Launch Issues & Comments

[The Computer Audiophile]

Hi Guys - We'd love all the feedback you're willing to share, and maybe even the issues you find :~)

[The Computer Audiophile]

2 minutes ago, left channel said:

Nice-looking site! Haven't received a confirmation email; can't log in. Signed up about 90 minutes ago as "left-channel" (no spaces allowed in user name; OK in display name).

Looking into it now.

 

Other are receiving the confirmation email. Perhaps something is up with sending email to you.

[The Computer Audiophile]

In the mean time, I have enabled your account.

[The Computer Audiophile]

Ah yes, a misspelling. Please correct it here

 

https://superphonica.com/my-account/edit-account/

[The Computer Audiophile]

6 minutes ago, ddetaey said:

Hello Chris and Dave

 

Congratulations and thank you for this wonderful initiative, I wish you at lot of success.

Hopefully I will be able to make some small contributions to that.

 

Already one suggestion - as this is a worldwide platform, there will be sellers and buyers from all over the world.

 

Unfortunately some interesting offers at first look, are not really interesting due to technical or other limitations.

2 examples :

An US-amplifier has a power supply not suitable in Europe and vice-versa.

Transport costs for a fullrange speaker from Europe to Asia are so high, that the offer is not attractive anymore for either seller or buyer.

 

I believe it would be nice to put the name of the continent ( US, Europe, ...) immediately visible with the picture of every offer.

That should be easy to deduct from the store country name.  (If you could show the country name directly, that would even be better, but maybe that is not possible for privacy reasons? )

 

All the best

 

Dirk

Hi Dirk - We are working on a solution to this. Currently in testing phase we have country flags that appear in the upper left corner of the product image in the search results. This is keyed off the tags. If someone tags a product Canada, the Canadian flag will appear like the following example picture.

 

This isn't a foolproof solution, and there are other options such as what you suggest. We'll keep working to make it work for everyone.

 

Also, our search results enable filtering by tags and other items. This could help.

 

 

 

[The Computer Audiophile]

1 minute ago, ted_b said:

Same her.  Maybe I mistyped my email addy, but no confirm email yet and asked it twice now.

I just enabled your account Ted. Check the address if you can.

[The Computer Audiophile]

Just now, ted_b said:

I don't know where in "profile" to check the address.  All it shows is username and display name.

 

Home > Grand Central > Edit Account

[The Computer Audiophile]

2 minutes ago, reeve_mike said:

I was just noting the minor 'frustration' that

                two websites from the same organization have different userid rules ...

The sites run on two very different platforms. 

[The Computer Audiophile]

15 minutes ago, dtb300 said:

No confirmation email after signup here either - probably "me" error.....

Checking on it now. 

[The Computer Audiophile]

I just went through and activated a few accounts. Some email providers block mail from new servers. I’ll have to resolve this. 

[The Computer Audiophile]

1 minute ago, Jeremy Anderson said:

@The Computer Audiophile thanks for the new marketplace. Excited to use it!

 

To that end, I tried to create my first listing and clicked 'Save Draft' thinking I could:

a) not to lose my work

b) preview my work before I finalized it (always a good plan...)

 

Well, the draft saved (i saw a confirmation message), however my form was reset to ground zero (all data and pictures removed, as if I'd just started a brand new listing). 

 

Now I can't find my draft anywhere, or a place to view what drafts I have...

 

Where do I go to view (and then publish...) my saved drafts?

 

Thanks!

Hi Jeremy - Thanks for the kind words. 

 

We've created Grand Central for links to everything you could ever need. Here is a link to Grand Central. 

 

I believe what you want it here - Home > Grand Central > Sell / Sold

[The Computer Audiophile]

Thanks for all the feedback. I don't disagree with any of it. 

 

I've added a Products tab to the top of the screen when adding a product. the tab displays all your products.

 

Working on other enhancements now.

[The Computer Audiophile]

6 minutes ago, Jeremy Anderson said:

An issue with search indexing:

 

I just listed a product. It is here:

https://superphonica.com/all-products/cables/speaker-cables/nordost-blue-heaven-ls-speaker-cable-4m/

 

As you can see it has lots of appropriate tags and is rife with keywords in the title as well.

 

Yet, searching for it is a fruitless endeavor:

• Searching for 'nordost' returns: Showing 0 results for "Nordost" 
• Searching for 'blue heaven' returns: No results for "blue heaven", Showing 3 results for "blu"

If i browse directly to Buy > Speaker Cables and then browse to the last page, I can find my listing... but that's not ideal.

 

How fast are new listings added to the search index?

 

 

Yes, our search tech is quite good but it doesn't index immediately. I'm working on faster indexing.

[The Computer Audiophile]

3 minutes ago, RichardA1 said:

I listed an item and the format looks nice and clean. I was wondering it would be okay to link to feedback on another site. I would like people to have an idea of who they are buying from and feel comfortable till I establish feedback here. Or at least list where they can view feedback if they want to go look. 

Totally fine and encouraged if it helps sell the product. 

[The Computer Audiophile]

45 minutes ago, Jeremy Anderson said:

Ah, i see now that:

 

Both of those 'Sell Product' buttons just help me create a new listing.

 

Only by hovering my mouse over the draft do I get links (which appear out of thin air on mouse hover) to let me Edit or View the draft. 

If you want blunt feedback, this kind of 'mystery meat navigation' should be avoided as it just leaves the user confused. They can't simply read the page to discover what is possible -- they have to also put their mouse in the right location.   iOS (Safari) has the same problem. It isn't until you 'tap' some of the whitespace around the listing that the Edit / View buttons materialize.

 

 

Got rid of the mystery meat. It bugged me too, but hadn't made it to the list of things to tackle yet.

[The Computer Audiophile]

6 minutes ago, Jeremy Anderson said:

Feature suggestion:

 

Support Markdown for the Product Description text so we can hyperlink, bold, italicize, etc.

It's supposed to work and supposed to offer a text editor. Let me fix this.

[The Computer Audiophile]

Just now, Jeremy Anderson said:

 

Thanks. Firefox and Edge (on Windows 10) both have neither.

 

I tried putting some markdown in there for grins and it just rendered it raw.

OK. Looking now.

[The Computer Audiophile]

I got the editor there in there now. Edit your description using the buttons in the editor once.

[The Computer Audiophile]

Just now, Jeremy Anderson said:

Seems to be working! Thanks, Chris!

Thanks for your feedback. 

[The Computer Audiophile]

1 minute ago, One and a half said:

I had the best of intentions to post a for sale on the new marketplace. Problem was I couldn't mentally connect to what I was typing in on the descriptions and how it would look as a final result. There were no templates as such, would have helped?

Understanding the editor is much the same as the forum, and ventured to the FAQ. 

The FAQ were too overwhelming, gave up and started a subscription to CA and post on the regular For Sale and posted the ad in 20 minutes or less including time to find the photos.

Hi 1.5 - Thanks for the feedback. There is a draft button to save your listings and view them before posting. 

 

Our goal was to streamline the process and making it simple, allowing edits after an item is listen as well. 

 

We’ll keep at it. 

[The Computer Audiophile]

9 minutes ago, Ralf11 said:

it is completely separate from the CA account, is that right?

Correct 

[The Computer Audiophile]

Just now, Ralf11 said:

Sell Now is inoperative - just goes to my acct.

When you click the link you don’t see the Sell Product button?

[The Computer Audiophile]

We updated it to take you right to the sell product screen. 

 

[The Computer Audiophile]

Our search currently indexes every hour. We will be speeding this up. 

 

Your product now appears in the search results. 

 

Our search engine and and google search results are independent. 

[The Computer Audiophile]

14 minutes ago, KMan said:

 

Thanks. The 1 hour indexing is good to know. It does show up on the search now.

 

I understand Google is a different search engine, as long as the google search bot is allowed to crawl the new marketplace,  it would start showing up on Google search.

HI KMan - Good to hear it's showing up now. 

 

Oh yes, Google plays a large roll in our business. In addition to search, we continue to spend way more on ad campaigns for Superphonica than I ever spent for CA. We purchased keywords for many of the products people are selling in the marketplace and many general terms. We are also running banner campaigns to help our sellers succeed.