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Kien

Highend-AudioPC bankcrupt/scam?

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Hi everyone,

 

I placed order on https://shop.highend-audiopc.com/ on Apr 30 for a Pachanko Sata cable but the order has not been fulfilled since then. The strange thing is that despite many attempts to follow up the order status on both contact form and email, I have never got any response from them. I was able to chat on website twice and got the promise of responding to my emails but it never happens.

 

Does anyone experience the same thing? or know anything happen to Highend Audio PC?

 

Thanks.

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Hi Kien; I had the exact same experience as you did with Highend Audio PC. I ordered an SOTM ethernet cable from them in March, and received a confirmation email of the purchase/order. After several weeks and several email attempts I finally was able to communicate with Phil via the website chat. He kept referring me to Claudia via email, from whom I got no response. Finally, the cable was shipped but was stuck in US customs for 6 weeks once it arrived in the US. Best of luck to you. Jeff

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17 hours ago, yoby said:

Hi Kien; I had the exact same experience as you did with Highend Audio PC. I ordered an SOTM ethernet cable from them in March, and received a confirmation email of the purchase/order. After several weeks and several email attempts I finally was able to communicate with Phil via the website chat. He kept referring me to Claudia via email, from whom I got no response. Finally, the cable was shipped but was stuck in US customs for 6 weeks once it arrived in the US. Best of luck to you. Jeff

Hi Jeff,

 

Thank you very much for your info. It is a difficult time for everyone. However, it is absolutely not the way a good business does. I have my fingers crossed.

 

Kien

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On 8/3/2020 at 5:51 PM, AudioPhil said:

Due to the nature of email transmission it is important to understand that there simply is no guarantee that an email will reach its target. There are just to many inedependent points involved starting with the local email provider, the email setup of the sending client (is SPF configured correctly? Is a legit email provider used which also configerd their systems properly?), many hops in between, the target email server, Firewalls and Spam-Gatways in between on all sides.. And all of this of course is run by completely independent companies which no one has any access or control to the other one.

 

If email were as spotty as you describe, commerce around the globe would dwindle down to a fraction of what it is now. Your portrayal of emails routinely vanishing off into the ether certainly runs counter to my experience of using email for over 30 years. If I was a current customer of yours I would be very disappointed in your response. What it did do for me however, is guarantee I'll never become a customer.

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2 hours ago, daverich4 said:

 

If email were as spotty as you describe, commerce around the globe would dwindle down to a fraction of what it is now. Your portrayal of emails routinely vanishing off into the ether certainly runs counter to my experience of using email for over 30 years. If I was a current customer of yours I would be very disappointed in your response. What it did do for me however, is guarantee I'll never become a customer.

 

Please read the Computer Audiophile's post re "Email Problems" on Page 2 of the General Fourm.   Apparently European e mail system are, as we used to say in the Army, abgeficked!    Aside:  Headline from the Stars and Stripes military newspaper 1988:  GI Deutch is still gethriving,  


In any dispute the intensity of feeling is inversely proportional to the value of the issues at stake ~ Sayre's Law

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