Discount code not working??

[greyscale]

Attempted to use the discount code on the Allo.com page. However , the code does not work. The price for a Shanti PS stays the same. Site says the code should lower the price by 5%.😞

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hi there @greyscale!

 

Seems as though you might be having some issues with the Black Friday coupon .... I just tested this on my end, and everything is working fine as it should. BF5 will reduce the Shanti by 5% ... if there are other items in the cart then only that product will be reduced. You can also apply BF10 to get a 10% discount on other products. Have you used the coupon already? If so, that might be why you cannot get it to work, as each customer can only use each coupon ONCE ... 

 

Can you provide some more details on what error you get? Can you email me directly ([email protected]) so I can check if you are an existing customer and see if you've already used that code?

 

Thank you!