SMS-200 Repair?

[Kevin Ahern]

My SMS-200 appears to have died. It will no longer power on. Any ideas on where I might be able to get it repaired here in the USA? I've contacted SOtM, but figured I survey this group also. Thanks in advanve for your thoughts.

[pas]

Maybe try Crux Audio. They might be able to direct you. Did you take out and reinsert the SD card?

[Kevin Ahern]

I will try that. Thanks for the help.

[pas]

What power supply are you using?

[davide256]

If that doesn't work and you see LED activity that tells you its trying to boot, I see this section on flashing a clean new image

 

http://docs.sotm-audio.com/doku.php?id=en:eunhasu:burn_sdcard_image

[Kevin Ahern]

20 hours ago, pas said:

What power supply are you using?

I am using a TeraDak DC-30W. I switched to the original wall wart and still nothing.

[Kevin Ahern]

14 hours ago, davide256 said:

If that doesn't work and you see LED activity that tells you its trying to boot, I see this section on flashing a clean new image

 

http://docs.sotm-audio.com/doku.php?id=en:eunhasu:burn_sdcard_image

There is no LED activity. Seems to be completely dead.

[davide256]

28 minutes ago, Kevin Ahern said:

There is no LED activity. Seems to be completely dead.

I took a look at the internal pictures, no fuse shows. It looks like there is a main board for the server electronics and a daughter board above it

for the power supply with two molex connections to the main board. Hopefully whats wrong is just the power supply board. Post #177

in the thread below has the board pictures

 

 

[pas]

2 hours ago, Kevin Ahern said:

I am using a TeraDak DC-30W. I switched to the original wall wart and still nothing.

Thanks for the reply, hopefully you can resolve the issue quickly.

[creativepart]

Once when I had a SMS200 the SD somehow got corrupted and the unit seemed totally dead. I downloaded the SD Card Image and got a new SD Card. Once installed it came back to life instantly. I was surprised that a corrupt SD card would make the whole thing look totally dead, but it did.

[Kevin Ahern]

Thank you! I will try that. 

[octaviars]

@Kevin Ahern during the time I owned a sMS ultra I think I got two corrupted SD cards and many times the firmware just went bonkers. Get a new SD card 16Gb class 10 of good quality and download the latest firmware follow the instructions on SOtM webpage to burn the image and hopfully it will come back to life.

[Solstice380]

8 hours ago, octaviars said:

@Kevin Ahern during the time I owned a sMS ultra I think I got two corrupted SD cards and many times the firmware just went bonkers. Get a new SD card 16Gb class 10 of good quality and download the latest firmware follow the instructions on SOtM webpage to burn the image and hopfully it will come back to life.

 

@Kevin Ahern The same thing happened here.  The unit did it to itself... no power outage or anything.  Good recommendation on a new SD card with latest firmware to try to get you up and running again quickly.  

[Kevin Ahern]

Finally got around to installing the new SD card today. All systems go! Thank you all for your help. Much appreciated!

[creativepart]

See how easy that was? "Repairs" not needed at all.