Official Qobuz Issues Thread

[Patatorz]

On 8/11/2018 at 10:32 AM, jacobacci said:

Hi all,

I have been doing some testing with dCS Rossini and various DLNA control points using Qobuz and NAS/Minimserver as music sources. I have attached an excel with the summary results.

 

Qobuz Windows Desktop App DLNA

The Beta DLNA implementation of the Windows Qobuz app does not work well with Rossini at all. Only basic playback seems to work. When one track ends and the next one starts the app usually switched from DLNA to WASAPI and playback via Ethernet stops. This is a no go and it looks like quite some work will be needed to get to a smooth cooperation.

Gapless playback does not work. There is around 1 sec of silence between tracks.

I have informed both dCS and Qobuz of the issues and I am awaiting their feedback.

Qobuz Desktop App via USB/WASAPI works well (as it should via USB), but alas the sound quality is mediocre.

 

mConnect 

mConnect functions better, but still some serious shortcomings. It does not display the currently played title on the Rossini display and it has (like all the others) the gapless issue. There is always that 1 second gap of silence between tracks.

 

BubbleUPnP

I liked BubbleUPnP best. It displays the currently played title on the Rossini and the Rossini’s volume control works both from within the app and via the hardware buttons on my Samsung tablet. It does not play gapless though, neither from NAS / MinimServer, nor from Qobuz.

 

Raspberry Pi / PiCorePlayer

Using a Raspberry Pi with PiCorePlayer as the renderer (plugged into SPDIF1) solves the gapless issue for Qobuz and NAS source, but sound quality is mediocre.

 

I really hope these issues get sorted out. The most annoying one for me is the lack of gapless playback - a total no go in the context of live albums or opera, where there are no breaks between tracks. DLNA does have a way to manage gapless (SetNextAVTransport function) as outlined in the attached PDF. So in principle the problem should be easy to fix.

 

DLNA Control Point Compatibility.xlsx

UPnP-av-AVTransport-v1-Service.pdf

 

Dear jacobacci,

 

could you clarify with mConnect if the "gapless issue" is both in streaming qobuz and UPnP ? 

 

Thanks 

[Patatorz]

Same in France. Read a message on Facebook that they have problems on servers and they are working in getting back favorites.

 

 

[Patatorz]

Same here !

[Patatorz]

Hello, I just discovered through Facebook that Tidal was proposing some family subscription (6 connexions on the same account). Since more than one year I asked 3 times to Qobuz in France about such commercial option. The only answer was « this is a good idea. While we are thinking about that you can open subscription to your children ».....

I spend so much time to chase my 2 « terrors » to stop Qobuz on their iOS device in order I can listen during my travels that a family option could be great.

 

qobuz is (always) late : is it something taken into account in the near future at least to be aligned on competition and what the other platform are doing (Netflix etc...) ?

 

thanks 

[Patatorz]

Hello, not sure it is the right place but let’s try. I already asked a lot of time to qobuz in France if they are going to release a family subscription like their competitor Tidal is doing. I’m tired of calling my children to ask them to stop listening to qobuz while I’m trying to use it from my side.

 

if qobuz is not moving fast, it would be for me a clear reason to move to Tidal that should support 80-90% of my needs.

 

would anybody heard about any move on that ?

 

thanks

[Patatorz]

Thanks a lot David !

[Patatorz]

@David Craff few month ago you were mentioning, answering one of my question, that family subscription for qobuz was in the pipe and would be perhaps ready in Q1. Any updates on that ?

 

thanks and take care.

[Patatorz]

On 3/26/2020 at 2:20 PM, David Craff said:

 

The family subscription is still in progress. Take more time to negotiate with major. This to be available this summer.

 

Sorry for the delay.

Thanks David for the follow-up.

[Patatorz]

Hello I read an article on another website that Qobuz is finally opening family subscription. Would it be possible to know if is going to be open worldwide and when ?

 

thanks 

[Patatorz]

Yes thanks but no official information in France.