rossb Posted January 3, 2021 Share Posted January 3, 2021 I have been using the etherRegen without an issue for months. However, today it started to produce an odd result. When the eR was connected to my network, the internet connection would drop out. If I disconnected the eR to the network, the internet connection would reappear. I tried this multiple times to confirm that I was not imagining this. Presumably there is some kind of conflict between the eR and my modem/router. Any thoughts as to how to resolve this? Link to comment
rossb Posted January 3, 2021 Share Posted January 3, 2021 Thanks, but that’s not quite the problem. The eR is working fine. But it causes my modem/router to lose the internet connection when it is connected to the network. Link to comment
rossb Posted January 3, 2021 Share Posted January 3, 2021 Yes, the internet connection drops out from all PCs and other devices on the network. Link to comment
rossb Posted January 3, 2021 Share Posted January 3, 2021 32 minutes ago, One and a half said: The router has logs, any clue in looking at those? Some of them are gobbly gook, some are actua;ly written in English. Perhaps extract and post as an attachment. How do I find these? I am a novice when it comes to networking. 10 minutes ago, MartinT said: The only scenario I can think of (and I've seen faulty network switches do this) is if the ER is broadcasting constant rubbish. Does your router's activity light confirm if the ER is sending constant traffic if supposedly idle with nothing connected to the B side? I'll have to reconnect the ER and see what effect it has on the router (which is in a different room). Link to comment
rossb Posted January 3, 2021 Share Posted January 3, 2021 The ER was bought in March last year. I assume it is under warranty - I think I will be sending it back to Uptone for repair/replacement. Link to comment
rossb Posted January 4, 2021 Share Posted January 4, 2021 It's not a network issue. The network works fine without the ER connected. I swapped in a conventional switch where the ER used to be and everything is working without problem. Link to comment
rossb Posted January 4, 2021 Share Posted January 4, 2021 Thanks, Alex. It's not urgent, so please respond when you can but no hurry. Link to comment
rossb Posted January 5, 2021 Share Posted January 5, 2021 I've just reinstalled the ER again and it seems to be working without any problem. I'll give it some time but hopefully that means any issue has been resolved and it was just one of those things ... Superdad 1 Link to comment
rossb Posted January 5, 2021 Share Posted January 5, 2021 I think I spoke too soon. The ER seems to stop working after a while. It does get very hot - I wonder if it is overheating ...? This is using a 7v power supply. Link to comment
rossb Posted January 5, 2021 Share Posted January 5, 2021 Yes, I tried my 12v Teddy Pardo with the same result. The 7v is a Sonore Signature PSU. Link to comment
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