Piano 2.1 issues - NO RESPONSE FROM ALLO

[Biarritz]

Hi,

 

I have been looking for the correct place to post these questions.

 

I have the Allo Piano 2.1 in combination with Kali en Rpi 3. Since the beginning I have issues with it.

1. pop when switching tracks: when clicking next track it pops when the rack is stopped and pops again when the new track starts.
2. popping when using alsa equalizer: when I pauze a track or when I stop a countinuous popping sound can be heard (combined with PiCorePlayer).
3. DietPi-Justboom additional options for Piano 2.1: I'm unable to use the subwoofer mode. Only 2.0 can be used/selected.
4. Better documentation for PurePath: I'm not a IT developer and would like to use this option. Could there be a more dummy explanation on using Pure Path and converting and copying the files to the DAC?

 

Come on guys I love this soundcard, but information is scarce and scattered

 

Thanks,

 

Biarritz

 

  

[ALLOsupport]

On 2/13/2018 at 7:04 PM, Biarritz said:

Hi,

 

I have been looking for the correct place to post these questions.

 

I have the Allo Piano 2.1 in combination with Kali en Rpi 3. Since the beginning I have issues with it.

1. pop when switching tracks: when clicking next track it pops when the rack is stopped and pops again when the new track starts.
2. popping when using alsa equalizer: when I pauze a track or when I stop a countinuous popping sound can be heard (combined with PiCorePlayer).
3. DietPi-Justboom additional options for Piano 2.1: I'm unable to use the subwoofer mode. Only 2.0 can be used/selected.
4. Better documentation for PurePath: I'm not a IT developer and would like to use this option. Could there be a more dummy explanation on using Pure Path and converting and copying the files to the DAC?

 

Come on guys I love this soundcard, but information is scarce and scattered

 

Thanks,

 

Biarritz

 

  

Hi ,

Please verify the pop sound with dietpi software. On this select Piano 2.1 hardware for the sub woofer.( on allo web GUI or dietpi-config)

 

Already precofigured dsp files are avaolable on Dietpi OS, no need to d it again with  purepath.

 

 

[Biarritz]

Hi Rahul,

 

Thanks for your reply. The pop sound is not a Dietpi issue. I have tried piCorePayer as well and there the same pop.

I have The Allow web gui on my Dietpi image and can select the correct config file, but I unable to select 2.1. or 2.2 subwoofer.

 

I want to use purepath for more flexiblility and equalizer functionality.

[Biarritz]

Hi,

 

I'm very dissapointed. I have not received any response from Allo regarding these issues.

A while ago I also tried to e-mail them but never received any response back. 

 

Again dissapointed.

[ALLOsupport]

@Biarritz

 

which version dietpi using now ?

did you tried on v6.1 or v6.2 ?

 

[Biarritz]

Hi 

 

I used this image specific for Allo: 

http://dietpi.com/phpbb/viewtopic.php?f=8&t=2317

[ALLOsupport]

6 hours ago, Biarritz said:

Hi 

 

I used this image specific for Allo: 

http://dietpi.com/phpbb/viewtopic.php?f=8&t=2317

 

This download link's OS image regularly updating by Dietpi , please check your dietpi version ,

Then verify the Dietpi-Justboom settings.

 

[Biarritz]

Hi 

 

I use versie 6.4 now. Same issue.

Invalid command when selection subwoofer mode 2.1 or 2.2

[allo.com]

Hi ,

 

Rahul will answer shortly

[ALLOsupport]

Hi

On RPI dietpi 6.4 version piano dac dsp firmware folder not included.

 

please refer below link for downloading the firmware to board.

https://github.com/sparky-sbc/sparky-test/tree/master/piano-firmware

 

ssh root login

cd /usr/src

wget https://raw.githubusercontent.com/sparky-sbc/sparky-test/master/piano-firmware/piano-firmware.tar

tar -xvf piano-firmware.tar -C /lib/

 

then configure the DAC 2.1 mode.

 

 

[Biarritz]

Looking for a new DAC now. The popping sound is getting anoying. I now know this is caused by swithing between tracks with different sample rates.

 

https://theartofsound.net/forum/showthread.php?46515-Allo-Audio-Piano-DAC-for-Raspberry-Pi/page2