frederick184 Posted January 25, 2021 Share Posted January 25, 2021 Has anyone else had an issue making the JCAT USB XE card work with either AudioLinux or Euphony? My JCAT Net Card XE works just fine, but I cannot get the USB XE card to work in any slot with my DAC or external USB drive. If I plug in a mouse or keyboard to the card they work just fine. Plugging the DAC into the motherboard USB slots also work. The motherboard is an Asus Rog Strix Crosshair Hero VII with Ryzen 7 3900X. I’ve also tried with an Asus Rog Strix Z270H. Thanks Colin Link to comment
ASRMichael Posted January 25, 2021 Share Posted January 25, 2021 14 minutes ago, frederick184 said: Has anyone else had an issue making the JCAT USB XE card work with either AudioLinux or Euphony? My JCAT Net Card XE works just fine, but I cannot get the USB XE card to work in any slot with my DAC or external USB drive. If I plug in a mouse or keyboard to the card they work just fine. Plugging the DAC into the motherboard USB slots also work. The motherboard is an Asus Rog Strix Crosshair Hero VII with Ryzen 7 3900X. I’ve also tried with an Asus Rog Strix Z270H. Thanks Colin I would message @Marcin_gps Link to comment
frederick184 Posted January 25, 2021 Author Share Posted January 25, 2021 1 minute ago, ASRMichael said: I would message @Marcin_gps Thanks, yes I’ve already emailed with Marcin on this subject. He thought maybe a driver was required, but it didn’t make any difference. If you have Euphony you can’t load drivers, other than have Euphony do it for you. I wanted to see if anyone else had this issue and how they solved it. Colin Link to comment
seeteeyou Posted January 26, 2021 Share Posted January 26, 2021 JCAT USB Card XE came with ASMedia ASM3142 and most likely its Linux drivers should require an update to the kernel https://github.com/torvalds/linux/blob/master/drivers/usb/host/pci-quirks.c https://github.com/torvalds/linux/blob/master/drivers/usb/host/pci-quirks.h https://github.com/torvalds/linux/tree/master/drivers/usb/host/xhci-pci.c https://github.com/torvalds/linux/tree/master/drivers/usb/host/xhci-pci.h https://github.com/torvalds/linux/tree/master/drivers/usb/host/xhci.c https://github.com/torvalds/linux/tree/master/drivers/usb/host/xhci.h Submit a ticket below and let's see how it goes https://euphony-audio.com/hesk/index.php?a=add Link to comment
frederick184 Posted January 26, 2021 Author Share Posted January 26, 2021 Ticket submitted. Thank you. Colin Link to comment
AudioDoctor Posted January 26, 2021 Share Posted January 26, 2021 I am very interested in how this resolves as I am considering the purchase of two net cards and a usb card from Jcat and I also run Euphony. No electron left behind. Link to comment
frederick184 Posted January 26, 2021 Author Share Posted January 26, 2021 Here’s the response from Euphony - Yes, it seems that ASMedia ASM3142 requires special treatment in the kernel because its xHCI controller doesn't actually support 64 bit addressing, although it has a corresponding bit set as if it should. The patches for this are not present in our kernel version. We have a policy not to change kernels often as this influences SQ in unpredictable ways so this is not an immediate option (we are preparing next major Euphony version with newest kernel but it is far from completed). We may be able to incorporate ASM3142 (and ASM2142) patches related to this into our kernel and recompile it, but we have to determine if this is worth the effort regarding: - how complicated these changes are (they certainly involve at least several files) - how great is the possibility to introduce a bug with such a hand crafted patch - given the fact that it only occurs on this specific card - all of the above given the fact that it will be automatically supported in Euphony next major version with newer kernel Marcin_gps 1 Link to comment
AudioDoctor Posted January 26, 2021 Share Posted January 26, 2021 Interesting... Thanks for posting their reply. No electron left behind. Link to comment
Marcin_gps Posted January 27, 2021 Share Posted January 27, 2021 Hi Guys, AudioLinux uses latest kernel and there are no issues there. Euphony for now does not work - it will work with an update. Željko, Euphony developer, informed me the patch which will fix the issue won't be available for at least several months. Best regards, Marcin JPLAY & JCAT Founder Link to comment
frederick184 Posted January 27, 2021 Author Share Posted January 27, 2021 1 hour ago, Marcin_gps said: Hi Guys, AudioLinux uses latest kernel and there are no issues there. Euphony for now does not work - it will work with an update. Željko, Euphony developer, informed me the patch which will fix the issue won't be available for at least several months. Best regards, Marcin Hi Marcin, I have the latest AudioLinux kernel and neither the USB XE nor the Netcard XE work. I have emailed Piero at AudioLinux for his comments. Thanks Colin Link to comment
Tokyokyoto Posted January 27, 2021 Share Posted January 27, 2021 Hi Marcin, or anyone, can you confirm whether or not these same issues also apply to the standard (non xe) version USB/Ethernet? Link to comment
Tokyokyoto Posted January 27, 2021 Share Posted January 27, 2021 Well, some good news anyway...my standard jcat Ethernet card is working with euphony. Link to comment
ASRMichael Posted January 27, 2021 Share Posted January 27, 2021 I can also confirm new JCAT XE Ethernet is working with Euphony. Marcin_gps 1 Link to comment
Marcin_gps Posted January 27, 2021 Share Posted January 27, 2021 58 minutes ago, frederick184 said: Hi Marcin, I have the latest AudioLinux kernel and neither the USB XE nor the Netcard XE work. I have emailed Piero at AudioLinux for his comments. Thanks Colin Colin, please verify if the cards are getting power. Regards, Marcin JPLAY & JCAT Founder Link to comment
Marcin_gps Posted January 27, 2021 Share Posted January 27, 2021 31 minutes ago, Tokyokyoto said: Hi Marcin, or anyone, can you confirm whether or not these same issues also apply to the standard (non xe) version USB/Ethernet? There is no issue with Euphony and NET or NET XE card. The issue is only with Euphony & USB XE JPLAY & JCAT Founder Link to comment
frederick184 Posted January 27, 2021 Author Share Posted January 27, 2021 12 minutes ago, Marcin_gps said: Colin, please verify if the cards are getting power. Regards, Marcin Marcin, yes, both cards are getting power. If I use Euphony, the Netcard XE works but the USB XE doesn’t, as you mentioned. If I switch to AudioLinux, neither card works. Colin Link to comment
Marcin_gps Posted January 27, 2021 Share Posted January 27, 2021 23 minutes ago, frederick184 said: Marcin, yes, both cards are getting power. If I use Euphony, the Netcard XE works but the USB XE doesn’t, as you mentioned. If I switch to AudioLinux, neither card works. Colin Hmm, then it seems sth specific to AudioLinux. Please let me know if you want me to contact Piero or would you perfer to do it directly? JPLAY & JCAT Founder Link to comment
frederick184 Posted January 27, 2021 Author Share Posted January 27, 2021 2 minutes ago, Marcin_gps said: Hmm, then it seems sth specific to AudioLinux. Please let me know if you want me to contact Piero or would you perfer to do it directly? I contacted Piero and he made some suggestions. This could help others, so I’ll post his response here - Hello, both chips are supported in mainline linux. The kernel 5.10.x is the last kernel with the realtime patch, equivalent to last mainline. If it is not working in Audiolinux, it should not work on all distributions using the last kernel. Another user of the card has verified that (booting with Auiolinux) it was working in one PC but not in another. What can you do? 1) Try to poweroff completely the PC. Detach the power cord, re-attach it and boot. Some cards with ASMEDIA chip need a complete poweroff to work, a reboot is not enough. 2) Check that you have the last BIOS version 3) Check if you have special configuration options for the card in BIOS 4) Do you know if your motherboard is using one of these chips inside? There could be a conflict. You can type lspci or lspci -v or lspci -vv 5) Is the power supply giving enough power? For further debug, look at the output of sudo journalctl | grep ASM3142 or sudo journalctl | grep ASM2142 or some other search sudo journalctl | grep ASMedia etc. and dmesg | grep xhci dmesg | grep ASM3142 dmesg | grep ASMedia etc. Best regards, Piero Marcin_gps 1 Link to comment
frederick184 Posted January 30, 2021 Author Share Posted January 30, 2021 The JCAT USB XE card now works. A fresh install of AudioLinux with the latest version, then made sure the PC was completely powered off and back on. Thanks to Piero for the fix. Colin Marcin_gps 1 Link to comment
Marcin_gps Posted February 1, 2021 Share Posted February 1, 2021 That's great to hear :) JPLAY & JCAT Founder Link to comment
Johnseye Posted February 19, 2021 Share Posted February 19, 2021 Does the USB XE card work with Euphony now as well? Audio System Link to comment
frederick184 Posted February 19, 2021 Author Share Posted February 19, 2021 19 minutes ago, Johnseye said: Does the USB XE card work with Euphony now as well? No, they said it would be the next release before it worked. I got it to work with AudioLinux. It worked for one day then stopped working, so I gave up on it and went to a different solution. Others may have more success. This is not a reflection on the product, as I know others have spoken highly of it. Colin Marcin_gps 1 Link to comment
mrkoven Posted April 28, 2021 Share Posted April 28, 2021 Does anyone know if the USB XE card issue w/ Euphony has now been patched or resolved? Link to comment
Marcin_gps Posted April 29, 2021 Share Posted April 29, 2021 14 hours ago, mrkoven said: Does anyone know if the USB XE card issue w/ Euphony has now been patched or resolved? I sent an emaili to Euphony. I will let you know as soon as I hear back. Regards, Marcin mrkoven 1 JPLAY & JCAT Founder Link to comment
genvirt Posted April 29, 2021 Share Posted April 29, 2021 I’m with USB XE and Net XE rules by Euphony from times of Net XE release - all work for me without any issues. Link to comment
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