GregWormald Posted October 24, 2020 Share Posted October 24, 2020 It sounds to me that you've done your due diligence by making your displeasure known to both the dealer and Mac, and that they are responding. Have you castigated Fedex as well? I hope it all works out for you—I hate having to cope with other people's incompetence and lackadaisical attitudes. 992Sam 1 Link to comment
GregWormald Posted October 24, 2020 Share Posted October 24, 2020 A formal letter to the appropriate executive, by registered mail, will actually get read. How they respond is ??? I'd be sending a copy to Mac as well to support them with Fedex. Link to comment
GregWormald Posted October 24, 2020 Share Posted October 24, 2020 The advantage to registered mail is that it is often a precursor to legal action. It's been signed for, so nobody can say they didn't know. 992Sam 1 Link to comment
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