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Ifi micro idsd died?


oldson
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Hi

my micro has developed awful distorted sound, most noticeable in the low frequencies.

 

i have tried drivers 2.23 and 2.26 and several firmwares but cannot clear the fault.

 

i use the micro as a desktop dac, mainly, but the distortion is there from the headphone out too.

 

this distortion renders the micro as un-usable, its that bad.

 

i have tried using the micro on a different pc with the same outcome.

i do not have the facility to use the coax input to see if the problem was the usb receiver.

 

i bought this unit 2nd hand some time back so of course i have no warranty.

is it possibly cost effective to get it repaired, or any other suggestions?

thanks in advance for any advice offered.

Simon

PC(flac/foobar/wasapi)>Ifi Micro Idsd>Headphone correction filter>Garage 1217, Project Ember/Violectric V200>HD800>Old Git

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Hi,

 

Please open a support ticket here.

 

AMR & iFi-Audio :: Support Ticket System

 

We'll do our utmost to look after you and troubleshoot.

 

Also, if you are in England, our tech centre can look at the unit for you.

 

Please do not provide any personal information here.

Our PowerStation is here: click me!

 

Check out our Tidal MQA Set-up Guides below. 
Android (Renderer) Mobile
Desktop (Decoder) via USB
Desktop (Decoder) via SPDIF

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Hi

thanks for the quick response.

i have created a ticket as you suggested, and yes i am uk based.

cheers

Simon

PC(flac/foobar/wasapi)>Ifi Micro Idsd>Headphone correction filter>Garage 1217, Project Ember/Violectric V200>HD800>Old Git

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  • 3 weeks later...

to anyone who may read this.

 

i would just like to say how happy i was with the support from AMR/IFI.

my unit, i bought 2nd hand and so i had no warranty.

AMR/IFi offered to inspect my device for free and then quoted an extremely reasonable price to rectify the fault, when they had no obligation to do so.

my thanks to Kenny and Owen at AMR/IFI for great service.

cheers

Simon

PC(flac/foobar/wasapi)>Ifi Micro Idsd>Headphone correction filter>Garage 1217, Project Ember/Violectric V200>HD800>Old Git

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to anyone who may read this.

 

i would just like to say how happy i was with the support from AMR/IFI.

my unit, i bought 2nd hand and so i had no warranty.

AMR/IFi offered to inspect my device for free and then quoted an extremely reasonable price to rectify the fault, when they had no obligation to do so.

my thanks to Kenny and Owen at AMR/IFI for great service.

cheers

Simon

 

Glad it's sorted out. Yep, their technical team and the whole team are awesome. Owen was great help for me too.

Dedicated Line DSD/DXD | Audirvana+ | iFi iDSD Nano | SET Tube Amp | Totem Mites

Surround: VLC | M-Audio FastTrack Pro | Mac Opt | Panasonic SA-HE100 | Logitech Z623

DIY: SET Tube Amp | Low-Noise Linear Regulated Power Supply | USB, Power, Speaker Cables | Speaker Stands | Acoustic Panels

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