CyberCynique Posted January 14, 2022 Share Posted January 14, 2022 Recently purchased this case, all pictures on the website show the clean side usb-c connector as a right angle plug, mine has arrived with a standard straight plug, this makes it almost impossible to insert without putting strain on the usb-c socket on the DigiOne Signature because it comes in contact with the back of the ground/earth binding post, I've had to remove the ground/earth post to be able to insert it safely but still putting the lid on the case you have to push the usb cable in and that's putting strain on the usb socket on the DigiOne Signature again. So because I'm worried about damage to the DigiOne Signature ucb-c socket for now I've had to remove the earth/ground post and leave the lid off to be able to use it. Any reason for this change or is it a manufacturing fault? Link to comment
Audio_Allo Posted January 14, 2022 Share Posted January 14, 2022 41 minutes ago, CyberCynique said: Recently purchased this case, all pictures on the website show the clean side usb-c connector as a right angle plug, mine has arrived with a standard straight plug, this makes it almost impossible to insert without putting strain on the usb-c socket on the DigiOne Signature because it comes in contact with the back of the ground/earth binding post, I've had to remove the ground/earth post to be able to insert it safely but still putting the lid on the case you have to push the usb cable in and that's putting strain on the usb socket on the DigiOne Signature again. So because I'm worried about damage to the DigiOne Signature ucb-c socket for now I've had to remove the earth/ground post and leave the lid off to be able to use it. Any reason for this change or is it a manufacturing fault? We will check with our production team and will update you. Forwarded PM also please check Link to comment
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