Official TIDAL HIFI Streaming Issues Thread

[lucretius]

Hi all,

 

I can play from my Tidal app on my Samsung S8; however, if I activate VPN on my router, I can no longer play songs. OTH, if I activate VPN only on my phone, I CAN play from the Tidal app. Is there a fix for this?

[lucretius]

4 hours ago, lucretius said:

Hi all,

 

I can play from my Tidal app on my Samsung S8; however, if I activate VPN on my router, I can no longer play songs. OTH, if I activate VPN only on my phone, I CAN play from the Tidal app. Is there a fix for this?

 

Just tried DNS services 1.1.1.1 and 1.0.0.1, forsaking the secure DNS server of my VPN provider, and this works.  However, this means that now Cloudfare can log my activity (though they claim to wipe the logs every 24 hours), although the good news is my ISP provider still cannot track me (while using VPN).

[lucretius]

49 minutes ago, exdmd said:

 

You probably should not be using a VPN with Tidal in the first place your d/l speed is most likely marginal.

No.  It depends how VPN is implemented.  I use the L2TP protocol with my VPN service (various options are available) and I get almost full download speed.  YMMV.

[lucretius]

On 8/4/2018 at 12:58 PM, BeatSurfer said:

Horrible skipping on windows 10 tidal app. What can I do to fix this or to make a complaint ticket? 

 

Email to [email protected].