Qobuz 400 error bad request when using HiBy R3Pro Digital Music Player

[David Michael]

After notifying HiBy Support their first suggestion was to set the correct date, year and time on the HiBy R3Pro. And (according to them) I would then be able to play music from Qobuz. These settings were already correct. This sounded like a ridiculous solution.
Did nothing.
Next was to log in and log out of Qobuz. Before they even suggested this I logged in and out 2 times..no difference or solution. 
After I log in to Qobuz from the R3Pro I can click on “new albums” and the albums appear. I can then click on an album and open it. When I click on a song I get the http 400 error code bad request.
When I click on “my favorites” then albums I get the message “play list not found”.
HiBy is not much if any help to find an adequate solution. I know the next thing they will tell me is switch back to TIDAL. I won’t be doing that.

I have also messaged Qobuz support with no solution.

I’m hoping someone here might have a solution. If not this player is useless for streaming from Qobuz. It can only be used for playing installed music files, something I don’t need.