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David Whistance

Fidelizer Nimitra - Keetakawee Punpeng

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Having gone round and round thinking about getting a new "music server" to replace my Mac Mini I have just bought a secondhand Fidelizer Nimitra. As it has only been running for an hour or so it is too soon to comment on the sound quality versus what I had before (though it does sound very good), however I must comment on the amazing service I have received from Keetakawee Punpeng, the designer of the server and the man behind Fidelizer. Though I am reasonably competent with IT products and have been building/repairing my own desktops and servers, both Windows and Mac, for years I must admit I was concerned about setting up the Nimitra because of it's highly optimised version of Windows. I shouldn't have worried as, as soon as I confirmed to him that it was online, Mr Punpeng logged into my Nimitra via Teamviewer, reconfigured it to run as a Roon Core as I requested, upgraded to the latest version of Roon, again as requested, and then reoptimised the system ready for me to set up Roon for myself. If I hadn't felt able to do that I'm sure he would have done that as well. This level of service would be frankly amazing for a new product, let alone a secondhand one. I cannot thank Mr Punpeng enough and on the basis of my experience would heartily recommend him and his products.

 

David Whistance

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I can second that, but I am alsoin Thailand so have the advantage that our clocks are in sync 😉

 

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