Sonore Forum

[The Computer Audiophile]

Hi Guys, the emails are starting to come in, so I’ll just post here to save answering all of them individually. 
 

Sonore is transitioning to its own forum. @vortecjr was kind enough to give me advanced notice. 
 

I encourage people to open Sonore discussions here on AS in the non-sponsored sections as they would for any other product on the market. The community here will discuss and support as usual, but official support will now be available on the Sonore forum. 
 

I have no hard feelings. The Sonore team is great and I respect its business decision. 

[austinpop]

Interesting.

[AnotherSpin]

11 minutes ago, austinpop said:

Interesting.

 

well expected?

[BigAlMc]

Thanks Chris,

 

Do you mind if I ask why?

 

Probably a question for Jesus but leaving the best audio community is intriguing to say the least. Some momentum may have drifted to WBF but this place is still THE place to be. In my ever humble opinion 🙂

 

Cheers,

Alan

[firedog]

Jesus sent out an announcement to people on the Sonore mailing list:

Quote

As you can imagine roaming several forums each day to support and chat with our customers is not very efficient. So we have been looking for a solution to this issue and our own forum fits the bill perfectly.

 

Makes sense to me from their point of view. One support forum to deal with instead of several. 

[BigAlMc]

10 minutes ago, firedog said:

Jesus sent out an announcement to people on the Sonore mailing list:

 

Makes sense to me from their point of view. One support forum to deal with instead of several. 

 

Respectfully disagree.

 

Sonore have built a good business that is significantly improved due to participation in forums like CA/AS, WBF, Roon etc. And participation and understanding the 'Voice of the Customer' is invaluable to a small businesses like this.

 

My best guess is this is commercially driven. It's complete conjecture but at first glance either maintaining a sponsored forum on AS is now deemed too expensive or launching their own forum is deemed more likely to generate revenue. I'm speculating of course and may be wrong.

 

But either way, many Sonore product owners are probably feeling alarmed as they've lost a direct comms channel with the likes of Jesus and Barrows who have been brilliant on here. 

 

I respect Chris and Jesus and totally get they need to do what is right for their respective firms. But this is a sad day for the community here nonetheless.

 

@vortecjr & @barrows - thanks for everything. Best of luck with the new forum. But meantime we'd be remiss to not thank you for the outstanding service and comms here. Bravo dudes!

 

Cheers,

Alan

[barrows]

My understanding is that the sponsored Sonore forum here at AS will remain.  As far as i can tell, Sonore's own forum will not be a commercial endeavor, that is it will not have advertising, etc, so this change is not being made as an attempt to make money.  I think the main impetus for this move is that Jesus is getting stretched too thin trying to keep track of support issues by e-mail, the forums here at AS, and other forums around the 'net.  He wants to have all support requests come to a single location, so that he can more efficiently address them.

[firedog]

1 hour ago, BigAlMc said:

 

But either way, many Sonore product owners are probably feeling alarmed as they've lost a direct comms channel with the likes of Jesus and Barrows who have been brilliant on here

"Alarmed"? Why? They now have a dedicated forum at which they probably will get faster support than they did before, as it will be easier for Sonore to keep up with. I don't see any loss to Sonore owners here. 

[BCRich]

Sonore will still have a presence here......see Jesus’s post here in the Sonore sponsored Forum.....

[barrows]

54 minutes ago, firedog said:

"Alarmed"? Why? They now have a dedicated forum at which they probably will get faster support than they did before, as it will be easier for Sonore to keep up with. I don't see any loss to Sonore owners here. 

And I intend to be just as active at AS as i have been all along.  So, hopefully no worries.

[jma2]

I understand the move (to avoid overloaded scattered followup).

However it looks like some interesting threads not only closed but just disappeared. For example the "Rendu Support Thread" in which quite some interesting information was embedded appears to have disappeared.

That is a pity IMHO.

[The Computer Audiophile]

12 minutes ago, jma2 said:

I understand the move (to avoid overloaded scattered followup).

However it looks like some interesting threads not only closed but just disappeared. For example the "Rendu Support Thread" in which quite some interesting information was embedded appears to have disappeared.

That is a pity IMHO.

Here you go. 
 

 

[NYCEnglish]

Where is the new Sonore forum?

[matthias]

7 minutes ago, NYCEnglish said:

Where is the new Sonore forum?

 

https://forums.sonicorbiter.com

 

Matt

[NYCEnglish]

Thanks, I know of this one but it's quiet over there so I was hoping there was another one with as much activity as here. 😄