Koomy Posted October 25, 2019 Share Posted October 25, 2019 Is there any info on approximate lead-time for SR4? TIA. Link to comment
your momo Posted October 25, 2019 Share Posted October 25, 2019 9 hours ago, Gavin1977 said: Payment in full - but Paul and Mark are 100% honourable and have no quibbles over refunds Oups, are we living on the same planet ? "Payment in full" - that's perfectly true ...and in advance of course 😉 But sorry to shower your entusiasme regarding the remaining qualifiers: "100% honourable" - It's too early to comment for Mark, but regarding Paul his track record and behavior with respect to his paid in advance and still waiting SR7 customers over the past two years don't qualify him as honourable anymore, sorry not. "no quibbles over refunds" - again nothing to say about Mark, but regarding Paul he is not open for any refund. Even being overly busy and unable to deliver what agreed and promised in a reasonable amount of time, still let him inflexible... The only exception is if somebody pay, at least same amount as you paid, and so take your build order - this qualify more as transfer than refund. Adyc 1 Link to comment
Chopin75 Posted October 25, 2019 Share Posted October 25, 2019 1 minute ago, your momo said: Oups, are we living on the same planet ? "Payment in full" - that's perfectly true ...and in advance of course 😉 But sorry to shower your entusiasme regarding the remaining qualifiers: "100% honourable" - It's too early to comment for Mark, but regarding Paul his track record and behavior with respect to his paid in advance and still waiting SR7 customers over the past two years don't qualify him as honourable anymore, sorry not. "no quibbles over refunds" - again nothing to say about Mark, but regarding Paul he is not open for any refund. Even being overly busy and unable to deliver what agreed and promised in a reasonable amount of time, still let him inflexible... The only exception is if somebody pay, at least same amount as you paid, and so take your build order - this qualify more as transfer than refund. Agree, I am hesitant to put in the order for a SR7 even via PayPal (which has guarantee but limited to 30 days to file), as surely if it cannot be delivered within say 30 days then they should not ask for a 100% payment. When one buys from any company that requires a long time to make, and numerous small companies have long wait, they should not ask for 100% payment at time of order. They should ask for 10-20% and upon finishing it and ready shop then the customer pays the remaining price. I think that is reasonable, and would make more people comfortable putting an order in. motberg 1 Link to comment
oilpaint Posted October 25, 2019 Share Posted October 25, 2019 @your momo - your opinion has been made again and again and again....I haven’t a clue whether you are still waiting for a power supply or not but why keep harassing Paul? Clearing not gonna help your cause, if, you are still interested in one of his products. And if you aren’t, what’s the point? Link to comment
Popular Post your momo Posted October 25, 2019 Popular Post Share Posted October 25, 2019 I'm with you, and understand also that being SR7 Build #16 you are almost there ...after a very long wait. With all due respect I have nothing against you or other enthusiasts regarding Paul here. But reality is, Paul business practices are more than borderline and I just feel right to mention the other side of the coin. I'm Build #23, which I paid and took over 13 months ago and supposed to be delivered in December 2018. So as long I'm not delivered, I will time to time shime here or there. Adyc and motberg 1 1 Link to comment
bit01 Posted October 25, 2019 Share Posted October 25, 2019 When you take over a custom SR7 order in the pipeline due to somebody else's desire for cancellation is the order # maintained ? or are you placed at the back of the cue, which is likely in the #30s? Link to comment
your momo Posted October 25, 2019 Share Posted October 25, 2019 Maintained, this is Paul's transfer/refund policy Link to comment
ray-dude Posted October 25, 2019 Share Posted October 25, 2019 I'm #31, not sure how long the queue is. Alas, I don't move up when someone else cancels. In an ideal world, it seems fair that everyone that wants out gets a full refund (assuming no money has been spent on parts for that build), and the rest of us move up in the queue, at least until Paul has had a chance to catch up. That being said, Paul was very clear about his policy when I placed my order, and I knew going in I'd need to be patient. ATT Fiber -> EdgeRouter X SFP -> Taiko Audio Extreme -> Vinnie Rossi L2i-SE w/ Level 2 DAC -> Voxativ 9.87 speakers w/ 4D drivers Link to comment
bit01 Posted October 25, 2019 Share Posted October 25, 2019 I suppose Paul has no interest in offering 'kits' - I suspect many here would be able to put one together rather quickly ! Link to comment
auricgoldfinger Posted October 25, 2019 Author Share Posted October 25, 2019 30 minutes ago, bit01 said: I suppose Paul has no interest in offering 'kits' - I suspect many here would be able to put one together rather quickly ! Each custom build is unique, and therefore, can't be made into a kit. Paul has transferred some of his intellectual property for the SR4, SR5, and SR7 to Paul Hynes Design. These production versions might be viewed as kits, but they are licensed exclusively to Paul Hynes Design. They are not available for DIY purposes. Link to comment
Chopin75 Posted October 25, 2019 Share Posted October 25, 2019 53 minutes ago, ray-dude said: I'm #31, not sure how long the queue is. Alas, I don't move up when someone else cancels. In an ideal world, it seems fair that everyone that wants out gets a full refund (assuming no money has been spent on parts for that build), and the rest of us move up in the queue, at least until Paul has had a chance to catch up. That being said, Paul was very clear about his policy when I placed my order, and I knew going in I'd need to be patient. I think the web states 3 SR7 per month production speed ?? (like I said, as slow as a Bosendorfer piano ??), so it would take about 10 months for you if all goes well (assuming no disaster on Paul's part, e.g. no illness, no loss of staff, or other problems with his site, who knows) Link to comment
bit01 Posted October 25, 2019 Share Posted October 25, 2019 I would guess even for the 'custom' design ( # of rails, voltage & amount of regulation, single or double from what I surmise) - he has to order the parts. If he focused on the design/order bit it could save some time. If he is a one man operation for all of the custom build then too many factors can come into play - as is evidenced by the delays. But it is his business, just throwing an idea out there. Link to comment
ray-dude Posted October 25, 2019 Share Posted October 25, 2019 I believe the three SR7's per month is for the standard commercial SR7 build (PHL, based on Paul's designs, not built by Paul). Paul himself is doing the custom builds, so it will take as long as it takes him to work his way through the list. At one custom build a month, I'll have a nice Christmas present next year, but who knows what is reasonable for Paul to be able to do with all the other things going on (it is what it is) When I ordered my SR4 from PHL, it did arrive within a month of the promised time, so I have no reason to doubt that Mark and team would be able to deliver on the timelines they post for the PHL models. Great product, and something to help tide me over until my 3 DR rails are ready motberg 1 ATT Fiber -> EdgeRouter X SFP -> Taiko Audio Extreme -> Vinnie Rossi L2i-SE w/ Level 2 DAC -> Voxativ 9.87 speakers w/ 4D drivers Link to comment
Popular Post charlesphoto Posted October 26, 2019 Popular Post Share Posted October 26, 2019 Whenever I hear about the mythical SR7 I can't help but think about some men in rain slicks loading a creaky small boat in the middle of the night, with rain lashing crates of power supplies nestled in straw and wrapped in burlap, only to have the boat dashed upon the rocks and destroying all. And if they do make it to the mainland, and via train to Liverpool and onto a steamer across the Atlantic, only then to be destroyed in a tragic U-Boat sinking, and Mr Hynes having to start all over again. Too much Foyle's War I guess in my past.... Chopin75, Cormorant, kumakuma and 1 other 4 SERVER CLOSET (in office directly below living room stereo):NUC 7i5BNH with Roon ROCK (ZeroZone 12V on the NUC)>Cisco 2690L-16PS switch>Sonore opticalModule (Uptone LPS 1.2)> LIVING ROOM: Sonore opticalRendu Roon version (Sonore Power Supply)> Shunyata Venom USB>Naim DAC V1>Witchhat DIN>Naim NAP 160 Bolt Down>Chord Rumor 2>Audio Physic Compact Classics. OFFICE: opticalModule> Sonore microRendu 1.4> Matrix Mini-i Pro 3> Naim NAP 110>NACA5>KEF Ls50's. BJC 6a and Ghent Catsnake 6a JSSG ethernet; AC cables: Shunyata Venom NR V-10; Audience Forte F3; Ice Age copper/copper; Sean Jacobs CHC PowerBlack, Moon Audio DIN>RCA, USB A>C. Isolation: Herbie's Audio Lab. Link to comment
Chopin75 Posted October 26, 2019 Share Posted October 26, 2019 BTW, did someone make a comparison between Farad 3 and SR4 or SR5 already ? The Farad is also DR, so it does have a bit of an advantage I suppose. I am still waiting for A Farad 19V/12A if it will ever come. Link to comment
auricgoldfinger Posted October 26, 2019 Author Share Posted October 26, 2019 25 minutes ago, Chopin75 said: BTW, did someone make a comparison between Farad 3 and SR4 or SR5 already ? The Farad is also DR, so it does have a bit of an advantage I suppose. I am still waiting for A Farad 19V/12A if it will ever come. Search the Novel thread. Rajiv compared the Farad3 and SR4 a few months ago. Link to comment
AnotherSpin Posted October 26, 2019 Share Posted October 26, 2019 7 hours ago, your momo said: [...] But reality is, Paul business practices [...] Mr.Hynes is not a businessman, he's an artisan. Link to comment
k-man Posted October 26, 2019 Share Posted October 26, 2019 8 hours ago, charlesphoto said: Too much Foyle's War I guess in my past.... If only Mr Hynes would allow for a 'Click and Collect' service, we can separate fact from fiction. Link to comment
Gavin1977 Posted October 26, 2019 Share Posted October 26, 2019 Obviously some strong opinions here - anyhow my experience was good. I only cancelled my order for an SR5 because I was lucky enough to pick up a Paul Hynes second hand. Things are different now and comms was good IMO. Link to comment
AnotherSpin Posted October 26, 2019 Share Posted October 26, 2019 45 minutes ago, Gavin1977 said: Obviously some strong opinions here - anyhow my experience was good. I only cancelled my order for an SR5 because I was lucky enough to pick up a Paul Hynes second hand. Things are different now and comms was good IMO. I could only repeat what was said earlier, my experience with Mr.Hynes was very good. Received my SR5 very fast, sent it back for check and received again with free upgrade(!). Paul has been replying to my mails several times after purchase as well with some advisory on other questions. Link to comment
HeeBroG Posted October 26, 2019 Share Posted October 26, 2019 37 minutes ago, AnotherSpin said: I could only repeat what was said earlier, my experience with Mr.Hynes was very good. Received my SR5 very fast, sent it back for check and received again with free upgrade(!). Paul has been replying to my mails several times after purchase as well with some advisory on other questions. Was this with Paul Hynes himself or the new Paul Hynes Design Ltd Company? Which email address are you using and when was your most recent contact? Geoff PH SR7 > MacMini+Uptone MMK Mod > Audirvana 3.2 > re-clocked D-LInk switch/LPS1.1 > sMS-200Ultra/LPS1.2 > tX-USBUltra/PH SR7 > Chord BluDave > Focal Utopia(Norne Silver) or Voxativ 9.87/ Stereo REL G1 Mk II Link to comment
AnotherSpin Posted October 26, 2019 Share Posted October 26, 2019 1 hour ago, HeeBroG said: Was this with Paul Hynes himself or the new Paul Hynes Design Ltd Company? Which email address are you using and when was your most recent contact? Geoff I received first answer from Paul Hynes himself at the end of 2013 after which I placed an order (which was fulfilled in 3-4 months), and had several mails exchanges since that, this summer most recently. The same e-mail address from old web-site. HeeBroG 1 Link to comment
auricgoldfinger Posted October 26, 2019 Author Share Posted October 26, 2019 This thread has strayed from its intent of providing useful information on the progress and delivery of SR4 and SR7 orders. We are by now all well aware of the historical delays in the custom build queue. As OP, I would like to see no further discussion of past performance since it is not relevant to this topic. Going forward, I will have such posts removed. Hopefully, people realize that a separate business, Paul Hynes Design (PHD), has been created to fulfill orders for standard SR4, SR5, and SR7 power supplies. We are all interested in understanding the performance of PHD, particularly as it relates to their ability to complete SR7 builds. Please feel free to post your experience with PHD as it is also relevant to this topic. motberg 1 Link to comment
Cormorant Posted October 27, 2019 Share Posted October 27, 2019 I have a good recent experience with Paul Hynes Design. I ordered an SR4 on August 6th. It arrived last week per the original schedule. Communication with Mark was excellent, the PSU sounds excellent, build quality is excellent, 'nuf said. My system here Link to comment
Popular Post str-1 Posted November 5, 2019 Popular Post Share Posted November 5, 2019 I finalised and paid for my order for a 2-rail (15V & 12V) standard-build SR7 on 22nd October. I have been told that the transformer has already been ordered and that PHD Ltd will try to get the supply to me before Christmas. motberg, AnotherSpin and Jiffi32 3 Zenith SE > USPCB (5v off) > tX-USBultra 9V (SR4) > Sablon Reserva Elite USB > M Scaler > WAVE Stream bnc > DAVE > Prion4/Lazuli Reference > Utopia/LCD-4/HE1000se Link to comment
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