Nuff_Said Posted July 2, 2022 Share Posted July 2, 2022 Hi all, I’ve posted on here about a problem I have with a Digione Signature. I’ve heard nothing back, despite the Allo website stating: “You will be directed to ComputerAudiophile where we have centralized our support center”. I’ve used their Contact Us form, which told me I’d be contacted within 48 hours, but heard nothing. Does anyone know how to get support for Allo products? Selling them without it is poor practice at best, and I’m sure it wouldn’t do the excellent reputation they have for audio quality any good if it became common knowledge that consumers are on their own if anything goes wrong, so I suspect I’m just asking in the wrong places, but don’t see any other options. Thanks Link to comment
Mike Pinkerton Posted August 22, 2022 Share Posted August 22, 2022 Seems they have stopped responding or even visiting this site. I've sent multiple messages and gotten no replies. Haven't seen a sign in from their latest account (they have several) in over a month. At this point I will spend my money elsewhere (as my USBridge no longer boots) rather than try to get it working again. -mike Link to comment
Nuff_Said Posted August 23, 2022 Author Share Posted August 23, 2022 I returned my Signature in the end and will buy something else. Simply not worth the stress to persevere. Link to comment
Ira Posted September 27, 2022 Share Posted September 27, 2022 My USbridge signature will not boot up either. I have sent two emails a week apart to Allo. No response yet. The next one I send will not be anywhere near as polite as the first two. The unit is only 9 months old. Link to comment
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