I think the main point here is that all of us are willing to help anyone who needs it. However when the answer, or the location to the answer has been given one or more times yet the exact same question continues to be asked by the same people, it's frustrating. I am moderately tech savvy, no genius and no fan boy, especially of Auralic. It's a fine product but not without its issues. They've come a long way in a short time.
Bottom line, if you've looked where you've been pointed to and still don't understand, that's cool (at least with me). I'll try harder to get you to understand. If you tell me you looked at where you were told and don't understand a specific point, I get it. Sometimes even when you find the answer you may not know exactly what to do. But when our advice seems to go unheeded and without trying, it is frustrating and leads, through a forum setting at least, to the belief you aren't trying very hard. That may not be the case,. You may have gone to the support site, scoured the pages, and not found what you were looking for. But it doesn't appear that way from your replies.