Newbie - Need Help

[Tyliz]

So, I feel like an idiot.  I had a great home system that worked perfectly, primarily streaming music over a computer.  I decided to upgrade my equipment over the course of several years.  I got the last piece shortly before the pandemic, got everything plugged in and set up and . . . could not get any sound.  I have fiddled with things about a dozen times, but just cannot get things to work.  Ordinarily, I would go see my local dealer to get some help, but he is closed due to COVID.  I have tried a couple of times and am sure that I am just missing something in terms of how I have plugged everything in.

 

I was hoping there might be someone who could give me guidance or have a phone/Zoom call to help me.  I am welcome to any other suggestions.

 

 

[Allan F]

You would have to describe your system in detail, including all the components and software, before anyone could even begin to assist you with your issue(s).

[PeterSt]

4 hours ago, Allan F said:

You would have to describe your system in detail, including all the components and software, before anyone could even begin to assist you with your issue(s).

 

And then what ?

I'd say (and considered) just give the man a call ! or better even : use TeamViewer and solve the issue. It can't be that hard.

[Tyliz]

Thanks for the response.  Allan F.'s question is a fair one and sorry that my question is so ambiguous.  Here is my equipment:

- Pass Labs X250.8 Amplifier

-Herron VTSP-360 Preamplifier

-Herron VTPH-2A Phono Stage

-Aqua La Scala MKII Optologic DAC

-Innuos Zen MK3 Music Server

-Ascend Acoustics Sierra-2EX Speakers

 

I have Grover Huffman RCA cables.  Everything powers up so I believe the problem is somewhere in how I connected the cables to the equipment and/or the respective switches.

 

I have a turntable too, but that is in my office, and is on my Plan B to get connected once I get everything lined up.

 

[brother love]

Based on your info given, inspection of cable connections should be pretty straight-forward ...

 

USB output from music server > USB input of DAC

left & right RCA output of DAC > left & right RCA input of Preamp

left & right RCA output of Preamp > left & right RCA input of Amp

[Tyliz]

I will unplug everything and try it again.  Thanks!

[firedog]

3 hours ago, Tyliz said:

Thanks for the response.  Allan F.'s question is a fair one and sorry that my question is so ambiguous.  Here is my equipment:

- Pass Labs X250.8 Amplifier

-Herron VTSP-360 Preamplifier

-Herron VTPH-2A Phono Stage

-Aqua La Scala MKII Optologic DAC

-Innuos Zen MK3 Music Server

-Ascend Acoustics Sierra-2EX Speakers

 

I have Grover Huffman RCA cables.  Everything powers up so I believe the problem is somewhere in how I connected the cables to the equipment and/or the respective switches.

 

I have a turntable too, but that is in my office, and is on my Plan B to get connected once I get everything lined up.

 

Just a guess, but possibly your server and DAC have to power up in a certain order for one to see the other. Try server and then DAC, and then DAC followed by server.