EtherREGEN: Installation, Usage, Difficulty, Questions thread

[Ehsu]

I just realised I missed the whole thread!! Thanks for point this EEE issue to me 🙂  I had connection dropouts twice in the first 48hrs but have not experience any more connection dropouts without turning off EEE. Is this EEE issue suppose to affect the whole switch as I lost connections to all devices connected to the ER when it happened?   

[Superdad]

22 minutes ago, Ehsu said:

I just realised I missed the whole thread!! Thanks for point this EEE issue to me 🙂  I had connection dropouts twice in the first 48hrs but have not experience any more connection dropouts without turning off EEE. Is this EEE issue suppose to affect the whole switch as I lost connections to all devices connected to the ER when it happened?   

 

Please just wait for the firmware update. We can not diagnose or predict what happens with EEE events for various systems. But we are rather confident that the new firmware will put this issue to bed.  Had some distractions but I'm nearly done with the instructions and will proceed with the roll-out plan as previously explained.

 

Thanks for your patience.

[Indydan]

Alex, is this the type of cable that will be needed for updating the firmware? A mini usb at one end.

 

https://www.amazon.ca/AmazonBasics-USB-2-0-Cable-Male/dp/B00NH11N5A

 

Or, this kind with a micro USB at one end?

 

https://www.amazon.com/Mediabridge-USB-2-0-High-Speed-30-004-06B/dp/B004GF8TIK

[Indydan]

The first few days everything was perfect. Today Tidal has been cutting out. Surprisingly, Internet radio is perfect! Internet radio and Tidal both pass through the same cables and the switch. I am wondering if it is not a problem with Tidal?

[Superdad]

25 minutes ago, Indydan said:

Alex, is this the type of cable that will be needed for updating the firmware?

 

Or, this kind with a micro USB at one end?

 

MicroUSB not MiniUSB.  

[Indydan]

6 minutes ago, Superdad said:

 

MicroUSB not MiniUSB.  

Thanks Alex. I have this kind of cable along with the Torx 10 screwdriver. I am all ready for the update! 

[jean-michel6]

On 11/20/2019 at 1:08 AM, vortecjr said:

My guess is that they are experiencing the effect of galvanic isolation. I have been hearing about the benefits of optical isolation since the early days of the mR. Anyway, I’ll make sure Adrian and Barrows get to try it out as well. 

What are you at ?

 

I have been running a highly efficient optical bridge in my dual pc system.

FMC being modified by SOTM for power regulators and clock signal by SOTM clock board. Psu provided by UpTone. 
 

I had therefore good galvanic isolation !

 

The addition of the the etheregen to replace optical network in my system has brought a very nice sq increase. 

Working between two crappy computers 🙂 By the way the sq of my system is just gorgeous .
 

Please stop confusing us , UpTone  has a wonderful business ethics , the best I have meet so far in this hobby where there is too many greedy company.

Their products are priced so reasonably.

 

By the way I am in france and not running a business  !

 

[BigAlMc]

16 hours ago, BigAlMc said:

Thanks @dminches & @rickca,

 

Not sure about the router part. But will disable EEE on the Endpoint as well if it drops again. Has played fine since my last post. So one dropout in 7 hours. WAY better than before.

 

Cheers,

Alan

 

Apologies for the OT update. Wake up to find that overnight my Roon server has tried to update to 1.7 and the update failed!! One day of stability and back firefighting!

[FrankMA]

I have finally bypassed the ER awaiting the fix.  Upgraded to Roon 1.7 and both Tidal/Qobuz have empty playlists and streaming fails on those tracks.  Connectivity issues every 1/2 hour.

I'll reboot my whole network again later because I want to listen tonight. Maybe Alex will surprise us today 🙏

[jcn3]

2 hours ago, FrankMA said:

I have finally bypassed the ER awaiting the fix.  Upgraded to Roon 1.7 and both Tidal/Qobuz have empty playlists and streaming fails on those tracks.  Connectivity issues every 1/2 hour.

I'll reboot my whole network again later because I want to listen tonight. Maybe Alex will surprise us today 🙏

 

Most of this is Roon 1.7 related - I've have similar problems and don't have an ER.

[BigAlMc]

1 minute ago, jcn3 said:

 

Most of this is Roon 1.7 related - I've have similar problems and don't have an ER.

 

Yeah Roon forum is littered with 1.7 related issues.

 

I got mine working tho. AL2.1 and Roon1.7 conquered 😁

[octaviars]

3 hours ago, FrankMA said:

Upgraded to Roon 1.7 and both Tidal/Qobuz have empty playlists and streaming fails on those tracks.  Connectivity issues every 1/2 hour.

 

I run Roon 1.7 and Qobuz with zero problems, seems that the problems with 1.7 only affects some setups. Played several hours last night with my eR connected no issues.

[PYP]

32 minutes ago, octaviars said:

 

I run Roon 1.7 and Qobuz with zero problems, seems that the problems with 1.7 only affects some setups. Played several hours last night with my eR connected no issues.

 

Don't want to make this a Roon 1.7 thread, but Roon stopped working during the night (still burning in the eR), so any further information related to what folks think is attributable to the eR vs. the new OS would be helpful.  Last night the playlist was from my library.   Rebooted my DAC and Roon could see my DAC endpoint, so that makes me think the eR isn't involved.  Any suggestions?

 

So far Qobuz, when Roon is working, is fine and 1.7 features are absolutely great.  

[Cable Monkey]

18 minutes ago, PYP said:

 

Don't want to make this a Roon 1.7 thread, but Roon stopped working during the night (still burning in the eR), so any further information related to what folks think is attributable to the eR vs. the new OS would be helpful.  Last night the playlist was from my library.   Rebooted my DAC and Roon could see my DAC endpoint, so that makes me think the eR isn't involved.  Any suggestions?

 

So far Qobuz, when Roon is working, is fine and 1.7 features are absolutely great.  

If you were having issues before the Roon update, assume nothing has changed. If anything you have to assume that if 1.7 isn’t working, it is the problems with ER that have caused it.
So:

Roll back to your old config to regain network stability.

Get Roon working, engage Roon if necessary.

Apply the ER fix when it is issued (and consider reversing any changes to your server)

Put the ER back in and test.

[stevebythebay]

I suppose a good way to absolutely rule out the eR for those with Roon 1.7 issues is to swap the eR for the prior switch they were using.  By it's nature a switch is operating at hardware and portions of the IP stack well below the application level and should never affect what's happening at higher levels, let alone outside the device itself.

[FrankMA]

8 minutes ago, stevebythebay said:

I suppose a good way to absolutely rule out the eR for those with Roon 1.7 issues is to swap the eR for the prior switch they were using.  By it's nature a switch is operating at hardware and portions of the IP stack well below the application level and should never affect what's happening at higher levels, let alone outside the device itself.

Bingo

 

Since empty playlists and songs not available in both streaming services are most likely network related, this will be a good test. 

[Superdad]

4 hours ago, vortecjr said:

What potential damage is he causing us when he implies our product is not good enough and his product is desirable connected to the computer/streamer/DAC?

 

I did no such thing Jesus. Someone here wrote that he owns two opticalModules, a Signature opticalRendu SE AND an EtherREGEN. He asked the proper way to use them together. There could be only one best answer (and it is still up-thread and not deleted). Since:

a) the copper side of the opticalModule is Gigabit-only;

b) the RJ45 of the EtherREGEN’s ‘B’-side is 100Mbps-only

then

c) an opticalModule can not come after an EtherREGEN in that way.

and because

d) we went to extra trouble and expense to make the EtherREGEN symmetrical for the sole purpose of allowing opticalRendu users to utilize it (and get full benefit of its ADIM) in the B>A direction,

thus

e) the second opticalModule is redundant in his system and the best way to install his 3 Swenson-designed devices is with the EtherREGEN’s optical port on the ‘A’-side with copper from the network into the ‘B’ side (ideally, but not mandatorily without anything else plugged into the ‘A’-side copper ports).

 

Yes that means the $640 EtherREGEN is being used as a more expensive FMC to replace one of your $249 opticalModule FMC’s (of which the gent already bought two, plus your $3,700 Tier 1 SignatureRendu SE).

But whether you like it or not, or believe it or not, the EtherREGEN functions and performs beyond the much simpler opticalModule (remember, I know well what parts and techniques each of these products use).

 

The EtherREGEN benefits SQ—of your own opticalRendus—even to the point where running copper-in>optical-out is better than just taking optical straight from a standard switch on the network. There is a 17 page Listening Impressions thread, and there are people in it—with very expensive systems and optical/SE Rendus—confirming exactly what I am saying.

 

At some point John will have the measurements and then we’ll release those with an understandable white paper (from which Sonore will benefit as well). Maybe you will be satisfied then.  (By the way, I continue to recommend the Rendu series to clients more than a dozen times every year—yet have no measurements to back them up. )

Until such time, please knock it off and stop crapping in this thread!

[Summit]

Listening in a familiar audio system is the proper way to evaluate the SQ effect one device has compared to another device. Measurement can be made for us to learn and make assumptions about why equipment A with lower phase noise for example sounds subjectively better than equipment B with higher phase noise. The correlation between SQ and measurements has first to be establish for a device before it can be used as any type of reference.

[vortecjr]

31 minutes ago, Superdad said:

At some point John will have the measurements and the we’ll release those with an understandable white paper (from which Sonore will benefit as well). Maybe you will be satisfied then.  (By the way, I continue to recommend the Rendu series to clients more than a dozen times every year—yet have no measurements to back them up. )

Until such time, please knock it off and stop crapping in this thread!

I'm happy to provide you measurements. I always reciprocate and recommend your products to customers.       

[Superdad]

3 hours ago, auricgoldfinger said:

I consider Alex to be a marketing genius.

Thanks, but I am not. I’m just trying to run a fast moving business in a conscientious fashion and to keep up with the daily support, logistics, and production demands that come along with offering quality products that perform well and are reasonably priced. Frankly, it is difficult and overwhelming sometimes, and I am approaching a crossroads where I have to consider hiring a non-production person to assist (mostly with parts procurement, inventory, accounting, and shipping logistics). Despite the success, there can sometimes be a lot of stress. 

 

Quote

You, on the other hand, are a case study in how to destroy goodwill.

This has to stop now!  From all sides.

Jesus and I have had a friendly relationship for several years. And even though we occasionally chafe with each other as we vie alternately for John’s engineering time, offline we have reached reasonable agreements. I’m not going to allow some fine points of product positioning get in the way of any of this.

And I sure as heck am not going to tolerate anyone—in the UpTone-sponsored forum—throwing insults at anyone else.

Life is too short and my blood pressure is probably too high...

[vortecjr]

1 minute ago, Superdad said:

Thanks, but I am not. I’m just trying to a business in a conscientious fashion and to keep up with the daily support, logistics, and production demands that come along with offering quality products that perform and are reasonably priced. Frankly, it is difficult and overwhelming sometimes, and I am approaching a crossroads where I have to consider hiring a non-production person to assist (mostly with parts procurement, inventory, accounting, and shipping logistics). Despite the success, there can be a lot of stress. 

 

This has to stop now!  From all sides.

Jesus and I have had a friendly relationship for several years. And even though we occasionally chafe with each other as we vie alternately for John’s engineering time, offline we have reached reasonable agreements. I’m not going to allow some fine points of product positioning get in the way of any of this.

And I sure as heck am not going to tolerate anyone—in the UpTone-sponsored forum—throwing insults at anyone else.

Life is too short and my blood pressure is probably too high...

I have been thinking about using Amazon and have applied for product SKUs as a test. 

 

My apologies Alex...I'm out. 

[stevebythebay]

1 hour ago, vortecjr said:

I have been thinking about using Amazon and have applied for product SKUs as a test. 

 

My apologies Alex...I'm out. 

There are numerous, and more focused, options: AudioAdvisor and MusicDirect come to mind...

 

p.s. still like and use my microRendu & Signature LPS in my AV system.

[Jud]

1 hour ago, Superdad said:

This has to stop now!  From all sides.

Thank you.

[dctom]

Hang on in there Alex  - hopefully the eee update will sort out me and the other eee challenged users😃. 

[Puma Cat]

Given the multitude of (sometimes complex) different ways that can Ethernet switch can be utilized in streaming systems, the potential and real effort for supporting all the possible configurations has gone up by at least an order of magnitude vs. say, a linear power supply. 

 

The one thing I know I can count on from Alex is to do his absolute best to "make it work" and "make it right" for customers.