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  1. hello, the adapter will support both. The positive terminal is protruding enough to connect to flat and regular tops. regards Andre
  2. @nbpf we offer a 5.5 x 2.5 to 5.5 x 2.1 adapter. it will be on the site soon and is included in each order. regards\
  3. @RX8R3ROD @nbpf got you loud and clear. thanks for your feedback.
  4. Hi again, OK well noted. I will look into the outer packing. Normally, this is what you were supposed to have received as sticker on the unit. I will make sure it is the case for all future orders. Regards
  5. Hi @RX8R3ROD our KATANA DAC and Digione Signature will both share the same sturdy lid box with a new interior packing foam. We can add a customized sleeve wrapped around the box a& lid, we can add graphics and so on. Will it improve the sound quality delivered by our hardware, no. Will it improve the sturdiness of the packaging, no. Will it all likely end up in the recycling or even worst, the garbage ? Yes. We are in tune with what the market wants, but lets be clear... what is it that you guys think we can add consider
  6. @nbpf thank you for your feedback. I will address your packaging and assembly concerns. From our assembly lines in India to the homes of audiophiles worldwide, our little units experience quite a journey. The packing we selected is a sliding lid type box with sturdy 2.5mm cardboard walls (5mm total thickness when lid on). This box is lined with anti-shock packing foam and finally, the Digi Sig is wrapped in pink anti-static bubble wrap (see attached pictures). My point being that we focus on protecting the unit as much as we can against the elements; never
  7. @SparkSpark hi again. By looking at your pictures, seems to me that the bottom plate is upside down. You just need to flip it. Then the side walls will fit in the indentations. if you look at the bottom plate, the one with the 4 extra holes for the RPI, you will see that on one side there is 1 rectangular indentation (corresponds to the 2 x dual USB and ethernet wall) and on the other end there are 2 (corresponds to the SD card wall insert). See image Let me know how it goes by emailing me at [email protected]
  8. @SparkSpark I am sorry to see that you are facing some issues with your order. I will do my best to assist you and clarify your doubts. 1> For the PSU: it could be a shipping mistake... these do happen , luckily not too often, please PM me your order number and i will take a look at your order and do right by you. 2> For the case: I've looked at your pictures... a few things stood out. > you haven't removed the BNC connector ring as indicated on our tutorial video which lasts 4 min and shows step by step how to assemble these cas
  9. We have not tested.. We do give the pin out diagram, but I am not sure of the results. It would be a true DIY project you would take on. Regards
  10. @nbpf the DigiSig player includes the following: Player includes: RPIB/B+, DigiOne Signature, Acrylic Case, 8GD microSD card or eMMC and 5V power supply with 2 x DC to type C USB connector cables https://allo.com/sparky/dc-type-c-usb-adapter-cable.html
  11. @Cortes the KATANA receives the music from the RPI and outputs RCA and XLR. the input is done on the RPI who received the music stream via ethernet and then transmits to the KATANA by I2S through the 40 pin header.
  12. @beerandmusic the isolator board offers galavanic isolation. cables are very touchy subject, most people get theirs from other sources. @pjmcos no at all. @Panelhead and others... thanks for your patience.
  13. @maxijazz @Panelhead as of now there are 2 acrylic cases available for the KATANA 1> player (RPI + KATANA stack) 2> player + isolator ( RPI + KATANA stack + Isolator v1.2) we are also working on an alu case which will take some time. Currently , we are not offering XLR connectors so we cant design a case without knowing what connectors everyone uses. As for the relay att, we can surely design it... please contact me when ready to order and will work on it. As you may have seen on the site, we have released a notice : The Katana
  14. nice setup! try to power controller and RPI... what speakers are you using ? thanks Andre
  15. Sorry, yes you can feed a pre-amp with the KATANA but please note that we output @ 2.5vrms, so not sure what the point would be.
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