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Kenji

some tracks play silently on iTunes

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No, they wouldn't play, they would generate a dialog for authorization.

 

There's something going on on his Mac that is preventing the audio from working. Perhaps check Audio-MIDI Setup and see if there's a weird sample rate set that might prevent some tracks from playing audio. 

 

Have him try in the Finder, press the space bar, and see if they play in Quick Look. 


I write about Macs, music, and more at Kirkville.

Author of Take Control of macOS Media Apps

Co-host of The Next Track podcast.

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