Anyone else have Roon just stop playing a playlist or album - un-commanded?

[FrankMA]

4 hours ago, 992Sam said:

Anyone else have this issue?  My ethernet is solid.. checked, and double checked it.

 

Same here @992Sam Been working with Roon support. Eliminated streaming to any device (iPad, iPhone, iMac) as a problem. Seems to be just to the PS Audio DAC.....I need to update my support ticket

 

For me I'll often get one song and it will stop. Controls unresponsive. Sometimes it will start back up at some point. Sometimes an hour later

[FrankMA]

9 minutes ago, 992Sam said:

Are you using a MacOS computer? Or PC?   

 

Oddly, last night I put the streamer on to play overnight, and it did, completely uninterrupted .. it's so inconsistent. 

 

I'm on a MAC but Roon Server is on a Linux based Innuos server

 

Agree on inconsistent. It is streaming ok this AM to my DAC

 

[FrankMA]

4 minutes ago, charlesphoto said:

Have you upped the resync delay in Roon under audio device settings? Setting this to 500ms has seemed to help with an occasional hiccup issue of skipping or non-playing of tracks on my Unitiqute. Worth a try if Roon hasn't already suggested it. 

Thanks @charlesphto. Mine was at 0. Will give it a try. Thank you

[FrankMA]

The 500ms didn't solve the issue. Ran for about 12 hours & stopped. Could not get it running again for awhile. Back running. We'll see for how long. 

 

I reported back that Roon works fine to other endpoints (iMac, iPhone, iPad). Now Roon wants me to move the Core to another device to test/isolate the issue (which I really don't want to do).

 

Not sure if they are trying to blame Innuos or this is legit troubleshooting

 

Maybe @nvitorino can chime in on if other owners are reporting any Roon issues since the last update

 

Frustrating

 

[FrankMA]

1 minute ago, 992Sam said:

Yeah, using the identical network, and streamer / DAC, I am using a freeware app called MConnect and it's doing just fine... for Roon to blame it on my hardware is dodging the problem...   the fact is, with the same hardware and network, Roon kept stopping mid song, and MConnect isn't. 

I may run the same test using iPeng. I'm sure it will run fine as well. The only issue is this would be local files only and the problem may be streaming.  I have had zero issues shuffling through my local library with Roon

[FrankMA]

2 minutes ago, 992Sam said:

 

Right... it's nothing we're doing wrong, this is an issue with Roon ad PS Audio software engineers to sort out.  Go check out my thread on the PSAudio support site, 

Will do. Thanks Sam. Please add your link

[FrankMA]

23 hours ago, FrankMA said:

Will do. Thanks Sam. Please add your link

Found your support issue on PS Sam. Have posted my thoughts

[FrankMA]

On 9/26/2020 at 12:31 PM, 992Sam said:

 

good, finally no longer the lone voice in the wind!  Let's see what Paul says to my response that I put up most recently.   I didn't know that Bridge was made by a 3rd party company in Korea. 

Roon is admitting it is their issue:

 

Paul is definitely correct that this issue is definitely occurring on the RoonServer side of things vs an issue happening on the DAC, there are almost certainly environmental factors that are resulting in this errors occurring. For the vast majority of our customers this type of issue isn’t occurring, and so we need to understand what about your specific setup is resulting in this issue.

 

I am having some luck with setting the Resync Delay for the PSA Dac endpoint to 1000ms. Been running pretty good for 3 days with only 1 stoppage I noticed

[FrankMA]

5 hours ago, 992Sam said:

 

I wonder if it's a Roon bug...  It's gonna be about a month or so until my new DAC/streamer shows up so I can't mess with it now, but I will see if it happens with that unit and if that's so, that make 3 different units .

Roon has admitted this is a Roon issue

[FrankMA]

I am not 100% sure it's a Roon issue. Tried bypassing Roon & running iPeng on a 100% Qobuz stream. While better it did stop a few times

 

Working on some network improvements....

[FrankMA]

No improvements on the update to Roon 1.8. I have also upgraded my router to a UniFi Dream Machine. No improvement as of yet. Still have some work to do

 

Anyone else still having these issues?