Official Qobuz Issues Thread

[The Computer Audiophile]

macOS app still has this annoying issue. Clicking Don't Show Anymore has no effect.

 

[David Craff]

Thanks @The Computer Audiophile we are aware of this. A ticket is already created to fix it.

Regards

[Mark Dirac]

Facebook Instagram Stories hijacks Qobuz share menu

For years I have used the wonderful feature of using "share" to "send" a track or album to BubbleUPnP. It takes a couple of taps and is a little laggy, but no complaints. Today, when I "share", an extra menu step is introduced offering me "Facebook stories" and "Instagram stories" and then "more". Nasty!! 

 

The result is that sending tracks to BUPP is now slow and needs three taps. 

 

This seems to be a Qobuz thing - it was happening on two of my (Android) phones, but not my (Android) tablet. When I updated the tablet's Qobuz app, it started happening there also.

 

What a nasty imposition! Like standing in line, and Meta elbowing their way in front of you without even an "excuse me". Is anyone else aware of this, and@David Craffable to stop it?

 

 

[David Craff]

1 minute ago, Mark Dirac said:

Facebook Instagram Stories hijacks Qobuz share menu

For years I have used the wonderful feature of using "share" to "send" a track or album to BubbleUPnP. It takes a couple of taps and is a little laggy, but no complaints. Today, when I "share", an extra menu step is introduced offering me "Facebook stories" and "Instagram stories" and then "more". Nasty!! 

 

The result is that sending tracks to BUPP is now slow and needs three taps. 

 

This seems to be a Qobuz thing - it was happening on two of my (Android) phones, but not my (Android) tablet. When I updated the tablet's Qobuz app, it started happening there also.

 

What a nasty imposition! Like standing in line, and Meta elbowing their way in front of you without even an "excuse me". Is anyone else aware of this, and@David Craffable to stop it?

 

 

 

Hi, Yes this is a new feature to share your listening on Instagram or Meta as a Story. This is the first step of this addon. I understand that is complicated now for you but don't worry we are working on a new way to display all share options on the first screen...

[Mark Dirac]

2 minutes ago, David Craff said:

 

Hi, Yes this is a new feature to share your listening on Instagram or Meta as a Story. This is the first step of this addon. I understand that is complicated now for you but don't worry we are working on a new way to display all share options on the first screen...

Thanks for letting us know David. I can now stop wasting time on investigating what is going on (50 minutes incl. my post.)

 

Please don't fall into the trap of pandering to every IT nerd's latest Big Idea. One of the the big attractions of Qobuz is its avoidance of gimmick. People are always saying that what they want to do is to enjoy music, not to be distracted by IT B*****ks. And this is exactly what you are doing here. The added value of being able to share a track to Meta is negligible, but the cost is that it has ruined my afternoon of music, and slows down every future attempt to share a track or album in true hires (BUPP) on Android.

[111MilesToGo]

19 minutes ago, Mark Dirac said:

Thanks for letting us know David. I can now stop wasting time on investigating what is going on (50 minutes incl. my post.)

 

Please don't fall into the trap of pandering to every IT nerd's latest Big Idea. One of the the big attractions of Qobuz is its avoidance of gimmick. People are always saying that what they want to do is to enjoy music, not to be distracted by IT B*****ks. And this is exactly what you are doing here. The added value of being able to share a track to Meta is negligible, but the cost is that it has ruined my afternoon of music, and slows down every future attempt to share a track or album in true hires (BUPP) on Android.

+1 !!! Even more so, +1,000 if one person were allowed to …

[krass]

“if it ain’t broke, don’t fix it”

 

our computer history is littered with all the software developers who thought they were being clever by adding features, changing features, changing user interfaces etc…. all thinking it’ll somehow make the product better whilst forgetting the user experience.

 

And slowly… so slowly the developers don’t see it happening…… users are turned away / fail to take up the product and the product starts an incipient death spiral.

 

 

 

 

[The Computer Audiophile]

Just now, krass said:

“if it ain’t broke, don’t fix it”

 

our computer history is littered with all the software developers who thought they were being clever by adding features, changing features, changing user interfaces etc…. all thinking it’ll somehow make the product better whilst forgetting the user experience.

 

And slowly… so slowly the developers don’t see it happening…… users are turned away / fail to take up the product and the product starts an incipient death spiral.

 

 

 

 

 

This is very true. I battle it constantly with new features I could enable or changes I could make to this site. I dislike the huge tech companies with a passion and try to not enable any hooks into their systems. It ALWAYS ends up bad. Login with Facebook, login with this or login with that, share with this or that, they all end up changing and causing issues. Plus, they all collect data. That's the antithesis of AS.

 

I take pride in this:

[RBO]

36 minutes ago, Mark Dirac said:

Please don't fall into the trap of pandering to every IT nerd's latest Big Idea. One of the the big attractions of Qobuz is its avoidance of gimmick.

This! 👌🏻

[111MilesToGo]

One of the worst things one could do to oneself, but for sure most enlightening: Measure the time in your life lost to battling the Giants who hunt you wherever possible …

 

I can only support fully what‘s been said here during the last hour or so … time spent well.

[Mark Dirac]

For those interested in trying to picture this, here's a screenshot of the new "share" step...

 

 

[Jud]

I can well see Qobuz's younger/future market being interested in sharing what they're listening to on social media. As @David Craff has said, the goal (hopefully soon) is to make sharing a one step process with all options displayed, including the one mentioned here as more desirable. 

[Chris Banner]

@davidcraff The iPad app still has the annoying bug whereby it navigates to your history page during playback upon switching back to the Qobuz app. I first mentioned this weeks ago but was ignored. Please fix! 

[111MilesToGo]

@David Craff: I can only very sincerely and very seriously ask you to really consider what has been said above, and what will be said afterwards.

 

We are in the field of personal tastes, subjective attitudes, culture, enjoyment, emotions, and much more - in short, in a field that constitutes an important part of humanity. Agreed, yes, the times - and the people - they are a-changin‘. And I can understand that you want to attract younger folks, too (where the word ”too“ is most important). [Inset: Personally, I consider it a problem with the younger folks that the Big Corporation Giants and an entire industry of influential persons have such an enormous power over them. End of rant.]

 

But, precisely because of the subjective character, we are in a field where ”one size fits all“ or ”unisex“ approaches just DO NOT FIT.

 

Thus, if Qobuz wants to open up in one way or another, I do urge you to do that with as much care as possible. As you can guess, I‘d like to ask you for stopping that entirely - but probably that‘s asking too much. What could you do to exercise an ultimate care? One idea would be to make the inclusion of playlist sharing etc via any Giant a switchable thing. Please, just give us a chance to completely hide those Instagram and Facebook and whatever things from our view, touches and clicks! Let us switch such buttons off via configuration settings.

 

One more thing about the Giants: Who knows what they code into the API they‘ll give you for including into your apps? How would you or anybody of us know whether these API are or are not ”phoning home“ all the time? I mean, Google and Apple (Stores …) are not exactly known for respecting the people’s privacy and integrity.

 

Although some most important arguments have been laid out before, I‘d like to add another one. Until this very day, I couldn‘t find much sense and enjoyment in pre-fabricated playlists, neither in those radio-type AI-generated playlists (like Roon), nor in playlists generated by real people. Sorry to say that, but I am also not a fan of the Qobuz playlists. The least sense would be in playlists by the zillions of people out there, gathered from the zillions of songs out there.

 

Myself, I am hungry for recommendations on and reviews of what to listen to, written by knowledgeable ”experts“ in their specific genres. Like those old-school culture magazines.

 

My 2 cents, added to the many ”cents“ presented above, and the many cents coming next.

[atlasheavy]

16 hours ago, Mark Dirac said:

For those interested in trying to picture this, here's a screenshot of the new "share" step...

 

 

The issue is, that the "Sharing to BubbleUPNP" ALWAYS was a Workaround to enable some bits of compatibility to UPNP streamers. I have to say, the "Sharing" Implementation here is according to the most sharing implementations including IOS and Android and does what is expected and implements the proper User Interface. So the Edge Case is the "Sharing to BubbleUPNP". This all because a proper "QOBUZ Connect" Implementation is for so long missing. I know its a big undertaking and also to manage the manufacturers and the endpoint implementations of a lot of devices, but it is long due and I hope for the best. I am sorry for the change in UX experience Marc, but I have to say, this implementation of UI is as it should be and only progresses to help integrating Qobuz more into social networks thus make it a stronger brand. Output selection should be on the output selection part and not in the sharing section. So I hope for us all that Qobuz Connect will surface soon and Streamers will widely support it like they do with Roon, Spotify and Tidal. That would be the best outcome! I for my part already informed Cambridge, my Streamer brand, of the efforts and suggested them to contact Qobuz early on. I suggest you do the same with your brand, we as consumers can speed this up with our demands. 

[The Computer Audiophile]

2 hours ago, atlasheavy said:

I have to say, this implementation of UI is as it should be and only progresses to help integrating Qobuz more into social networks thus make it a stronger brand

I have to say, jumping on the social network bandwagon makes the brand weaker in many people’s eyes. It’s the Walmart-ification, to attract the masses, rather than super serve the dedicated customers that actually care about quality over quantity. 
 

Even Meta sees that Facebook isn’t what it used to be and can’t attract a younger audience, thus the Metaverse. Nobody younger wants to be a part of a club that their parents are in. 

[atlasheavy]

1 minute ago, The Computer Audiophile said:

I have to say, jumping on the social network bandwagon makes the brand weaker in many people’s eyes. It’s the Walmart-ification, to attract the masses, rather than super serve the dedicated customers that actually care about quality over quantity. 
 

Even Meta sees that Facebook isn’t what it used to be and can’t attract a younger audience, thus the Metaverse. Nobody younger wants to be a part of a club that their parents are in. 

Its not only that. Its a UX/UI standard which links the sharing button to sharing options. Wether it is Mail, Messages or a plethora of other apps which register as sharing destination in the respective OS. This must be consistent from a UX perspective. Output should not be found under sharing. Thats the only thing I state here. 

[The Computer Audiophile]

1 minute ago, atlasheavy said:

Its not only that. Its a UX/UI standard which links the sharing button to sharing options. Wether it is Mail, Messages or a plethora of other apps which register as sharing destination in the respective OS. This must be consistent from a UX perspective. Output should not be found under sharing. Thats the only thing I state here. 

Totally agree that it doesn’t make sense to have output in sharing. 

[111MilesToGo]

17 minutes ago, The Computer Audiophile said:

I have to say, jumping on the social network bandwagon makes the brand weaker in many people’s eyes. It’s the Walmart-ification, to attract the masses, rather than super serve the dedicated customers that actually care about quality over quantity. 
 

Even Meta sees that Facebook isn’t what it used to be and can’t attract a younger audience, thus the Metaverse. Nobody younger wants to be a part of a club that their parents are in. 

And the next bad / even worse step would be TikTok … You know, there‘s a difference between loyal and demanding customers of Qobuz like us and those young social media hoppers.

[Jud]

2 hours ago, The Computer Audiophile said:

I have to say, jumping on the social network bandwagon makes the brand weaker in many people’s eyes. It’s the Walmart-ification, to attract the masses, rather than super serve the dedicated customers that actually care about quality over quantity. 
 

Even Meta sees that Facebook isn’t what it used to be and can’t attract a younger audience, thus the Metaverse. Nobody younger wants to be a part of a club that their parents are in. 

 

2 hours ago, 111MilesToGo said:

And the next bad / even worse step would be TikTok … You know, there‘s a difference between loyal and demanding customers of Qobuz like us and those young social media hoppers.

So is it parents who young people don’t want to join, or is it “young social media hoppers”? If we’re going to generalize, can we at least agree on who to stereotype? 😉

[Ropet]

I guess this this is a question between generations. My grandchildren is far away from my childhood in all aspects. To get them change their lifestyle and preferences to the one I grow up with will never succeed. It was the same with my generation growing up in the 50’s/60’s. We marked a big ”No thank you” for almost everything that came from our parent generation.

 

Personally I have no need for any app ”telling” me what to listen to. This is a search I manage myself in music magazine, from dedicated music channels in radio and from friends. It works well on my music (classical and jazz) and it keep up a social life with people I know and new friends I meet. I have no app for my turntable or tape recorders either. 2-3 years ago I erased FB and Twitter from my account. I still use Instagram for my family and closest friend and Internet. For the rest I use SMS, phone and e-mails which I think is enough. Apps and programs like Roon is not for me. I hate recommendations and/or fingerpointing based on that all my steps in life is watched by someone else who want to take controll of or influence my life. Messages like ”How did your find your shopping at X today? - Please answer the survey and win a weekend in Copenhagen” - I hate it. 
 

On the other side, I’m retired and I will not set the agenda for the future. This is up to the new generations. I hope that they will find a good balance between Ai and human quality of life. As many times before, it offers opportunities as well as threats like the digital evolution so far. It has both ups and downs depending on who you are. A lot can and will happen that will also influence Ai. At least, this is what I think.

[111MilesToGo]

2 hours ago, Ropet said:

I guess this this is a question between generations. My grandchildren is far away from my childhood in all aspects. To get them change their lifestyle and preferences to the one I grow up with will never succeed. It was the same with my generation growing up in the 50’s/60’s. We marked a big ”No thank you” for almost everything that came from our parent generation.

 

Personally I have no need for any app ”telling” me what to listen to. This is a search I manage myself in music magazine, from dedicated music channels in radio and from friends. It works well on my music (classical and jazz) and it keep up a social life with people I know and new friends I meet. I have no app for my turntable or tape recorders either. 2-3 years ago I erased FB and Twitter from my account. I still use Instagram for my family and closest friend and Internet. For the rest I use SMS, phone and e-mails which I think is enough. Apps and programs like Roon is not for me. I hate recommendations and/or fingerpointing based on that all my steps in life is watched by someone else who want to take controll of or influence my life. Messages like ”How did your find your shopping at X today? - Please answer the survey and win a weekend in Copenhagen” - I hate it. 
 

On the other side, I’m retired and I will not set the agenda for the future. This is up to the new generations. I hope that they will find a good balance between Ai and human quality of life. As many times before, it offers opportunities as well as threats like the digital evolution so far. It has both ups and downs depending on who you are. A lot can and will happen that will also influence Ai. At least, this is what I think.

Great post! I have the same sentiment regarding many of the points mentioned regarding the topic of Qobuz developing towards - hmm, where.

 

Off topic: By the way, what a nice coincidence: I‘m going to retire very soon myself. Already during the past weeks and months of getting accustomed to that thought and everything related, I started to feel the need again for more of the ”old-school“ cultural surroundings, in particular in music. And, next coincidence, classical and jazz are my favorites, too, plus what is called adult rock as well as blues.

 

On another note: I‘d like to repeat one thing I have said before every so often: What I would like to get from Qobuz - actually the record companies - is to give us the CD booklets as pdf‘s for all albums where the music contents deserve the full information. Some progress with pdf’s could be observed recently, but it’s not even close to what it should be. What is needed for this goal is strong advocacy towards the record companies.

[David Craff]

On 3/25/2023 at 12:23 AM, 111MilesToGo said:

@David Craff: I can only very sincerely and very seriously ask you to really consider what has been said above, and what will be said afterwards.

 

We are in the field of personal tastes, subjective attitudes, culture, enjoyment, emotions, and much more - in short, in a field that constitutes an important part of humanity. Agreed, yes, the times - and the people - they are a-changin‘. And I can understand that you want to attract younger folks, too (where the word ”too“ is most important). [Inset: Personally, I consider it a problem with the younger folks that the Big Corporation Giants and an entire industry of influential persons have such an enormous power over them. End of rant.]

 

But, precisely because of the subjective character, we are in a field where ”one size fits all“ or ”unisex“ approaches just DO NOT FIT.

 

Thus, if Qobuz wants to open up in one way or another, I do urge you to do that with as much care as possible. As you can guess, I‘d like to ask you for stopping that entirely - but probably that‘s asking too much. What could you do to exercise an ultimate care? One idea would be to make the inclusion of playlist sharing etc via any Giant a switchable thing. Please, just give us a chance to completely hide those Instagram and Facebook and whatever things from our view, touches and clicks! Let us switch such buttons off via configuration settings.

 

One more thing about the Giants: Who knows what they code into the API they‘ll give you for including into your apps? How would you or anybody of us know whether these API are or are not ”phoning home“ all the time? I mean, Google and Apple (Stores …) are not exactly known for respecting the people’s privacy and integrity.

 

Although some most important arguments have been laid out before, I‘d like to add another one. Until this very day, I couldn‘t find much sense and enjoyment in pre-fabricated playlists, neither in those radio-type AI-generated playlists (like Roon), nor in playlists generated by real people. Sorry to say that, but I am also not a fan of the Qobuz playlists. The least sense would be in playlists by the zillions of people out there, gathered from the zillions of songs out there.

 

Myself, I am hungry for recommendations on and reviews of what to listen to, written by knowledgeable ”experts“ in their specific genres. Like those old-school culture magazines.

 

My 2 cents, added to the many ”cents“ presented above, and the many cents coming next.

 

Hi all

 

Thanks for so much feedback on such a small feature.

I'm impressed by the amount of things said by the simple addition of a feature that has existed for a few years. And especially the imagination and understanding you can have as a result.

 

I will try to calm down the game as simple as possible.

 

The sharing feature exists in the digital world and it is what allows content (whatever it is) to be discovered. And no, it's not the last great idea of all the computer nerds of the Qobuz team. It is therefore normal for Qobuz, like any other company with a website or an application, to offer sharing functions in relation to the various social applications in addition to the classic "copy link", "send by email", etc.
That's what we do.

 

So yes, I totally agree with you, in the context of this addition 'share your listening in a story' and no matter what excuses I could give you, there was a miss. This type of sharing goes over the others already available and only makes the user experience more complicated.

 

However, as stated in one of my previous posts, this is just the first step in this addition. It's clearly not about highlighting one share more than another or attracting young people, there is nothing strategic or political in this addition either.

The next step, and I hope it will come quickly so as not to offend you too much, will be to put forward all the sharing features available on Qobuz, in a single window with (if possible) the highlighting (top of the list) of the last used shares.

 

Have a good week :)

[Cebolla]

On 3/27/2023 at 10:59 AM, David Craff said:

The next step, and I hope it will come quickly so as not to offend you too much, will be to put forward all the sharing features available on Qobuz, in a single window with (if possible) the highlighting (top of the list) of the last used shares.

 

Here's hoping that it'll come before the fourth anniversary of when I first "demanded" it 😀:

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=951675

 

 

 

[MikeyFresh]

1 hour ago, Cebolla said:

 

Here's hoping that it'll come before the fourth anniversary of when I first "demanded" it 😀:

 

https://audiophilestyle.com/forums/topic/46611-official-qobuz-issues-thread/?do=findComment&comment=951675

 

 

 

The demand for that feature will only continue to grow!