I’m probably going to ask in the Roon community, but I’d thought I’d try here first for (hopefully) a faster/more direct answer, wondering if someone else had a similar issue.
I purchased a small green computer sonic transporter i5 for my sister as an early Christmas gift and made the trip to Florida to set her up.
The installation went smoothly, using Roon/Tidal only (no internal drive). Everything was playing well when it suddenly started to “skip” through the songs (as if you hit the pause button, then it would start again skipping the second or two gap). This would happen for a period of time and then go away. Before I left to return home, I contacted Andrew at SGC (he’s been very helpful). He suggested that I try again to re-install the current version and reboot. The unit does run very warm, but Andrew said that was normal. He then thought it might be a wi-fi issue.
I noticed on either an iPhone or iPad controller, the song would be playing and the countdown clock would stop moving, sometimes the song kept playing, but the countdown “cursor “ would jump ahead to catch up... then stop counting again shortly thereafter. If the stop/catchup was only 1-4 seconds, there’d be no stoppage in sound, but if it got to be 5+ seconds, the song would “skip” to catch up...
I suggested that she move her router, or perhaps install a mesh network WiFi (as per Andrew’s suggestion). She hasn’t done either yet, since a speed test revealed 91mbps download speed. It played well for about a week but now it’s skipping again.
I neglected to mention that she is using Sonos as an endpoint
Wondering if anyone has an idea of what it might be?
Question
JDoyle
I’m probably going to ask in the Roon community, but I’d thought I’d try here first for (hopefully) a faster/more direct answer, wondering if someone else had a similar issue.
I purchased a small green computer sonic transporter i5 for my sister as an early Christmas gift and made the trip to Florida to set her up.
The installation went smoothly, using Roon/Tidal only (no internal drive). Everything was playing well when it suddenly started to “skip” through the songs (as if you hit the pause button, then it would start again skipping the second or two gap). This would happen for a period of time and then go away. Before I left to return home, I contacted Andrew at SGC (he’s been very helpful). He suggested that I try again to re-install the current version and reboot. The unit does run very warm, but Andrew said that was normal. He then thought it might be a wi-fi issue.
I noticed on either an iPhone or iPad controller, the song would be playing and the countdown clock would stop moving, sometimes the song kept playing, but the countdown “cursor “ would jump ahead to catch up... then stop counting again shortly thereafter. If the stop/catchup was only 1-4 seconds, there’d be no stoppage in sound, but if it got to be 5+ seconds, the song would “skip” to catch up...
I suggested that she move her router, or perhaps install a mesh network WiFi (as per Andrew’s suggestion). She hasn’t done either yet, since a speed test revealed 91mbps download speed. It played well for about a week but now it’s skipping again.
I neglected to mention that she is using Sonos as an endpoint
Wondering if anyone has an idea of what it might be?
Thanks in advance.
JD
Link to comment
8 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now