peterq Posted February 22, 2021 Share Posted February 22, 2021 Hi, I cannot create thread in allo forum, so I would like to require another allo's support here, This morning, my allo katana cannot produce any sound, I use moode audio test file, but no sound from left and right channel. I checked the output of aplay -l, here is, **** List of PLAYBACK Hardware Devices **** card 0: Katana [Allo Katana], device 0: bcm2835-i2s-allo-katana-codec allo-katana-codec.1-0030-0 [] Subdevices: 1/1 Subdevice #0: subdevice #0 It looks like controller is still working. Fortunately, I have two katana output stage, thd and quality, so I replace thd stage with quality stage, and sound goes back. So It looks like thd stage is broken. But from the appearance, I cannot see anything is broken. May I ask how can I get it repaired and how much of the service fee? Thanks. Link to comment
Audio_Allo Posted February 23, 2021 Share Posted February 23, 2021 7 hours ago, peterq said: Hi, I cannot create thread in allo forum, so I would like to require another allo's support here, This morning, my allo katana cannot produce any sound, I use moode audio test file, but no sound from left and right channel. I checked the output of aplay -l, here is, **** List of PLAYBACK Hardware Devices **** card 0: Katana [Allo Katana], device 0: bcm2835-i2s-allo-katana-codec allo-katana-codec.1-0030-0 [] Subdevices: 1/1 Subdevice #0: subdevice #0 It looks like controller is still working. Fortunately, I have two katana output stage, thd and quality, so I replace thd stage with quality stage, and sound goes back. So It looks like thd stage is broken. But from the appearance, I cannot see anything is broken. May I ask how can I get it repaired and how much of the service fee? Thanks. Forwarded PM please check Link to comment
peterq Posted February 23, 2021 Author Share Posted February 23, 2021 Thanks, I will check how much of the shipping cost. Link to comment
Rexp Posted February 23, 2021 Share Posted February 23, 2021 1 hour ago, Audio_Allo said: Forwarded PM please check Sorry for OT but what is your best streamer/DAC for playing Tidal and Spotify? Thanks Link to comment
Audio_Allo Posted February 23, 2021 Share Posted February 23, 2021 7 minutes ago, Rexp said: Sorry for OT but what is your best streamer/DAC for playing Tidal and Spotify? Thanks Depends on your DAC inputs. If your DAC is having USB input means you can go with USBridge signature player. Link to comment
Rexp Posted February 23, 2021 Share Posted February 23, 2021 1 minute ago, Audio_Allo said: You can use any streamer ,depends on your DAC inputs. If your DAC is having USB input means you can go with USBridge signature player. Looking for streamer/DAC, all in one. Link to comment
peterq Posted February 23, 2021 Author Share Posted February 23, 2021 I tried allo usbridge sig, digione and katana. To me, katana is the best solution since it’s small enough and sound really good and easy to use. I use shanti also. I compared pi plus modius and pi with katana, it’s similar. Allo should make a steel case for katana without isolator. Rexp 1 Link to comment
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