Qobuz Stole From My Account

[firedog]

17 hours ago, plissken said:

B: David doesn't want to deal with you and he's passed the buck and washed his hands of both you and your situation that you've been placed in. Another large issue.

I don't think that's fair. It's not part of his job and he probably doesn't have access to the internal tools to deal with it.

If he forwarded it to the right people and asked them to look, he did what he should have. It shows an issue at Qobuz, but not with David. Too much involvement on his part would be seen as him overstepping his bounds and interfering in someone else's work responsibilities/job.

 

[firedog]

4 hours ago, feelingears said:

@Johnseye Thank you for the public service announcement and sorry for your hassles. I appreciate that you just saved me from wasting my money on a company that doesn't have its customers and customer service front and center. Such a shame; I hope your social media efforts provide some remedy.

 

 

@Johnseve has a definite gripe with the Qobuz; but those problems don't seem to be widespread. Seems the rest of us are happy customers.