Tracks are auto-skipping

[J_andrews]

Hello

this is my first post at Audiophile Style.

I’ve been using the JPLAY app for about a week and have been pretty happy so far.   I understand it’s in development still.  I’m also happy to help support someone who is trying to make the app great so I come with some amount of patience. 
My setup is pretty simple.

Currently it’s an Ifi Zen Stream > spdif > Border Patrol Dac > Amp.

I’m only streaming .  No Roon, no local files.

I use Qobuz and Tidal.

I would estimate that at least 50% of the music I play in JPLAY skips to the next track on its own.  So if I’m playing a record , it’s rare I can get through and entire song without it skipping to the next track. 
It actually just happened again as I was typing that last sentence !
What is going on with that?

Ive tried adjusting the Update Time up and down in the settings for the streamer but it makes no difference.

I was using M-Connect with Qobuz before I downloaded JPLAY and while I really didn’t like that interface at all, I never had skipping. 
Any help would be greatly appreciated!

thanks 

JS

[The Computer Audiophile]

1 minute ago, J_andrews said:

Hello

this is my first post at Audiophile Style.

I’ve been using the JPLAY app for about a week and have been pretty happy so far.   I understand it’s in development still.  I’m also happy to help support someone who is trying to make the app great so I come with some amount of patience. 
My setup is pretty simple.

Currently it’s an Ifi Zen Stream > spdif > Border Patrol Dac > Amp.

I’m only streaming .  No Roon, no local files.

I use Qobuz and Tidal.

I would estimate that at least 50% of the music I play in JPLAY skips to the next track on its own.  So if I’m playing a record , it’s rare I can get through and entire song without it skipping to the next track. 
It actually just happened again as I was typing that last sentence !
What is going on with that?

Ive tried adjusting the Update Time up and down in the settings for the streamer but it makes no difference.

I was using M-Connect with Qobuz before I downloaded JPLAY and while I really didn’t like that interface at all, I never had skipping. 
Any help would be greatly appreciated!

thanks 

JS

 

Do both Qobuz and Tidal skip the same?

[J_andrews]

I don’t know 

I will test that 

I’ve been listen to about 90% Qobuz

[The Computer Audiophile]

Let's ask @Marcin_gps and @mnuno10 as well.

[DuckToller]

1 hour ago, J_andrews said:

I don’t know 

I will test that 

I’ve been listen to about 90% Qobuz

Do you avoid downloads intentionally? If not, you can save your music locally in order to test if it is related to your network or the streaming cache in use ...
https://help.qobuz.com/en/articles/10137-in-what-quality-can-i-listen-to-music-in-offline-playback

 

[J_andrews]

I do not avoid downloads intentionally but I haven’t really done it.  But that’s a good idea. 
for what it’s worth I just played an album on Tidal and it made it through the whole record without skipping 

So maybe it’s just Qobuz in JPLAY for me

[mnuno10]

1 hour ago, J_andrews said:

Hello

this is my first post at Audiophile Style.

I’ve been using the JPLAY app for about a week and have been pretty happy so far.   I understand it’s in development still.  I’m also happy to help support someone who is trying to make the app great so I come with some amount of patience. 
My setup is pretty simple.

Currently it’s an Ifi Zen Stream > spdif > Border Patrol Dac > Amp.

I’m only streaming .  No Roon, no local files.

I use Qobuz and Tidal.

I would estimate that at least 50% of the music I play in JPLAY skips to the next track on its own.  So if I’m playing a record , it’s rare I can get through and entire song without it skipping to the next track. 
It actually just happened again as I was typing that last sentence !
What is going on with that?

Ive tried adjusting the Update Time up and down in the settings for the streamer but it makes no difference.

I was using M-Connect with Qobuz before I downloaded JPLAY and while I really didn’t like that interface at all, I never had skipping. 
Any help would be greatly appreciated!

thanks 

JS

Try update 20, and check if that help.

If that does not help, please enable logs, start playing, and when that happen, send us the logs to "[email protected]", so we can analyse your problem.

[J_andrews]

Will do

Thanks for your help !

[J_andrews]

@mnuno10

i just sent you a log after continuing to experience this issue.

please let me know if you’d like me to send you any others 

thank you 

JS

[87mpi]

Same problem for me with Qobuz, tracks skip before ends

[fourxmotion]

Hello

I have been using JPLAY for IOS since it's release with a Bricasti M1SE DAC.  It has been great.  Makes Roon sound broken.  The only issue I have is random skipping from both Quboz and my local library.  It will be playing a track and then just jump to the next one.  When I go back into the APP it shows that is still playing the original one.  I have tried the Update setting at 1, 10 and 100 but I still experience the same issue.

Thank you.

[stefano_mbp]

2 hours ago, fourxmotion said:

I have tried the Update setting at 1, 10 and 100

Try 20 and have you checked Gapless on the same setting page?

 

[fourxmotion]

Hello

I have gapless checked.  I will try 20 this evening.

Thank you.

[stefano_mbp]

9 hours ago, fourxmotion said:

Hello

I have gapless checked.  I will try 20 this evening.

Thank you.

Do you have perhaps other apps open/running in background (MConnect Player, Linn, Kazoo or others)? This could cause unpredictable behavior , close them all (swipe off)

[fourxmotion]

I usually only have JPLAY, Chrome and email apps open.

[fourxmotion]

@Marcin_gps and @mnuno10

 

I just experienced a skip this evening I was able to capture with the logs.  I have emailed them to [email protected]

Thank you.

[J_andrews]

Fyi

The random track skipping is still happening for me with Qobuz on JPLAY for iOS.  I’ve settled on “20” for the Update Time.  It’s a lot less frequent than it was, but I don’t think this should be happening at all.

Question:  as far as sending in the logs, should they be deleted and refreshed often so the instances of skipping are more obvious?

 

[bbc802]

While it's not exactly skipping the whole track, I have been experiencing some strange behaviours of track either skipping or restarting some time earlier in the song before moving to the next.

 

I'm using jplay with jplay ios app and have found that if I put gapless playback, I need to have a long update time (I'm currently with 1200) for minimal issues on track skipping but if I don't have gapless playback I need to put the update time to 1.

 

I however don't have problem with my local library, and as many of you mentioned, maybe only with qobuz (I'll play more tidal in the coming days to check)

[fourxmotion]

@Marcin_gps@mnuno10

I experienced skipping from Qobuz and my local library today.  It seems the more items I have in the queue, played and not played, increases the frequency.  I cleared the queue and then added a single album that played from start to finish with no issue.  I will test these scenario some more.  I emailed the logs when the skipping occurred to [email protected]

[Marcin_gps]

Got it, thanks

[fourxmotion]

@Marcin_gps@mnuno10

 

Hello

I played one album from Qobuz this evening and experienced two skips.  I have emailed the log files.

Thank you.

[bbc802]

Hi guys, would anyone be able to let me know how I can get the jplay ios app/jplay to marcin and team as I can't see where/how to get these logs.

 

I've improved my skipping situation by decreasing the dac link to 1 with long refresh time on jplay ios side but it leads to other issues so maybe I should contribute to providing Marcin with proper logs. BTW, if that's of any significance, skipping does not happen on my library (internal ssd). And a lot less on tidal.

[bbc802]

I finally managed to send logs, in case it can help.

[fourxmotion]

I believe I fixed the skipping issue with my local library.  I switched from Asset uPNP to Minimserver today and I not had an issue since.

[bbc802]

Switching to 1.07 seems to have improved the situation a lot. 

 

I can now switch between services ( tidal, qobuz, library) and stream quality with no problem and transitions between tracks are much better (limited /no skipping so far)

 

Will continue monitoring but 1.07 is a big progress for me