So today my McIntosh MA9000 arrived at the dealer with a huge hole in the box!...

[lucretius]

11 hours ago, 992Sam said:

 

That almost perfect rectangle looks like it was carefully cut by a knife -- not typical shipping damage.  I wonder what that was all about.

[lucretius]

8 hours ago, JoeWhip said:

Yes but that was probably done to check to see interior damage without having to open the box up completely.

What benefit is there in that? Seems to me that's destroying the evidence required to make a claim against the courier.  OTH, perhaps the damage happened in the dealer's domain? In any case, the dealer would need to do a complete inspection sans packaging.

[lucretius]

26 minutes ago, JoeWhip said:

Simple, it preserved the obvious puncture of the box and removed any possible argument of tampering if the box was completely opened and the piece removed. This is pretty typical in these situations.

If that's typical, then it's new to me.