Moving from Match to iCloud Music

[Evan Kohn]

For years, our family shared music on Itunes Match using the same email address - everyone logged in as [email protected]

 

Now with apple music, and family sharing we made the switch and want to sign in with our personal emails.

 

However, when I try to turn on iCloud Music, I get a 4010 error. Only the original login of [email protected] works.

 

If I try to download all the music, when you go to turn on icloud music, all the MPEG, AAC Audio, or AAC Matched files will turn to Apple Music AAC Audio. Which is a problem, since we'd have to maintain the apple music service to play any music we currently own.

 

I am using Itunes 12.2.1

 

FWIW, we tried creating an empty library and importing music files - no luck - gives me the 4010 error.

 

I read Kirk's article on why this might happen, but haven't seen a work-around/solution.

 

thanks for any help.

[kirkmc]

I'm not sure about this. I know that family sharing is full of problems. I'd contact Apple and see what they say; it could be something they can fix on the back end, having to do with the Apple IDs.