over 2X this incredible Chord FPGA horsepower is available in a newer but portable design called the Hugo? Is the lack of creature comforts (like my having to use the preset-but-not-bypassed 2V RMS line out for my preamp when the actual output is more like 5V, or having to fiddle with micro switches and tight RCA connections and mini-USB adapters) worth going to a platform where the growing sentiment is that Rob Watts has stuffed a $20k DAC into a portable case? I am about to find out next month. I hate this hobby. ☺

     

     

     

     

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    Ted Brady

     

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    By the way, as I pointed out earlier, the Hugo needs to sense the 5V from the USB to turn on its sleeping HD USB port (which it then powers from battery). Well, the inconsistent reports from the field of people cutting their 5V and it still working was somewhat cleared up from this post on headfi:

     

    The first 1000 boards of the current batch of 5000, Chord activated a present, but not originally used, sense circuit that detects that the 5 volt is there and allows the USB ASIC to power up. This saves more power when the HD USB is not in use. This extends the battery time of the current units. Although the Chord Hugo does not need the 5volt USB power they do sense that it's there.

     

    The current Hugo now needs to have all four wires so it can see the five volts from the source device USB. Even though it doesn't take measurable power, it does sense that it is there.

     

    So I surmise that some Hugos only need to sense a ground or -5V or whatever from the source. Still not sure the field reports make sense, but the most recent Hugos (like mine) clearly need to see something from the red/black wires to wake up the HD USB.

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    I have no issues with music getting cut off when changing PCM sample rates, or going from DSD to PCM. My only issue is when I pick a DSD track while PCM is playing (i.e not paused or stopped). I will then get a half second mute, which I rectify by simply starting the song again via JRemote (not needing to reboot the Hugo power, etc as has been reported).

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    Those are good points. I have the hugo dad too. I wonder what kind of warranty does it have.

    Do you have the second iteration? It has wider spacing between the RCA connectors

     

    Scary huh? Yup still buggy, and a bad initial design. I wonder who did quality control and real world testing? That was a fail. It was acknowledged to me that the connection points were being, "looked at" meaning you may see fix in the future. I will be getting my Hugo back today, with strengthened usb connection, to me an admittance of failure.

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    By the way, I have convinced one of the smartest men I know, Rob Watts, the developer of these amazing DACs (and other things audio) to join us here on CA. I am looking forward to his insights. Please be courteous....often times mfg'ers or Industry leaders join these kinds of forums and get caught in minutiae, and we scare them away. :)

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    By the way, I have convinced one of the smartest men I know, Rob Watts, the developer of these amazing DACs (and other things audio) to join us here on CA. I am looking forward to his insights. Please be courteous....often times mfg'ers or Industry leaders join these kinds of forums and get caught in minutiae, and we scare them away. :)

     

    Great news Ted! Thank you.

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    By the way, I have convinced one of the smartest men I know, Rob Watts, the developer of these amazing DACs (and other things audio) to join us here on CA. I am looking forward to his insights. Please be courteous....often times mfg'ers or Industry leaders join these kinds of forums and get caught in minutiae, and we scare them away. :)

     

    To start of on the right foot....i have to say this is an amazing dac. The sound is fabulous.

     

    I am a software engineer so i know how hard it is to fix the little endless bugs. This is my second unit and both units had the same issue. The battery indicator drops from green to red and skips yellow color (50%) indicator.

     

    Any one else had the same issue?

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    To start of on the right foot....i have to say this is an amazing dac. The sound is fabulous.

     

    I am a software engineer so i know how hard it is to fix the little endless bugs. This is my second unit and both units had the same issue. The battery indicator drops from green to red and skips yellow color (50%) indicator.

     

    Any one else had the same issue?

     

    No, but I'm on my second Hugo, the first in March developed a fault that sounded like rifle shots going off! But they replaced it really quickly, and sublime music has been pouring from my speakers and headphones ever since!

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    I'm on my third Hugo, the first one the USB port broke, then they sent me another board, the on/off switch was weird, I had to push really hard to get it to come on, I traded that in for another one, which works fine finally.

    I really like the Hugo although it's still not broke in yet and still a little rough. I can't wait till it's compared to the PS Audio Direct Stream dac, if it's in the ball park I'll consider that a victory for the Hugo.

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    I'm on my third Hugo, the first one the USB port broke, then they sent me another board, the on/off switch was weird, I had to push really hard to get it to come on, I traded that in for another one, which works fine finally.

    I really like the Hugo although it's still not broke in yet and still a little rough. I can't wait till it's compared to the PS Audio Direct Stream dac, if it's in the ball park I'll consider that a victory for the Hugo.

     

    How long does your battery last on the Hugo?

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    How long does your battery last on the Hugo?

     

    Hi ajay556,

     

    I keep my Hugo plugged in all the time, I don't use it as a portable dac, so I don't know, sorry I couldn't be of help.

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    Hi ajay556,

     

    I keep my Hugo plugged in all the time, I don't use it as a portable dac, so I don't know, sorry I couldn't be of help.

     

    Me neither. Mine is plugged in all the time.

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    Me neither. Mine is plugged in all the time.

     

    Regarding the hugo dac

    Where can a get a Mini USB to USB B female connector? I have a regular USB audio cable.

    Additionally, where can i get a RCA extender as my digital RCA cable does not connect to the hugo.

     

     

    Discharging color is working perfectly. The yellow color is not very evident as its a combination of red and green light.

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    The Audioquest Micro (not mini) to USB B female is what I got, and it is available at places like Audio Advisor or Music Direct. Dunno about the coax extender...mine fit fine.

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    The Audioquest Micro (not mini) to USB B female is what I got, and it is available at places like Audio Advisor or Music Direct. Dunno about the coax extender...mine fit fine.

     

    Great thanks Ted. One last question...

    I have three options USB, RCA or TOSLINK....which one would be the best option for sound quality?

     

    Thanks!

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    Depends on the source really. USB from the source will bring you the highest sample rates, but then can be converted to SPDIF (toslink or coax) with converters we have been discussing (AP, Berkeley, Matrix, Hydra, etc etc). If you are coming in digital from the source (like a pc) then you will likely be limited in your sample rate selections.

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    Depends on the source really. USB from the source will bring you the highest sample rates, but then can be converted to SPDIF (toslink or coax) with converters we have been discussing (AP, Berkeley, Matrix, Hydra, etc etc). If you are coming in digital from the source (like a pc) then you will likely be limited in your sample rate selections.

     

    What are your configurations and components?

    From past experience USB is the least musical option, but i could be wrong.

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    What are your configurations and components?

    From past experience USB is the least musical option, but i could be wrong.

     

    I prefer the usb connection over the other options, but that raises a good question, do upgraded connectors make a difference with the Hugo? Doesn't a lot of the hocus pocus happen inside the Hugo? I am using probably some of the cheapest rca cords and usb connector money can buy and this thing just sounds fantastic, better then anything ever connected to my system.

    Also, do usb-spdif converters make a difference with sound of the Hugo (Improvement)?

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    Depends on the source really. USB from the source will bring you the highest sample rates, but then can be converted to SPDIF (toslink or coax) with converters we have been discussing (AP, Berkeley, Matrix, Hydra, etc etc). If you are coming in digital from the source (like a pc) then you will likely be limited in your sample rate selections.

     

    Ted: Can you explain this bit for me please:

     

    "If you are coming in digital from the source (like a pc) then you will likely be limited in your sample rate selections".

     

    I thought you will get the highest sample rate out from the PC.

     

    Another question is, which provides better SQ, is it the HD USB or SPIDF. If it is SPIDF, then which are the better USB to SPIDF converters. I am using HD USB out from my CAPS V3, with two Paul Hynes PS, one for mother board and another feeding the SOtM sound card.

     

    Thanks.

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    A pc's sound card (toslink or coax) is usually of lesser sample rate options (toslink often limited to 24/96, for example) than a USB DACs USB driver (for Hugo and EX that would be DSD128 and 24/384k as the max..not likely to see that from direct-from-pc-soundcard).

     

    In your other example (which uses USB out from CAPS 3 in either case) the difference between HD USB input and going through a USB/SPDIF converter is (what I've said earlier) what I will attempt to evaluate in the Hugo review, with things like Matrix vs AP. That isn't done yet, of course (we just discussed the opportunity 4 days ago). Those comparisons were done in my HD and EX reviews, so it's natural to try with the Hugo. As I've already stated the Hugo USB in is my fave over just the Matrix, so far, but that's not a big enough set of examples to mean much.

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    A pc's sound card (toslink or coax) is usually of lesser sample rate options (toslink often limited to 24/96, for example) than a USB DACs USB driver (for Hugo and EX that would be DSD128 and 24/384k as the max..not likely to see that from direct-from-pc-soundcard).

     

    In your other example (which uses USB out from CAPS 3 in either case) the difference between HD USB input and going through a USB/SPDIF converter is (what I've said earlier) what I will attempt to evaluate in the Hugo review, with things like Matrix vs AP. That isn't done yet, of course (we just discussed the opportunity 4 days ago). Those comparisons were done in my HD and EX reviews, so it's natural to try with the Hugo. As I've already stated the Hugo USB in is my fave over just the Matrix, so far, but that's not a big enough set of examples to mean much.

     

    Ted: What are you referring to as "AP" USB to SPDIF converter? I know Matrix, Hydra X-Plus, but what is AP. Please let me know. I am considering getting one to experiment with my Hugo. Thanks.

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    Ted: What are you referring to as "AP" USB to SPDIF converter? I know Matrix, Hydra X-Plus, but what is AP. Please let me know. I am considering getting one to experiment with my Hugo. Thanks.

     

    Audiophileo model 1 or model 2 (model 2 cheaper and identical but missing readout screen).

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    I went to the shops yesterday with the intention of buying the less expensive QuteHD but walked out with the Hugo.

     

    The Hugo sounded nice and the salesman did not need have to do any arm twisting.

     

    Everything is set up and running fine.

     

    I have a couple of questions, not sure if any other owners can help.

     

    It really isn't a big deal, I am just wondering. The Bluetooth connection sounds really awful from my iPhone 5. I tried streaming Spotify and played some compressed music from the phone's iTunes and that sounded equally bad. I am wondering if there is a fault with my Bluetooth or is it normal to expect such bad sound from Bluetooth compressed music? I tried streaming using Airplay to the Hugo, it sounded a bit better but still rough.

     

    Also, I have a coax cable connected to the Hugo but the cable is just a tad too big and does not completely go inside the Hugo. It seems to work fine, sounds fine and I can play HD tracks and everything through it. In this case, should I just leave it or would it make any difference if I get a new smaller cable which completely fits?

     

    Thanks for any advice.

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    I have tried to connect my Blue Jeans digital coax cable to the spdif connector on the Hugo and it doesn't fit. Has anyone connected a cable to the Hugo spdif connector, if so then which cables fits, please let me know.

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    My Stereovox and similar Black Cat coax cables fit fine. I have the revised case (ie slightly larger holes).

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    How does the Hugo fare against the Vega Ted? Via USB...

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