Auralic Vega G2 sync problem

[hifitubes]

Ever since I bought my Auralic Vega G2 it falls out of since with my Apple TV. It's driving me crazy and I have tried multiple cables, 2 different HDMI splitters, changing settings on the G2 to no avail. 

 

I watched a movie the other night with no issues on HBO Max using the Apple TV! Most times it seems Netflix or the news streams fall out of sync.

 

I'll have to test with some analog cables into the analog input of the G2 but this is driving my nuts and Auralic never really offered a solution other than mailing the G2 back to the USA (I live overseas and I am considering doing this now).

[The Computer Audiophile]

Can you briefly describe the data path? 

[hifitubes]

Sure, thanks.

 

Tested these set ups with various HDMI and Toslink:

 

Video: Apple TV > HDMI 2.0 > LG TV > Optical > Vega G2

Video: Apple TV > HDMI 2.0 > HDMI splitter 1 > Optical > Vega G2

Video: Apple TV > HDMI 2.0 > HDMI splitter 2 > Optical > Vega G2

 

Video: Android MeCool (9.0?) > HDMI 2.0 > HDMI splitter 2 > Optical > Vega G2 (less issues)

 

Apple TV is set to 2.0. Vega G2 various latency settings for Optical input. Also tweaked LG sync when trying that.

 

Audio: Roon ROCK > ethernet Cat6 > Auralic Vega G2

 

Just thinking back to watching Promethues with zeros issues, maybe this is an audio format issue? Typically when I walk in on the family watching "TV" on Netflix, everything is out of sync, and they ignore lol. If I switch inputs and back to Toslink on the G2, it will resolve for a short time but quikcly get out of sync, say after 10 minutes. I can also replug the Toslink cable to resync, which I normally do.

 

I'll have to test with Android using IPTV and see if the "news" feeds get out of sync. 

[hifitubes]

Testing out FW 8.0, things might be better.