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Difficulty synching word clock

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Hi all 

I’m wondering if I could get some advice . I’m having difficulty synching the word clock in the Denafrips Terminator II with their Hermes DDC, I was able to synching it once and as soon as I changed the album I was playing it went off , cables are 0.7 meter long Bluejean made with Canare LV-77S and canare bnc plugs supposedly true 75 ohms .

if I turn off the clock on both the Hermes and the terminator I get sound out of it , if I just turn the clock out on the terminator the same thing , I get sound but as soon I turn the clock on the Hermes the sound stops 

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Not sure if this is relevant at all, but this video says there is an error in the manual how to connect clock signals. (Not the Hermès). Around 6:30


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Home: Melco N1A/2 | EtherRegen+Farad | UltraRendu+Farad | Denafrips Gaia | Denafrips Terminator Plus | Jeff Rowland Coherence II Series 2 pre | Blue Circle Audio BC-202 amp | Raidho XT-1 | 2 Revel Performa3 B112 subwoofers  | PS Audio DS Power Plant 12 


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